Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/28/20050
 Tl*the contact owns a 2005 pontiac vibe. when the contact parked her vehicle inside of her garage, she noticed that oil was leaking from underneath the vehicle. the vehicle was taken to the dealer where the oil pan was replaced. one month later, the contact noticed that the oil and the power steering fluid began leaking from underneath the vehicle. the vehicle was taken to the dealer who informed the contact that the failures could not be reproduced. the failure mileage was unknown. the approximate current mileage was 18000. updated 05/13/10. *lj
09/18/200855000
 Tl*the contact owns a 2005 pontiac vibe. the power steering light illuminated intermittently and caused the steering to fail and made it difficult to make left and right turns. the vehicle reset itself after the engine was shut off for approximately 5 minutes. the dealer confirmed that the failure was caused by the power steering motor. the estimated repair cost was $1,000. the failure mileage was 55,000 and the current mileage was 57,000.
05/01/2005512/22/2004
 Several ongoing events versus one failure, constant pulling either to the left or to the right, pulling into oncoming traffic/other lanes when braking or accelerating, not able to keep the vibe on the smooth/rough roads. when cornering in dry conditions on a smooth road, the vibe pulled me right over on the shoulder and the steering wheel spun so i stopped uncertain what had taken place. i was able to get into dealer and 4 alignments, 4+ tire rotations, camber bolts replaced, and a 3rd opinion from a separate gm dealer unaware of the situation stating my tires were faulty and to return to the selling dealer with the vested interest in the car, and the end result is....my car is still in the same situation. the car is still pulling left, right, veering when i brake or accelerate in either direction. the tires have not been replaced even though the gm dealer that provided that opinion replaced the tires on 2 other vibe owners having the exact same issues but i did not buy my car there. i have read several reports over the past week or so about ongoing vibe complaints regarding unusual wear on tires regardless of the brand and the possibility of suspension and shock design issues (not holding the tires properly to the road). all of this has taken place within 12,000km and would have been less had i not had personal family matters to deal with. luckily there has been no tire blowouts yet nor accidents yet but all i am told is that the tracking is pretty good for that of a vibe..i would never have bought one had i been given that sales pitch and known i would be in for an alignment and tire rotation every 1,000km. reading the info on the genvibe site and on this site back to 2003, maybe there should be a more thorough investigation into the type of shocks and suspension system or something if the tires, no matter what brand, are being burned through that quickly and the steering is that brutal. please investigate.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
10/19/20053735503/22/2005
 Dt*: the contact stated that there was power steering and brake fluid on the floor beneath where the vehicle was parked. the power steering pump was replaced three times in october, december and march however the leaking was not resolved. this incident intermittently caused the steering to pull to either right or left. updated 07/25/06. *jb
07/30/2005407/26/2005
 Dt: the contact stated the power steering was defective. it was difficult to turn the steering wheel, and there was a squeaking noise coming from the steering. the service dealer put in power steering fluid on the first occurrence, the second time they replaced the o-ring and hose, the third time they replaced the power steering pump, and the fourth time they replaced the power steering gear. the consumer contacted the manufacturer; they have been in contact with the service dealer. the consumer has contacted the better business bureau to file a complaint. *ak