Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
10V024000GENERAL MOTORS CORP.from 01/01/2008 to 05/30/2008V (Vehicle)7070502/16/2010MFRGENERAL MOTORS CORP.01/27/201001/28/2010
Defect SummaryGeneral motors is recalling certain model year 2009 and 2010 pontiac vibe passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Consequence SummaryA stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Corrective SummaryGeneral motors will notify customers when a recall remedy is available for recall 10038: floor mat interference and accelerator pedal. gm requests that customers take out any removable (carpeted, all-weather, or other) driver's floor mat and not replace it with any other floor mat, and place it in the trunk until the floor mat interference and accelerator pedal recall remedy is ready and implemented. in the event that owners choose not to take out their removable floor mat, general motors strongly recommends that owners use only floor mats designed specifically for the model and model year of their vehicle, and that it is properly installed and secured. do not use a mat that is flipped over with the bottom-side up, and do not stack one floor mat over another. in addition, check the operation of the accelerator, brake, and clutch (if applicable) pedals to assure that the floor mat does not interfere with them. owners may contact pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
NotesGm recall no. 10038.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
10V018000GENERAL MOTORS CORP.from 01/07/2008 to 08/17/2009V (Vehicle)7080602/16/2010MFRGENERAL MOTORS CORP.01/21/201001/21/2010
Defect SummaryGeneral motors is recalling certain model year 2009 and 2010 pontiac vibe vehicles. due to the manner in which the friction lever interacts with the sliding surface of the accelerator pedal inside the pedal sensor assembly, the sliding surface of the lever may become smooth during vehicle operation. in this condition, if condensation occurs on the surface, as may occur from heater operation (without a/c) when the pedal assembly is cold, the friction when the accelerator pedal is operated may increase, which may result in the accelerator pedal becoming harder to depress, slower to return, or, in the worst case, mechanically stuck in a partially depressed position.
Consequence SummaryThe accelerator pedal may become hard to depress, slow to return to idle, or, in the worst case, mechanically stuck in a partially depressed position, increasing the risk of a crash.
Corrective SummaryDealers will install a reinforcement bar in the accelerator pedal which will allow the pedal to operate smoothly. this service will be performed free of charge. the safety recall is expected to begin early february and be completed in late april 2010. owners may contact pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
02/27/201229000
 Tl-the contact owns a 2009 pontiac vibe. the contact stated that while at a complete stop, the rpm increased and the vehicle erroneously accelerated while the brake was being depressed. the vehicle crashed into curb and into a concrete barrier. there were no injuries. the contact stated that the failure recurred approximately four times and was taken to the dealer three times where the accelerator pedal was replaced each time. the manufacturer was notified who stated they will have a representative call the contact within the next couple of days. the failure mileage was 29,000 and the current mileage was 34,500. mah
02/27/201229000
 Tl-the contact owns a 2009 pontiac vibe. the contact stated while stopping at a light the vehicle rpm's increased excessively causing the vehicle to have sudden acceleration. while the brake was being depress there was sudden accleration over the curb and across the concrete barrier. the vehicle had damages on the front bumper, under the bottom where the oil pan and exhaust pipes are located. there was no injuries. there was sudden acceleration at least four times on the vehicle. the vehicle was taken to the dealer at least three times and each time they replaced the accelerator pedal. the manufacturer was notified who stated they will have a representative give a return call within the next couple of days. the failure mileage was 29,000 and the current mileage was 34,500. mw
04/14/201233500
 Tl-the contact owns a 2009 pontiac vibe. the contact stated that while driving 30 mph, the vehicle unexpectedly accelerated when she removed her foot from the accelerator pedal. the contact was able to slow the vehicle down by shifting into neutral. the vehicle was taken to an authorized dealer and they were unable to duplicate the failure. the vehicle was not repaired. the vin was not available. the failure and current mileages were 33,500. sm.
04/14/201233500
 Tl- the contact owns a 2009 pontiac vibe. the contact stated that while driving at 30 mph , the vehicle accelerated unintended when the contacts foot was taken off the accelerator pedal. the contact was able to slow the vehicle down by shifting the vehicle into neutral. the vehicle was taken to an authorized dealer to have it diagnosed and where they were unable to duplicate the failure. the vehicle was not repaired. the vin was not available. the failure and the current mileage was 33,500.cv
08/15/201136000
 Tl* the contact owns a 2009 pontiac vibe. the contact stated while driving 30 mph the vehicle started rapidly accelerated. the rpms continued to increase. while depressing the brake pedal the vehicle would not slow down. the emergency brake was engaged causing the vehicle to slow down allowing the contact to drive onto the emergency lane and turn the vehicle off. the vehicle was towed to the dealer. the acceleration occurred at least three times before the vehicle was taken to the dealer who performed a diagnostic test and was unable to diagnose the failure. the manufacturer was not notified of the failure. the failure mileage was 36,000.
08/15/201136000
 Tl- the contact owns a 2009 pontiac vibe. the contact stated while driving 30 mph the vehicle started rapidly accelerated. the rpms continued to increase. while depressing the brake pedal the vehicle would not slow down. the emergency brake was engaged causing the vehicle to slow down allowing the contact to drive onto the emergency lane and turn the vehicle off. the vehicle was towed to the dealer. the acceleration occurred at least three times before the vehicle was taken to the dealer who performed a diagnostic test and was unable to diagnose the failure. the manufacturer was not notified of the failure. the failure mileage was 36,000. rvk
08/15/201136000
 Tl-the contact owns a 2009 pontiac vibe. the contact stated while driving 30 mph and as she started to accelerate the vehicle started to accelerate faster than it should. the engine rpm kept increasing faster and while depressing the brake the vehicle would not slow down. the emergency brake was pull causing the vehicle to slow down and the contact pull to the side of the road and turns the engine off. the vehicle was towed to the dealer who will contact her with more information. the acceleration has occurred at least three times before and the vehicle was taken to the dealer who performed a diagnostic test but they could not find the failure. the manufacturer was not contacted. the failure mileage was 36,000. mw
03/09/201015000
 Tl-the contact owns a 2009 pontiac vibe. while driving approximately 35 mph an unexpected increase in the acceleration occurred without warning. the contact engaged the brake pedal; however the vehicle failed to stop and crashed into the rear of the proceeding vehicle. in addition, the air bags did not deploy. there were no personal injuries. a police report was filed of the incident. the vehicle sustained severe damages and was towed to an authorized dealer for body repair. the dealer was unable to determine the cause of failure. also, the vehicle was repaired for two recalls associated with nhtsa campaign id numbers 10v018000 (vehicle speed control: accelerator pedal) and 10v024000 (vehicle speed control: accelerator pedal). after the recall remedy repairs were performed the unintended acceleration malfunction recurred on two different occasions. the vehicle was taken back to a dealer where they could not locate the problem. the approximate failure mileage was 15,000. the vin was unavailable. js
12/12/20090
 Tl-the contact owns a 2009 pontiac vibe. the contact started the ignition; and when the accelerator pedal was engaged, the vehicle lurched forward without warning. the failure would occur sporadic. in addition, the failure occurred in the reverse position causing the vehicle to crash into the proceeding vehicle. the front bumper was damaged, and there was no personal injuries. a police report was filed. the vehicle was taken to an authorized dealer on six different occasions for the same failure. the vehicle was repaired under two recalls associated with the nhtsa campaign id number 10v018000 (vehicle speed control: accelerator pedal); and 10v024000 (vehicle speed control: accelerator pedal). the remedy did not correct the problem and the acceleration failure continued after the recall repairs were performed. the dealer and manufacturer were unable to provide any resolutions. the failure mileage was 0. js
05/24/201030000
 Tl- the contact owns a 2009 pontiac vibe. the contact stated that while pulling to a parking space with the brakes on the vehicle accelerated without driver intent. the vehicle jumped a curb and crashed into a concrete telephone pole. the driver was not injured. the vehicle suffered extensive damage to the front end. the police responded and filed a police report, which is available. the police had the vehicle towed to a local body shop. the insurance company is not sure of the vehicle can be repaired or not. gm has not been contacted. the failure mileage was approximately 30,000. vin supplied was sy2sp67089z449996. rd
04/28/201030000
 Tl* the contact owns a 2009 pontiac vibe. while attempting to shift into the drive gear the vehicle suddenly accelerated without warning, causing the contact to crash into a nearby pole. the contact suffered minor injuries yet a police report was not filed for the incident. the vehicle was not diagnosed and there were no prior warnings. the vin was not available. the current and failure mileages were 30,000.
04/28/201030000
 Tl* the contact owns a 2009 pontiac vibe. the contact stated that while driving approximately 15 mph, the vehicle abnormally accelerated and crashed into a cement pole. the contact attempted to apply the brakes but they failed to stop the vehicle. the contact was injured. the vehicle was towed to a local repair facility. the vin was not accepted. the failure mileage was 30,000.
04/20/201018500
 Tl*the contact owns a 2009 pontiac vibe. the contact was driving 2 mph when he applied the brakes and the vehicle suddenly accelerated. the contact was forced to drive the vehicle off of the road in order to slow it down. he shifted the vehicle into park and was able to stop the vehicle from accelerating. the vehicle was towed to an authorized dealer. the dealer called the manufacturer who stated that they would send an investigator to inspect the vehicle; the investigator had not inspected the vehicle when the complaint was filed. the dealer stated that they could order a new accelerator pedal to repair the vehicle. the contact did not want to drive the vehicle due to the safety risk. the current and failure mileages were approximately 18,500.
03/12/201013300
 Tl*the contact owns a 2009 pontiac vibe. the contact was driving approximately 35 mph approaching a traffic light when the vehicle accelerated unexpectedly. the brakes were engaged repeatedly. suddenly, the gear was shifted into the park position. the vehicle came to a complete stop and was able to resume normally. the vehicle was taken to authorize dealer. the vehicle was repaired for the malfunction. the failure mileage was 13,300. the current mileage was 13,350.
03/05/201020250
 We purchased a new 2009 pontiac vibe (toyoto, matrix platform) in april 2008. we drove it for nearly two years and accumulated a little over 20k miles. in early march, we returned from a six or seven hour trip and were going through a local car wash when suddenly and unexpectedly, the accelerator depressed under my foot and the engine increased in rpm's and the vehicle launched forward nearly hitting the vehicle ahead of us in the queue. in february, we had recieved the recall notices from gmc, but the local dealer had not received the repair kits yet and had postponed our repair until early march. we immediately took the vehicle into the dealer and on march 5, they made the repairs. when i asked what were the nature of the repairs and they explained that a shim was installed in the accelerator linkage and some floor matting was removed, i knew that the repairs would not solve the problem we experienced. (as a son of a used car dealer, and former mechanic myself, i knew the nature of the problem was not mechanical, and it was more likely either vacuum or electrical in nature.) therefore, in fear of some potentially disasterous future problem for my wife when she might be driving the vehicle, we immediately traded for a new 2010 ford fusion. i also wanted to trade the vehicle before it also became widely known publicly as a toyoto, matrix clone, and the resale value dropped out of the bottom. sorry, but toyoto, has a ways to go before they will convince me that the problem is strictly floor mats and accelerator linkage shims.
03/13/201042000
 Tl*-the contact owns a 2009 pontiac vibe. the contact received a recall notification. the nhtsa campaign id number was unknown. the authorized dealer was notified and they stated the vehicle had prior recall repair performed on the vehicle. the contact disputed, stating that the vehicle had not been repaired under the recall. additionally, the dealer mentioned the vehicle was repaired in a state that was not the residency of the contact. the contact was displeased with the inaccurate information and suggested the dealer inspect the vehicle to verify the repair was not performed. however, the dealer refused to investigate. the current mileage was 42,000.
03/07/2010149543
 The accelerator in our 2009 pontiac vibe acted up for the third time this evening. while each episode has been different, all 3 episodes have taken place in virtually the same place. it had the recall performed on it over a week ago. i have already filed a compliant with you. this time the car suddenly attempted to accelerate while i was coming to a stop. as stated before, i had no problem holding the car back with the brakes. this episode was only a few seconds long. i am an automotive technology instructor with master automotive ase and advanced engine performance certifications. i taught electronics at a local college for approximately 10 years before taking this job. i have done advanced rf and communications work. i have had experience with machine language microprocessor programming. this is not a sticking accelerator pedal!!! i have tried to duplicate the situation many times with no luck. the occurrences are very random. my wife has complained in the past of the cruise control seemingly engaging while down town on the i190. i now believe those episode are relate to the same problem. please contact me! *tr
02/07/2010135001
 I was in the process of pulling into a parking space with my 2009 pontiac vibe. i had my foot on the brake pedal , within a foot of coming to a complete stop, the vehicle accelerated suddenly. the sudden acceleration jerked my wife's head and my head back. as the vehicle accelerated i pressed down on the brake pedal as hard as i could. the vibe came to a stop on top of a snow bank and damage was done to the front of the vibe. this was the first time the vehicle did this. the second time was also in a paved parking lot. i was pulling into a parking spot, i had my foot on the brake and just before i wanted to stop the vibe accelerated suddenly, but, not as hard as the first time. i depressed the brake as hard as i could to stop the vibe. the vehicle did not hit anything this time. this happened on feb. 13, 2010. no one was injured in either of the occurrences. *tr
02/17/2010139031
 Our 2009 pontiac vibe suddenly attempted to accelerate while driving up hill through an intersection. my left foot was firmly on the floor block located next to the driverside kick pan. my right foot was covering the brake pedal. the vehicle was slowing down (approx. 30 mph.)as i rolled up the hill and was idling normally. shortly before entering the intersection the throttle advanced substantially. the rpm raised to approx. 2500,but the transmission did not down shift. i was easily able to control the vehicle by pressing on the brake pedal. since there was no traffic near by, i decided to continue allowing the vehicle to continue at approx. 30 miles an hour while controlling the speed with the brake pedal. the vehicle proceeded approx 200 yards when suddenly the engine shut off. i restarted the vehicle without any problem. i can not repeat the conditions because any degree of throttle at that speed will normally cause the transmission to down shift. my wife who has complained that the cruise control has come on by itself while driving on the expressway. two days latter the vehicle exhibited a different throttle abnormality at the same intersection. i am a master certified ase automotive technician with extensive electrical background. this had nothing to do with a stuck accelerator pedal. *tr
08/31/20093001
 Prior to the current recall campaign for sticky accelerator pedal, i have experienced three occurrences of that problem. all three times, the car has continued to accelerate, while i am braking at a stop sign. all three times, the pedal has successfully released. the recall letter came feb. 13, and the repair can be scheduled after february 22, 2010, so nothing has been done yet to correct the problem. the main reason for my complaint, (also based on extensive experience with cars), is that the conditions under which my car has malfunctioned, are not the conditions described in the recall letter. the letter says over time, the internal mechanisms in the accelerator pedal may become worn. as a result of this wear, combined with certain operating and environmental conditions, friction in the mechanism may increase and intermittently result in the accelerator pedal being hard to depress and/or slow to return.... one occurrence was in the first 300 miles or so of ownership, and was in warm dry weather. at least one of the other two occurrences was before winter hit. my car also has only 4600 total miles on it, has been parked in the garage for weeks, and will not be driven until i think toyota or pontiac have actually solved the problem. in other words, my car does not have the miles on it to cause wear, especially for the first occurrence of the problem, nor has it malfunctioned in the cold moist conditions that i have read are the conditions described in the recall letter. therefore, it is my strong opinion that the sticky accelerator pedal condition is not due to what the recall addresses. a more possible cause, is as i have read from some owners, one of the computers. *tr
02/11/2010270001
 Recall 10018 accelerator pedal sticking called gm on 11 feb and they told me that this recall did not apply to my car. today, feb 13, 2010, i got a recall notice in the mail. they downright lied to me 2 days ago. *tr
10/15/2009150001
 Accelerator defect/recall. it occurred once in 2009. i had to putthe car in neutral because the engine was racing. it took approximately 30 seconds for the engine to return to normal. the floor mats were not jammed. *cn
08/09/200960001
 I was stopped in traffic at the entrance to baxter state park in maine in august 2009. i was driving a 2009 pontiac vibe. when the car in front of me advanced a few feet, i touched the gas pedal lightly to move forward. when i then stepped on the brake, the car kept advancing. i pressed harder on the brake but the car kept moving until it struck the car in front. this was at very low speed, as the car had moved only several feet. there was minor damage to the car in front, and only scratched paint on my car. *tr
01/27/201048001
 I have a 2009 pontiac vibe with less than 5000 miles on it. after filling it with gas, i was moving it from the pumps to the parking area about 30ft away. suddenly the engine raced. i stomped the brakes and threw the car into neutral. the engine continued to race until i tapped the gas pedal. the engine then returned to idle. the pedal was not stuck on anything on the inside of the car. i had just gently accelerated to move the car. the engine just suddenly raced independent to anything that i had done. *tr
01/01/20101
 Part of the pontiac vibe is built by toyota. i am concerned about the recent recall of the toyota matrix which is basically the same vehicle as the vibe. has anyone checked this out? *cw
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
07/01/20111
 2009 pontiac vibe. consumer writes in response to an unsatisfactory response of gm safety recall *tgw the consumer stated after making appointments and going to two different dealers he was informed the tools were not available to remedy the recall. *jb
08/28/20101
 2009 pontiac vibe. consumer asserts possible manufacturing defect concerning accelerator pedal problems *tgw the consumer stated as he was preparing to stop, to discharge a passenger, he removed his foot from the accelerator pedal to apply the brake, the vehicle kept moving forward and traveled approximately 1 1/2 car lengths into some bushed and a building. *jb
02/18/201010050106/11/2009
 The car accelerated in a parking lot and hit a lightpole. over a $1000 damage was done to the car. when the car hit the lightpole, it was on the recall list, so the recall repairs were done. the body work wasn't done. the car also accelerated once when i entered the garage. no damage was done since i already had my foot on the clutch and was able to get the car under control. updated 05/24/10 *bf the consumer took the vehicle to the dealer because the gas pedal shim was not installed properly. updated 05/28/10
02/18/20102
 2009 pontiac vibe. consumer states unintended acceleration. *tgw the consumer stated the vehicle accelerated out of control which caused her to crash into a light pole. the consumer stated when the vehicle was first purchased, it accelerated while she was driving into a garage. she was able to get the vehicle under control. *jb the consumer stated her vehicle was recalled due to sudden acceleration problems. weeks prior to the accident, the consumer inquired about the recall and was informed the repairs would be made once the parts arrived. while waiting for the parts, the consumer had an accident. updated 05/05/10.*jb updated 05/28/10.*jb
02/28/20108700
 Tl*the contact owns a 2009 pontiac vibe. while at a stop with the brakes applied the contact noticed that the engines rpms had risen to 6000. the vehicle was taken to the dealership where nhtsa recall # 10v024000 vehicle speed control :accelerator pedal was performed on the vehicle. the contact has not noticed the failure since having the recall performed. the failure mileage was 8700 and the current mileage was 9000.
09/28/20097000
 Tl*the contact owns a 2009 pontiac vibe. while the contact was driving 1 mph the vehicle had suddenly accelerated without warning.in order to stop the acceleration the contact had shifted the vehicle into neutral. one month prior to the recent failure the vehicle was taken to the dealership where nhtsa recall# 10v024000: vehicle speed control, accelerator pedal was performed on the vehicle. the vehicle was taken to the dealership where the contact was informed that the failure could not be reproduced. the failure mileage was at 7000 and the current mileage is 18000. updated 05/13/10. *lj
02/23/201029000
 Tl*the contact owns a 2009 pontiac vibe. whenever the contact applied the brakes, he noticed that the vehicle would suddenly surge forward for a short period before correcting itself. the failure occurred while driving approximately 35 mph. the vehicle has not been diagnosed by the dealership. the contact had recall nhtsa id number 10v018000, vehicle speed control, accelerator pedal and 10v024000 performed on his vehicle prior to the recent failure. the current and failure mileages were 29000.
10/30/200938000
 Tl*the contact owns a 2009 pontiac vibe. she stated that while driving 35 mph the vehicle began pulling to the left and when applying the brakes, it would pull the steering wheel to the left. she had to use excessive force to control the vehicle. the dealer was contacted and they diagnosis indicated that the steering column needed to be repaired. the accelerator also became stuck, the vehicle accelerated, and within a few minutes the vehicle lunged forward. there have been no repairs made to the vehicle. the failure mileage was 27000 and the current mileage was 38000.
02/09/20103000102/01/2008
 Tl*the contact owns a 2009 pontiac vive. while driving into a parking space attempting to park the vehicle at 5 mph when the gas pedal was engaged, the vehicle accelerated and crashed into a fence. she received a ticket for careless driving. the insurance company towed the vehicle to the body shop. the vehicle will be repaired. she sustained fractured bones and the passenger received injuries to their chest, ribs and knee. the failure and the current mileage were 3,000. updated 3/16/10 *cn the consumer attempted to stop the vehicle, however the pedal went to the floor. the air bags did not deploy during the accident. updated 05/11/10.*jb
01/01/19011
 2009 pontiac vibe has issue with the gas pedal sticking. *nj the consumer stated she experienced a problem with the pedal sticking while she was attempting to merge into traffic. updated 03/01/10. *jb updated 03/12/10 updated 03/04/10.*jb
10/03/20093500105/01/2008
 Tl*the contact owns a 2009 pontiac vibe. while driving approximately 5 mph into her garage the vehicle accelerated although pressure was applied to the brake pedal. the vehicle crashed into the garage door and the roof collapsed. there was an estimate of $9,000 for property damages. the driver sustained no injuries. the police was called to the scene. the vehicle was towed to the authorized dealer. the vehicle sustained severe damages which were repaired for $9,000. the cause of failure has not been determined at this time. the failure mileage was 3,500. updated 3/4/2010 *cn updated 05/10/10*jb
01/28/20103400204/28/2009
 Tl*the contact owns a 2009 pontiac vibe. while driving various speeds including approximately 35 mph, the contact attempted to engage the brake pedal he noticed that both the brake and accelerator pedal depressed at the same time. after examining the brake pedal the contact noticed that the brake pedal was only 3 inches apart from the accelerator pedal. the vehicle has not been diagnosed by the dealership. the current and failure mileages were 3400. updated 03/04/10 *bf on tow occasions the accelerator pedal jammed with the brake pedal operating. the brake collapsed and became the same height as the accelerator, which caused both to became depressed. both the accelerator and brake pedals were very close together. updated 05/17/10