Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
PE02086GENERAL MOTORS CORP.11/18/200204/09/2003REAR AXLE TRAILING ARM FAILURE
 Analysis of odi and gm data has identified 14 incidents of rear trailing arm failures in model year (my) 1997 through 1999 gm u-vans, including two that allegedly resulted in crashes. the trailing arm design in these vehicles is used in the u-vans from my 1997 through 2003.according to gm, the subject trailing arms can crack or buckle if they have been damaged during assembly, pre-delivery handling, or certain service related abuse conditions (e.g., improper towing or jacking).gm identified a parts handling concern that was causing some trailing arms to be damaged prior to installation.to address this concern, gm implemented changes to the shipping containers from january 1999 through september 1999. eight (8) of the reported incidents in my 1997-99 u-vans, including the two crashes, occurred in the last 2 years.this investigation has been upgraded to an engineering analysis to assess the trend and safety risk associated with the alleged defect.
SUSPENSION - REAR
PE02086GENERAL MOTORS CORP.11/18/200204/09/2003REAR AXLE TRAILING ARM FAILURE
 Analysis of odi and gm data has identified 14 incidents of rear trailing arm failures in model year (my) 1997 through 1999 gm u-vans, including two that allegedly resulted in crashes. the trailing arm design in these vehicles is used in the u-vans from my 1997 through 2003.according to gm, the subject trailing arms can crack or buckle if they have been damaged during assembly, pre-delivery handling, or certain service related abuse conditions (e.g., improper towing or jacking).gm identified a parts handling concern that was causing some trailing arms to be damaged prior to installation.to address this concern, gm implemented changes to the shipping containers from january 1999 through september 1999. eight (8) of the reported incidents in my 1997-99 u-vans, including the two crashes, occurred in the last 2 years.this investigation has been upgraded to an engineering analysis to assess the trend and safety risk associated with the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
10/08/19991
 Vehicle out of alignment. nlm
10/28/1998103/27/1998
 A clunk noise from front left wheel. yh
SUSPENSION - FRONT - MACPHERSON STRUT
10/08/19991
 Front struts failed. nlm
SUSPENSION - REAR - SPRINGS - COIL SPRINGS
09/17/2002106/03/2002
 While driving heard a noise, vehicle vibrated/jerked, resulting in loss of control. had vehicle serviced, mechanic indicated rear end bar broke, and wheel separated from vehicle.*akjlg
SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - HANGER/BRACKET
10/24/2003102000106/24/1998
 A bracket that secured the rear axle broke. *ph while driving on the interstate the consumer rear axle moved to the right rear passenger wheel and slammed against the rear quarter panel bring the vehicle to and abrupt stop. the consumer fells that vehicle had a failed component and gm should reimburse them for the cost of repairs. * cb