Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
811204910/01/1998602953Information on replacing tie straps on rear window defroster wiring on vehicles ranging from x7000001 - x7020941. *yc01/21/1999
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
843206601/01/2000610538Some vehicles within vin range x7020001 - x7020941 may exhibit a cable tie used to secure the connection to the electrically heated rear window can be mounted in such a way as to chafe against the headlining. *tt05/05/2000
VISIBILITY - GLASS, SIDE/REAR
363202709/01/1998603360Concerns with nuts on rear window and windshield wiper arms come loose. *yc02/18/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
10/03/200335000301/08/1999
 I wanted to alert you to a potentially dangerous situation in the '99 saab 9-3. they have a climate control system problem that can cause the ventilation system controls to become so stiff that it causes the knob to snap off rendering the system useless. saab is fully aware of this problem and requires the consumer to pay for the repairs that in their terms may solve the problem for a short time. these include replacing the knob ($10.00), the shaft ($200.00), and the ventilation control box ($600.00). it appears that saab considers the environmental controls to be a luxury not a necessary safety system. i think that your agency would disagree with saab assessment and should require a more proactive corrective plan from the vehicle manufacturer. *la
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
07/26/2003709/20/1998
 The control knob for the defroster/air direction has broken 7 times. the saab dealer, saab nashua north said it is a known problem for that year and model. saab has refused to cover the repair now that the warrenty has run out.*ak
01/20/2001149003
 When turning the dial which controls the direction of ventilation output (windshield/dash vents/floor vents), the assembly inside the dashboard breaks, not allowing you to control ventilation output. this keeps the driver from being able to clear the windshield and side windows of fog. this is the third time it has broken, and the dealership claims this is a common problem. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis***739722
12/01/200260000102/22/2002
 99 saab 93 - at 60k miles..needed to defrost the windshield...turn the ventilator control and it snapped off...saab telling me they issued dealers a bulletin on this..repair cost estimated between $600 and up to $2000.00 us dollars...will only warranty the repair for 1 year inferring that at 120k miles this might happen again...personally feel the assembly is defectively engineered . very concerned about that the cost to repair can approach 1/5 the car's blue book value...very concerned that this will occur again after being repaired and put my safetly in jeapordy. *jb