Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/09/2007 | |||
| After 27 september 2010 pontiac finally officially advised of important safety notice regarding my 2007 vibe, equipped with 1.8l mfi engine and 2 wheel drive transmission. on 3 december 2010, gm issued a parts availability update to dealers that replacement parts would not be available until mid-january and advising dealers they would be advised just before recall notification letters are issued. on 11 january 2011, the nhtsa odi website indicated the safety recall is expected to begin on or about 14 jaunary. contacted my dealer 11 january 2011 who advised that my vin is not currently listed a part of a recall. found this odd since my vehicle has one of the recalled engine control modules (ecms), specifically part number 89661-02k30, which is one of two part numbers found on essentially all 2007 pontiac vibes and toyota matrixs with above engine and transmission. contacted gm customer no service at 1-800-762-2737 and received an incrediblly self-serving line of double-speak clearly designed to not address my complaint. essentially, the way this game works is that no vehicle already known to have a defective ecm is official identified in gm's database as recalled until they actually send out the second recall notices - notices that have been delayed over 4 months. gm won't even admit to their own dealers, much less their customers, that a gm vehicle with a defective ecm is in fact defective until they have parts in had to affect the repairs. meanwhile they are deliberately leading their customers to believe they have a safe vehicle, knowing full well this is not the case. it is now 9 april and the notices for 2007 and 2008 vibes have still not been issued, a delay that is now seven (7) months and counting. again request a criminal investigation into unconsciousable practice and appropriate action take to compel gm to cease and desist this dispecable, if not criminal behavior! | |||
| 12/26/2010 | 12597 | ||
| Vehicle would not start after repeated attempts. had vehicle towed to available repair shop after final diagnosis problem was found to be failed ecm module replaced by repair shop. ecm recalculated to electronic computer by gmac shop. no further problem to date as this happened in a shopping strip mall i was fortunate as i am handicaps and have difficulty walking. | |||
| 02/09/2007 | 0 | ||
| After 27 september 2010 pontiac finally officially advised of important safety notice regarding my 2007 vibe, equipped with 1.8l mfi engine and 2 wheel drive transmission. on 3 december 2010, gm issued a parts availability update to dealers that replacement parts would not be available until mid-january and advising dealers they would be advised just before recall notification letters are issued. today, 11 january 2011, the nhtsa odi website indicates that safety recall is expected to begin on or about 14 jaunary. contacted my dealer 11 january 2011 who advises that my vin is not currently listed a part of a recall. found this odd since my vehicle has one of the recalled engine control modules (ecms), specifically part number 89661-02k30, which is one of two part numbers found on essentially all 2007 pontiac vibes and toyota matrixs with above engine and transmission. contacted gm customer no service at 1-800-762-2737 and received an incrediblly self-serving line of double-speak clearly designed to not address my complaint. essentially, the way this game works is that no vehicle already known to have a defective ecm is official identified in gm's database as recalled until they actually send out the second recall notices - notices that have been delayed over 4 months. gm won't even admit to their own dealers, much less their customers, that a gm vehicle with a defective ecm is in fact defective until they have parts in had to affect the repairs. meanwhile they are deliberately leading their customers to believe they have a safe vehicle, knowing full well this is not the case. request a criminal investigation into this unconsciousable practice and appropriate action take to compell gm to cease and desist this dispecable, if not criminal behavior. please do post this on your website! | |||