Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - RACK AND PINION
02V286000GENERAL MOTORS CORP.from 06/01/1997 to 10/31/1997V (Vehicle)115915601/24/2003ODIGENERAL MOTORS CORP.11/04/200211/06/2002
Defect SummaryCertain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape.
Consequence SummaryIf this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur.
Corrective SummaryDealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began january 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537.
NotesGm recall no. 02049.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
12/02/200588000210/01/2004
 Seat belts sticking, steering making loud pop noises when turning wheel, transmission shifting very hard from park to reverse on a angle. now my engine locked up, was hesitating when accelerating. *jb
08/03/20031
 When the steering wheel was turned to the left it locked up which caused the consumer to lose control of the vehicle. *jb
12/20/2002110000
 Consumer states while driving the vehicle the steering wheel locks up when consumer turns vehicle. dealer notified. consumer said that he did not receive a recall notice concerning steering.
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
03/01/19980
 Airbag light has been coming on since september 1998. steering wheel would make a noise, but dealer could never duplicate problem. dealer put in a steering gear, and steering pump a couple of times. please provide any further information.*ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
03/01/19980
 Airbag light has been coming on since september 1998. steering wheel would make a noise, but dealer could never duplicate problem. dealer put in a steering gear, and steering pump a couple of times. please provide any further information.*ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
400001
 Vehicle experienced the same defect as stated in recall 02v286000 concerning power steering assembly failure; but, this vehicle was not included in the recall due to vin. *ak
STEERING - RACK AND PINION
06/12/2006189000307/11/2005
 While driving my 1998 pontiac trans sport montana, my steering wheel locked up and wouldn't turn to the left, almost causing an accident. when i took the vehicle in for inspection, it was determined that it was a rack and pinion steering gear assembly. *jb
06/10/20041
 Re: complaint of unsatisfactory transaction. *bf the steering locked when the consumer made a left turn. the consumer was informed there was a recall regarding the problem he experienced. the consumer contacted customer service about the recall and was told his vehicle was about 200 vehicle out of the range recall.(recall#02v286000). *jb
08/22/2004107000111/14/1997
 Steering suddenly went out...... steering wheel locked up when turn left. very dangerous condition. we were in non busy area. found out there is a recall concerning this, however, my van was not covered. makes no sense. van is in shop now getting rack and oinion replaced.*ak
06/11/2004900001
 This vehicle was experiencing the same failure as described in the steering assembly recall 02v286000. however, this vehicle was not included in the recall due to vin. *ak
05/01/2098
 I have had problems with my intake manifold gasket that has just been replaced. also my steering wheel is very difficult to turn when i am moving from a stopped position. dt
09/07/2002106/01/2000
 Vehicle steering becomes very hard at extreme turns like in parking. dt
STEERING - RACK AND PINION - RACK
10/25/2004340001
 During sharp left turns, steering has a certain amount of resistance and a loud thud sound is heard, along with vibration. symptoms have been intermittent for several years, but are becoming more frequent. independent repair shop referred us to recall #02v286000. local pontiac dealer said our vin# is not included in the recall although admitting it is likely the same problem. *ak