Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 00V109000 | PORSCHE CARS N.A. INC. | from 09/24/1998 to 02/19/2000 | V (Vehicle) | 2734 | 04/14/2000 | MFR | PORSCHE CARS NORTH AMERICA, INC. | 04/10/2000 | 04/28/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. incorrect programming of the electronic logic unit can cause an incorrect fuel level. | |||||||||||||||
| Consequence Summary | The vehicle could run out of fuel causing a loss of power. | |||||||||||||||
| Corrective Summary | Dealers will update the software in the instrument cluster so that the fuel level and the range of remaining fuel are determined and displayed correctly. | |||||||||||||||
| Notes | Owner notification is expected to begin during may 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact porsche at 1-800-545-8039.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||||
| D76 | 05/08/2008 | 10025182 | Parts withdrawn. porsche cars north americ requests return of the following unit to pcna, but only in cases where the defect is visible: part number 955 110 235 01, description fuel line. *pe | 07/16/2008 | |
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||||
| A209 | 06/24/2002 | 635590 | Information on the replacement of the fuel filler cap. *tt *tt | 10/25/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 12/22/2006 | 0 | 0 | 01/19/2006 |
| I am having problems with my fuel system; the car do not give me the right information on the fuel, after i put gas in the car, the car stops, sometime the car will not cut off after i feel it up with gas. i got on line and found it was a recall on the 1999 porsche 911 carrera coupe. i call the services manager at beverly hills porsche and told him about the problems i been having with the car and told him about the recall. he refuses to help me, he making up all kind of excuses for not correcting the problem...he told me and i am not doing it for free i'm copying my last e-mail i got from him; i am sending it to you. i looked at this svc action a little closer after you sent me the vin # and this does not apply to your vehicle. this svc action only applies to 996 carrera 4's,the all wheel drive cars. yours is a carrera 2, rear wheel drive. the gas tank is different between the 2 cars and this problem was only with the carrera 4. thanks, erik ----- original message ----- from: mis.comeaux@netzero.net to: erik@beverlyhillsporsche.com sent: friday, december 22, 2006 4:53 pm subject: re: recall that's okay! the person said there was not a protractor niv number on a car; the problems were with the 1999 ....the car came from new jersey to california 01/2005 i got it 01/2006. *nm | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 01/22/2007 | 89000 | 30 | 01/19/2006 |
| Tl* -the contact owns a 1999 porsche 911 carrera . the contact researched recall notice# 00v109000. when the contact fills the vehicle with fuel to capacity the fuel gauge reads empty. the vehicle does not start immediately when the gas tank is at capacity. the vehicle will only start after several attempts. when the engine is turned off the contact has to make several attempts to restart the vehicle. the contact called the dealer to schedule an appointment to honor the recall and was abruptly told that they knew nothing about the recall, and there would be a charge to update the software in the instrument cluster so that the fuel level and the range of remaining fuel are determined and displayed correctly. this failure only occurs when the contact fills the gas tank with fuel to capacity. *ak | |||