Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
51109/24/200410009804Improper function of the inner door release. checking front and rear door locks. quality improvement workshop campaign. *tt10/25/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
01/30/2009770591
 **uncontrolled acceleration** cayenne s accelerated uncontrollably while driving. while driving at approx 60 mph, i encountered traffic ahead and took my foot off the accelerator, however the car began accelerating. i tried lifting the pedal with my foot, no luck, applied the brakes and the car slowed, however, when i removed my foot from the brake, the cayenne continued to accelerate. the cruise control had not been activated and was off. i kept pressing the gas pedal and releasing it at least a dozen times and finally the cayenne stopped accelerating on its own, only to lose any control to accelerate. i coasted into a parking lot and stopped the car. turned it off and restarted - i was able to drive, however acceleration was very slow and gear indicator on the dash cluster displayed a black 'd' in an orange square. this is a symbol that does not exist in the owners manual. the car shifted through gears normally. the rapid uncontrolled acceleration repeated itself and i was able to pull into another parking lot, slowing and stopping the car thanksto massive 14 front brakes with 6 piston calipers and 13+ rear brakes with 4 piston calipers. i turned the car off for a few minutes and restarted. gear selection indicator appeared normal and i was able to drive off, however acceleration was still veryslow. drove home with the rapid acceleration repeating itself again and then stopping after a few miles. the only reason this did not cause a crash is the massive braking power of the cayenne and astute driving. i ran diagnostic software when i made it home and there was an accelerator module failure reported. the tail lights, alarm, central locking, and the ability to open the tailgate at all have also failed - rear lighting control module failure. so while driving, my tail lights failed, car accelerated uncontrollably and failed to accelerate in a safe normal manner. this is a major safety issue and should be promptly addressed! *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
05/18/2003255005/16/2003
 I have had problems with 3 of the 4 doors not operating correctly. my right rear door does not open at times from the inside or outside. the vehicle has been to the shop 4 times for repair and porshe has been unable to fix it. on 2 of the other doors, sometimes the outer door handles remain in the open position and do not retract after opening the door, often leading to the door reopening when you go to close it. in addition, sometimes the rear hatch does not unlock at times. i have been made aware by 2 porsche dealerships that they have both had other customers with similar or related conditions. this is very serious and has the potential to lead to a very dangerous situation.*ak
LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK
03/01/200759000207/18/2003
 Tail gate fails to remain open in cold weather. it fell, striking the back of a person. the weather was below 32 degrees f and there was no snow or ice on the tail gate. appears that springs/hydraulic devices fail in cold weather. *jb
05/18/2003255005/16/2003
 I have had problems with 3 of the 4 doors not operating correctly. my right rear door does not open at times from the inside or outside. the vehicle has been to the shop 4 times for repair and porshe has been unable to fix it. on 2 of the other doors, sometimes the outer door handles remain in the open position and do not retract after opening the door, often leading to the door reopening when you go to close it. in addition, sometimes the rear hatch does not unlock at times. i have been made aware by 2 porsche dealerships that they have both had other customers with similar or related conditions. this is very serious and has the potential to lead to a very dangerous situation.*ak
11/25/200311008/19/2003
 This vehicle is a porsche cayenne which is not on your list of vehicle make. this vehicle was delivered with defective brakes and wiring problems. factory authorized dealer and service co, thoroughbred motorcars, and distributor, porsche cars of north america have failed to address or correct defects in vehicle that existed at the time of delivery of the vehicle. *ak the rear hatch did not open fully upon release of the latch, brakes pulled to the right and would get worse when hot or wet, parking lights did not function properly, brakes grabbed with little pressure, warning on high beam, warning on dip beam, dip beams flickered then would shut off and the trailer lights did not function. *sc *jb