Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/02/2012 | 65284 | 1 | |
| This vehicle was driving down the road at highway speed and failed to respond to throttle. there was lots of traffic and this nearly caused an accident. the part that failed is the ecm/pcm and gave a code: p0604 and p0607. this part has recalls which apply to it, however, our manufacturer says the vehicle is not covered by this recall. if there is a recall on some of the vehicles how can the others be perfectly fine? the year coverage is from before and after this model year and yet only certain cars of this time frame are covered? stay away from these vehicles. they will kill you, they are unsafe and unreliable. major safety hazard. *tr | |||
| 11/02/2012 | 65284 | ||
| This vehicle was driving down the road at highway speed and failed to respond to throttle. there was lots of traffic and this nearly caused an accident. the part that failed is the ecm/pcm and gave a code: p0604 and p0607. this part has recalls which apply to it, however, our manufacturer says the vehicle is not covered by this recall. if there is a recall on some of the vehicles how can the others be perfectly fine? the year coverage is from before and after this model year and yet only certain cars of this time frame are covered? stay away from these vehicles. they will kill you, they are unsafe and unreliable. major safety hazard. | |||
| 11/01/2010 | |||
| Tl* the contact owns a 2007 pontiac vibe. the contact stated that the vehicle would vibrate abnormally and shift hard. the contact later received notification of nhtsa campaign id number: 10v387000 (engine and engine cooling) and the vehicle was taken to the dealer for repairs. after repairs, the failure persisted and the dealer advised the contact that there was nothing wrong with the vehicle. the contact did not inform the manufacturer of the failure. the current mileage was 61,000 and the failure mileage was unknown. | |||
| 02/09/2007 | |||
| After 27 september 2010 pontiac finally officially advised of important safety notice regarding my 2007 vibe, equipped with 1.8l mfi engine and 2 wheel drive transmission. on 3 december 2010, gm issued a parts availability update to dealers that replacement parts would not be available until mid-january and advising dealers they would be advised just before recall notification letters are issued. on 11 january 2011, the nhtsa odi website indicated the safety recall is expected to begin on or about 14 jaunary. contacted my dealer 11 january 2011 who advised that my vin is not currently listed a part of a recall. found this odd since my vehicle has one of the recalled engine control modules (ecms), specifically part number 89661-02k30, which is one of two part numbers found on essentially all 2007 pontiac vibes and toyota matrixs with above engine and transmission. contacted gm customer no service at 1-800-762-2737 and received an incrediblly self-serving line of double-speak clearly designed to not address my complaint. essentially, the way this game works is that no vehicle already known to have a defective ecm is official identified in gm's database as recalled until they actually send out the second recall notices - notices that have been delayed over 4 months. gm won't even admit to their own dealers, much less their customers, that a gm vehicle with a defective ecm is in fact defective until they have parts in had to affect the repairs. meanwhile they are deliberately leading their customers to believe they have a safe vehicle, knowing full well this is not the case. it is now 9 april and the notices for 2007 and 2008 vibes have still not been issued, a delay that is now seven (7) months and counting. again request a criminal investigation into unconsciousable practice and appropriate action take to compel gm to cease and desist this dispecable, if not criminal behavior! | |||
| 03/15/2011 | 120000 | ||
| I own an '07 pontiac vibe. on march of 2011 the car stalled pulling into a turning lane. took a minute then started back up and drove about 5 miles. later that day, the car stalled coming to a stop with all lights still on. would not start at all that night and had to leave it stranded on the side of the highway. next day, the vehicle started then made it about three miles to the nearest mechanic shop. they informed us that we would need to get the vehicle taken to a official gm dealer. that our pcm was the problem. the car did not start up again after that and had to be towed there for the cost of 65 dollars. i started doing my research on this part to get a better handle on the problem and what is would cost. i found that the recall for this part on '05 through '08 models was taking place. when i contacted to dealer about this they had no idea about the issue, and gm said my vin number was not part of the recall. after contacting customer service about this (a very time consuming procedure) they admitted that there was in fact a recall. after the car had been at the dealership for a week i finally get a phone call telling me the pcm has been replaced but that my throttle positioning sensors were off and that it was to cost $864. frustrated with the situation and still wanting to educate myself i kept doing research and calling mechanics (specifically my trusted mechanic, not con-artists) concluding that the pcm fails at its soldering points and creates a gap in the metal creating an arc destroying the next in line, which is the throttle positioning sensors. so i contact gm further to get that replace being as the bad pcm is the cause. now the customer service agent has passed the case to her service manager. now i am receiving nothing but a runaround and do not understand how they can conduct business in this way. my hopes are pretty low about the outcome.i have been car-less for two weeks now and yes it is my only one. i will never buy a gm vehicle again | |||
| 02/09/2007 | 0 | ||
| After 27 september 2010 pontiac finally officially advised of important safety notice regarding my 2007 vibe, equipped with 1.8l mfi engine and 2 wheel drive transmission. on 3 december 2010, gm issued a parts availability update to dealers that replacement parts would not be available until mid-january and advising dealers they would be advised just before recall notification letters are issued. today, 11 january 2011, the nhtsa odi website indicates that safety recall is expected to begin on or about 14 jaunary. contacted my dealer 11 january 2011 who advises that my vin is not currently listed a part of a recall. found this odd since my vehicle has one of the recalled engine control modules (ecms), specifically part number 89661-02k30, which is one of two part numbers found on essentially all 2007 pontiac vibes and toyota matrixs with above engine and transmission. contacted gm customer no service at 1-800-762-2737 and received an incrediblly self-serving line of double-speak clearly designed to not address my complaint. essentially, the way this game works is that no vehicle already known to have a defective ecm is official identified in gm's database as recalled until they actually send out the second recall notices - notices that have been delayed over 4 months. gm won't even admit to their own dealers, much less their customers, that a gm vehicle with a defective ecm is in fact defective until they have parts in had to affect the repairs. meanwhile they are deliberately leading their customers to believe they have a safe vehicle, knowing full well this is not the case. request a criminal investigation into this unconsciousable practice and appropriate action take to compell gm to cease and desist this dispecable, if not criminal behavior. please do post this on your website! | |||
| 09/20/2008 | 40800 | 1 | |
| My 2007 pontiac vibe was acting like it wanted to stall. also rough starts and no acceleration. i found out through the service light that it was a bad p.c.u. i replaced and now it is fine. vibe just had 40,000 miles on it i had to pay for it myself. i searched on computer and a lot of people have similar problems. but theirs was covered under warranty. thank you for looking into this and have a great day. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 05/30/2010 | 75000 | ||
| 2007 pontiac vibe has continuously produced a check engine light with code p0741-torque converter clutch. the vehicle acceleration is sluggish at times. this check engine light has come on at least 5 times, at which time i sent the vehicle to a gm dealer for repair. the vehicle was repaired twice under warranty and is in the shop a second time out of warranty for the same check engine light. recently the gm dealer has been keeping the vehicle for at least one work week and has never produced any doccument showing any work was completed on the vehicle. whenver i complete a longer trip i.e. 60+ miles the cel will come back on. i am not getting a straight answer on what is wrong with my vehicle. i have been assured that all parts and labor related to this error code will be taken care of free of charge because the preliminary incidents happened under warranty. i fear the check engine light will continue to come on, forcing me to lose a vehicle for a week in what seems like once a month. my car had a 5 year 80,000 mile warranty. the first cel came on at or around 75,000 miles. | |||
| 02/12/2010 | 46000 | 1 | |
| I drive a 2007 pontiac vibe. about two weeks ago the car stalled out on me at an intersection. the car was running perfectly fine up into in came to the red light. when the arrow turned green my car would not accelerate. it wouldn't even rev. there was no check engine light on but since i could not get my car to move forward (it would work in reverse though the transmission sounded horrible), i had to be towed. once the tow truck dropped me off, somehow now the car worked!?! i drove it to a different repair shop (closer to my work). they changed/flushed the transmission fluid as a precaution. then several days later on 3/12 it happened again. after leaving my home, i had stopped at a stop sign before trying to turn onto a busy street. when i tried to pull out the car simply would not accelerate. instead i slowly rolled into the middle of oncoming traffic. my car would not respond and the dash lights were freaking out (ie flashing on and off). the emergency flasher lights wouldn't even work at first. after making it into the median, i was able to regain control and turn off my car. thankfully it restarted and worked right away. i drove it back to the repair shop (this time the check engine light was on). the error code was p0607 and failure of the pcm. they recommended i go to the dealer for repair since its under warranty for that. at the dealership no one would explain what happened but they did fix it for free. i am very concerned about the safety and reliability of my car. i see online many others are having the same problems with other vibes and toyota models. i feel this is a serious safety issue that i hope you will address. *tr | |||
| 07/13/2008 | 4200 | 1 | |
| We've had our 2007 pontiac vibe for 6 months now. it has ~4200 miles on it. it is a family car and is driven by me and my wife (45 & 43). just this weekend i was driving from rochester ny to manassas va and experienced a problem exactly as described by the one described at: http://www.aboutautomobile.com/complaint/2005/pontiac/vibe +++++++++++++++++++++++++++++++++++++ complaint number: 10231583 incident date: june 18, 2008 date added to file: june 19, 2008 +++++++++++++++++++++++++++++++++++ the first event, i was sitting at a stop light and gradually felt the brake pedal requiring more and more pressure to keep the pedal depressed and the car standing still (cars were in front of me). fortunately, i only had to endure about 10 seconds of applying significant pressure on the pedal before the light changed and cars began moving. the second incident, i was less fortunate. i was in a long line of cars that were stopped waiting to get by an accident scene. i was waiting approximately 20 minutes, car idling, when all of a sudden, with my normal brake pressure on the brake pedal, realized the car was moving forward. i depressed the brake with my right foot as hard as a could, and this was not enough. i pressed on the brake pedal with both feet then realized i would soon hit the car in front of me and jammed the automatic transmission into neutral---the transmission thudded but i avoided an accident, though probably damaged my transmission some. *tr | |||