Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | ||||||||||||||||
| 04V069000 | PORSCHE CARS NORTH AMERICA, INC. | from 01/21/2002 to 07/19/2003 | V (Vehicle) | 10637 | 03/29/2004 | MFR | PORSCHE CARS NORTH AMERICA, INC. | 02/18/2004 | 02/25/2004 | |||||||
| Defect Summary | On certain sport utility vehicles, the main wiring harness was incorrectly routed. damage to the main wiring harness can lead to the failure of various electrical systems. | |||||||||||||||
| Consequence Summary | In extreme cases, to a cable fire beneath the instrument panel in the passenger compartment. | |||||||||||||||
| Corrective Summary | Dealers will re-route the wiring harness. owner notification schedule began on march 29, 2004. owners should contact porsche at 1-800-545-8039. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0515 | 09/14/2005 | 10016911 | Miscellaneous lamp warnings in the instrument cluster. *tt | 10/17/2005 | |
| 4562 | 10/15/2004 | 10010650 | Porsche stability management (psm) repair and diagnosis. *tt | 12/03/2004 | |
| 9436 | 10/09/2004 | 10010640 | Electrical malfunctions due to sticking brake light switch. *tt | 12/03/2004 | |
| 516 | 09/24/2004 | 10009770 | Check engine warning light is activated in insturment cluster. *tc | 10/21/2004 | |
| 406 | 09/03/2004 | 10009761 | Due to faulty software in the towbar system control unit, there is the possibility that the warning message check trailer lighting in the ic will be activated when the right direction indicator light is switched on with simultaneous braking | 10/21/2004 | |
| ELECTRICAL SYSTEM - IGNITION - MODULE | |||||
| 2820 | 07/05/2007 | 10022371 | Bar ignition modules (coils) with part no. 948.602.104.00 and 948.602.104.01. *kb | 08/09/2007 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| 1103 | 03/26/2004 | 10007249 | Check routing of the main wiring harness. attachment c administrative procedure, recall campaign a311. *tt | 06/04/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 01/30/2009 | 77059 | 1 | |
| **uncontrolled acceleration** cayenne s accelerated uncontrollably while driving. while driving at approx 60 mph, i encountered traffic ahead and took my foot off the accelerator, however the car began accelerating. i tried lifting the pedal with my foot, no luck, applied the brakes and the car slowed, however, when i removed my foot from the brake, the cayenne continued to accelerate. the cruise control had not been activated and was off. i kept pressing the gas pedal and releasing it at least a dozen times and finally the cayenne stopped accelerating on its own, only to lose any control to accelerate. i coasted into a parking lot and stopped the car. turned it off and restarted - i was able to drive, however acceleration was very slow and gear indicator on the dash cluster displayed a black 'd' in an orange square. this is a symbol that does not exist in the owners manual. the car shifted through gears normally. the rapid uncontrolled acceleration repeated itself and i was able to pull into another parking lot, slowing and stopping the car thanksto massive 14 front brakes with 6 piston calipers and 13+ rear brakes with 4 piston calipers. i turned the car off for a few minutes and restarted. gear selection indicator appeared normal and i was able to drive off, however acceleration was still veryslow. drove home with the rapid acceleration repeating itself again and then stopping after a few miles. the only reason this did not cause a crash is the massive braking power of the cayenne and astute driving. i ran diagnostic software when i made it home and there was an accelerator module failure reported. the tail lights, alarm, central locking, and the ability to open the tailgate at all have also failed - rear lighting control module failure. so while driving, my tail lights failed, car accelerated uncontrollably and failed to accelerate in a safe normal manner. this is a major safety issue and should be promptly addressed! *tr | |||
| 09/13/2009 | 75000 | 1 | |
| The rear brake lights (left, right and high mounted) remain lit at all times, as does the rear right and left fog lights. turning lights on or off has no effect. depressing the brake pedal has no effect. this problem has occurred randomly and inconsistently and when the car has been unoccupied and unattended as well as while driving. while unattended, the lights coming on drains the battery and can strand the driver. if problem occurs and the battery is not drained, the driver may be wholly unaware of the problem and may drive with the brake and rear fog lights lit. this problem also creates a major safety hazard as the brake light remain on at all times. following drivers have no way of knowing that the driver may be braking and could result in a serious and potentially fatal rear end collision. the driver of the cayenne, is not aware of the problem. no warning lights are illuminated to make the driver aware. if problem is noticed, removing the fuses for the fog lights and the brake lights corrects the issue, but must be reinserted, allowing for the problem to reoccur. vehicle build date was 12/03 and outside of the porsche wiring harness recall, but this may be the result of a faulty wiring harness feeding the rear of the vehicle. *tr | |||
| 12/22/2004 | 8047 | 1 | |
| 2004 porsche cayenne had the following repairs performed on the vehicle: rear hatch lid adjusted, dome light covers replaced, audio unit replaced, etc...***no answer required***. *mr the transmission jerks and banged at slow speeds. the dealer updated the transmission control unit. the vehicle also experienced stalling problems. the remote entry remote lost it's programming and had a poor signal. at time all the door locks would not unlock using the keyless entry system. the vehicle experienced suspension problems. the rear hatch light wouold not turn off because the hatch was misadjusted. the consumer felt that the horn was not loud enough. the vehicle shimmied at highway speeds and a vibration could be felt in the steering wheel. the headlamps fogged up. the driver's side mirror ould not fold in automatically. the radio and other accesories would not turn off whent he key was removed from the ignition. the hood was had to raise because the tailgate shocks failed. the rear hatch would not close because it was misaligned. the rear roof molding would not stay in place. the radio produced no sound at time in the radio or cd mode. the instrument cluster had to be updated. the sunroof would not close flush with the roof. the vehicle has been out of service for a total of 32 days since the vehicle was purchased. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/25/2003 | 1 | 10 | 08/19/2003 |
| This vehicle is a porsche cayenne which is not on your list of vehicle make. this vehicle was delivered with defective brakes and wiring problems. factory authorized dealer and service co, thoroughbred motorcars, and distributor, porsche cars of north america have failed to address or correct defects in vehicle that existed at the time of delivery of the vehicle. *ak the rear hatch did not open fully upon release of the latch, brakes pulled to the right and would get worse when hot or wet, parking lights did not function properly, brakes grabbed with little pressure, warning on high beam, warning on dip beam, dip beams flickered then would shut off and the trailer lights did not function. *sc *jb | |||