Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
06/21/200943762
 Tl-the contact owns a 2007 pontiac vibe. while driving at approximately 40 mph the vehicle stalled. after repeated attempts she was able to restart the vehicle and the service engine light was illuminating. the vehicle was towed to an independent mechanic where the computer for the engine and the battery were replaced. the manufacturer was notified and she was informed her vehicle was not included in the recall associated with nhtsa campaign 10v387000, engine and engine cooling. the failure has not recurred. she also stated that while having the vehicle serviced for routine maintenance at an independent repair shop she was informed the protective shield for the gas line had fallen off. the vehicle was then taken to an authorized dealer where it was repaired. this failure has not recurred. the failure mileage was 43,762 and the current mileage was 61,629. sm.
07/10/200880001
 2007 pontiac vibe (toyota engine). only 1 incident, had car approximately one year. pulling into parking spot with my daughter at apartment complex, car went into high speed mode, i really trumped the brakes and car stopped. i thought what the !@#$% was that. i had heard about mats becoming loose so i checked and i thought it could possibly be loose mat. bought new flat mats and put front car mats in rear of car. also, i believe when i have used cruise control, it seems sometimes that car jumps into going faster without hitting gas pedal or arm control. *tr
FUEL SYSTEM, OTHER
02/09/2007
 After 27 september 2010 pontiac finally officially advised of important safety notice regarding my 2007 vibe, equipped with 1.8l mfi engine and 2 wheel drive transmission. on 3 december 2010, gm issued a parts availability update to dealers that replacement parts would not be available until mid-january and advising dealers they would be advised just before recall notification letters are issued. on 11 january 2011, the nhtsa odi website indicated the safety recall is expected to begin on or about 14 jaunary. contacted my dealer 11 january 2011 who advised that my vin is not currently listed a part of a recall. found this odd since my vehicle has one of the recalled engine control modules (ecms), specifically part number 89661-02k30, which is one of two part numbers found on essentially all 2007 pontiac vibes and toyota matrixs with above engine and transmission. contacted gm customer no service at 1-800-762-2737 and received an incrediblly self-serving line of double-speak clearly designed to not address my complaint. essentially, the way this game works is that no vehicle already known to have a defective ecm is official identified in gm's database as recalled until they actually send out the second recall notices - notices that have been delayed over 4 months. gm won't even admit to their own dealers, much less their customers, that a gm vehicle with a defective ecm is in fact defective until they have parts in had to affect the repairs. meanwhile they are deliberately leading their customers to believe they have a safe vehicle, knowing full well this is not the case. it is now 9 april and the notices for 2007 and 2008 vibes have still not been issued, a delay that is now seven (7) months and counting. again request a criminal investigation into unconsciousable practice and appropriate action take to compel gm to cease and desist this dispecable, if not criminal behavior!
09/30/2008392001
 Driving to work one morning my car engine died, as i rolled to a stop by the curb i tried to restart the engine (no good). now that my car is in the shop, i am told the throttle body has gone out and this is in combination of the computer needing to be replaced also. i have just over 39,000 miles and warranty out @ 36,000. miles. *tr
09/30/2008392001
 Driving to work one morning my car engine died, as i rolled to a stop by the curb i tried to restart the engine (no good). now that my car is in the shop, i am told the throttle body has gone out and this is in combination of the computer needing to be replaced also. i have just over 39000 miles and warranty out @ 36,000. miles. *tr