Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEATS - FRONT ASSEMBLY - RECLINER
03V514000SAAB CARS USA, INC.from 11/01/2002 to 11/30/2003V (Vehicle)165812/29/2003MFRSAAB CARS USA, INC.12/10/200312/11/2003571207
Defect SummaryCertain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 207, seating systems. the backrest locking mechanism on some front seats may have been installed incorrectly.
Consequence SummaryThis could cause the seat back to fold forward in a frontal crash, resulting in injury to the driver and/or front seat passenger.
Corrective SummaryDealers will inspect the vehicle's front seats to determine if they are equipped with the improperly installed component. if either or both of the seats have this component, they will be replaced. the dealer may need to order a complete new seat or seats (including matching upholstery) and the parts may take up to two to four weeks to arrive. saab will provide a rental car for the owner until the new seat(s) is (are) available and installed by the dealer. owner notification is expected to begin during february 2004. owners should contact saab at 1-800-955-9007.
NotesSaab recall no. 15014.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS
852248409/01/200410012019The back of the seat cannot be folded forward. *eh02/09/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
07/23/2012110000
 Tl* the contact owns a 2004 saab 9.3. the contact stated that the drivers seat belt would not retract; therefore, she was unable to use it. the vehicle was taken to the dealer who replaced the drivers seat belt retractor sensor. the failure mileage was 110,000 and the approximate current mileage was 115,000.
07/23/2012110000
 Tl- the contact owns a 2004 saab 9.3. the contact stated that the drivers seat belt would not retract; therefore, she was unable to use it. the vehicle was taken to the dealer who replaced the drivers seat belt retractor sensor. the failure mileage was 110,000 and the approximate current mileage was 115,000. rvk
07/23/2012110000
 Tl-the contact owns a 2004 saab 9.3. the contact stated that the driver seat belt failed the seat could not be retracted. the contact was unable to use the driver seat belt. the vehicle was taken to the dealer replaced the driver seat belt retractor sensor. the failure mileage was 110,000 and the approximate current mileage was 115,000. li
07/06/2011180000
 Tl- the contact owns a 2004 saab 9.3. while parked the contact noticed the drivers side seat belt would not retract after had been extended. the vehicle was not taken to a dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 180,000. ds
02/07/2010761001
 My 2004 saab 9-3 arc had a dangerous seat heater issue. i was nearly burned when the seat heater went crazy. so, hot i couldn't touch the seat. i had to stop the car and get out. this is dangerous!!! *tr
11/10/2009841501
 I was using my car's seat warmer and the seat began to get very hot in one spot on the seat. i also noticed a burning smell that smelled like burning lead or rubber. the level of heat that was coming from the spot on the seat lead me to lift myself off of the seat in order to prevent burning my leg. i turned the seat warmer off, which seemed to make the burning subside. this sequence continued until about a week later when the seat warmer stopped working. about a month later, with the help of a family friend i removed the seat from the car and removed the upholstery in order to investigate the issue and try to fix it. upon removing the upholstery, we found that the wiring of the seat warmer had started a small fire in the seat cushion and burned a hole (3 inches wide and 1 inch deep) in the cushion. the backing of the leather that covers the cushion had also been burned through. the wiring was not recognizable and repair was not possible without professional service. we left the seat as it is for now until we can figure out how to repair this issue, and figure out how to prevent this dangerous situation from occurring again. *tr
SEATS - FRONT ASSEMBLY - HEAD RESTRAINT
12/03/200516500111/01/2004
 Dt*: the contact stated while stopped at a yield attempting to turn left the vehicle was hit in the rear by another vehicle traveling 30mph. seat belts were in use; however injuries were sustained to the head, upper back and knee. the contact believes the back and head injuries were sustained due to the head rest being too hard. no police reports were filed. the vehicle was driven away from the crash scene.