Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/31/2008138000
 Tl*the contact owns a 1999 saab 9-3. while driving approximately 55 mph in the snow, the driver's side air bag suddenly deployed without an impact or crash occurring. there were no injuries. later that day, the air bag indicator illuminated. her mechanic stated that the air bags would not function properly and ensure maximum protection in the event of a crash. the vehicle was taken to a certified mechanic for diagnostic testing and the wiring was determined to be the cause of the failure. the manufacturer would not assist because the vehicle was no longer under warranty. the current mileage was approximately 141,000 and failure mileage was approximately 138,000.
07/01/200444242111/01/1999
 Problems with air bag system in 1999 saab.*mr the air bag light illuminated. the automotive group tried four times to fix the problem. the first three times they did not repair anything, they just turned off the air bag light and the last time they replaced a part, however they problem continued. *jb
02/28/200448000310/15/2003
 The air bag alarm is on in the car, for no apparent reason. this is the third time it will be in the shop for repair of this defect within the last 15 months! apparently, there is a problem with the driver's seat?? *jb since there is no way to determine if the airbags will work while the light is on, and since this is a recurring problem with a safety feature, it could be a serious problem. after all, the car is still drivable while the light is on. *jb
AIR BAGS - FRONTAL
12/21/2006122000109/01/2000
 The driver of the 1999 saab 9-3 was driving in the left lane on ma rte. 128 south. her son was in a child carseat tightly belted into the driver's side passenger seat, the seat directly behind the driver. the switch on the belt buckle was set to the child seat setting. the driver signaled and began to change lanes to the middle lane which was clear of traffic. as she was shifting lanes, another vehicle, a light-colored sedan, began to move sharply into the middle lane from the right. the driver was forced to swerve to the left to avoid collision with the other vehicle, and her car went out of control. the car went off the road to the left and hit the guardrail in a front-end collision. the driver was thrown forward but was wearing her seatbelt, which held her. her airbag did not inflate. her son's car seat did not remain in place, but went forward and tipped over on its side, facing the middle of the car, so that when the driver opened the passenger door to check on her son, at first she couldn't see him, and she had trouble extracting the car seat. an off-duty fireman stopped to help, cut the seat belt and extracted the seat. the driver was taken to the hospital and treated for whiplash; her son does not appear to have sustained injury. the car was declared a total loss by the insurer, and the insurer towed the car and wants to dispose of it. we (the driver and her husband) contacted saab several times to ask that the vehicle be examined prior to disposal to address concerns about the performance of the rear seat belt and the driver's airbag; saab was unhelpful. *jb
12/06/200657000111/20/2001
 On the morning of december 6, 2006, my 1999 saab 9-3 was parked in the driveway of my house when i started the car to warm it up to take my five year old to school. my 5 year old sat in the front passenger seat as the car was warming up. without notice or provocation the front passenger side airbag deployed in my 5 year olds face. this violent explosion caused a scratch and redness on my daughters face. upon speaking with saab i was informed that they have never heard of this happening, and upon their instruction - i took the car the local saab dealer, who upon examining the car said that the reason for this happening is inconclusive. they also stated that they have never seen this happen before. saab is giving us the runaround, and we need someone to hold them accountable for this incident. i am hoping that filing this complaint will help. *jb
01/26/2006122400109/25/2003
 On thursday jan 26 2006 at aprox 12 pm i parked put car in a parking lot and went into the bank in canton, georga. on returning i got into car, put the key into the ignition ,and as i turned the key to start the car the passenger side air bag deployed, destroying the dashboard/damaging the windshield and blowing out the radio and various control knobs.*ak
01/30/20051
 Front passenger airbag deployed while car was parked in home driveway. driver shut his door normally and airbag deployed, hitting passenger who was still getting adjusted in her seat.*ak
03/25/2000205/01/1999
 On two occassions, it was necessary to bring the saab to a quick stop on the freeway. on 3/25/00, i needed to make an emergency stop, going 65 mph and the car seemed to almost slide, not gripping the road. i have been driving for 25 years, and had to make emergency stops in the past, and have never had this experience. i believe the saab 9-3's should be checked for ability to stop in an emergency. also, my airbags did not deploy in the accident. *ak
07/16/1999101/28/1999
 When vehicle was involved in a front passenger side crash, there was no deployment of passenger's side air bag . door and glove compartment cannot be opened. the impact blew out the glass on the side door and cracked the windsheld. damages totalled $8,000 - $10,000. the vehicle is being repaired. *ak *ml
 Consumer hit a terrain on passenger's side, but passenger's side airbag did not deploy which could have caused injuries. *ak
AIR BAGS - SIDE/WINDOW
07/16/1999101/28/1999
 When vehicle was involved in a front passenger side crash, there was no deployment of passenger's side air bag . door and glove compartment cannot be opened. the impact blew out the glass on the side door and cracked the windsheld. damages totalled $8,000 - $10,000. the vehicle is being repaired. *ak *ml