Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| MI-731-2726 | 01/01/2010 | 10034466 | Saab: on certain vehicles, particles of gravel or stones may collect between the coil spring and the lower spring seat causing the spring to corrode. this corrosion may weaken the spring and in some cases, may cause the spring to break wh | 11/17/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | ||||||
| PE08051 | SAAB CARS USA, INC. | 08/28/2008 | 12/23/2008 | FRONT SUSPENSION COIL SPRING FRACTURE | ||
| On august 28, 2008, the office of defects investigation (odi) opened a preliminary evaluation (pe08-051) to investigate alleged front suspension coil spring fractures in certain model year (my) 2003-2004 saab 9-3 vehicles sold or registered in salt belt states.(note: for purposes of this investigation, the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).subsequent analysis of data provided by general motors corp. (gm) has led the agency to expand the scope of this investigation to include all my 2003-2006 saab 9-3 vehicles sold or registered in salt belt states. to date, odi is aware of 53 non-duplicative complaints and/or field reports that allege coil spring fracture in the subject vehicles, including 23 alleging the fractured spring damaged a tire, with 16 of those involving a tire puncture.analysis of warranty data provided by gm identified 1,218 claims paid to repair subject vehicles that experienced the alleged defect, of which 138 vehicles also suffered damage to the adjacent tire and of those, 79 vehicles experienced a tire puncture.odi is not aware of any crashes or injuries related to the alleged defect. gm made several design changes to the coil springs and/or mcpherson strut assemblies used in the subject vehicles in an apparent effort to address the alleged defect condition.however, gm maintains that the subject vehicles remain well controlled in the event of tire puncture, that the rate of tire puncture incidents related to coil spring fractures is low, and that the alleged defect does not pose an unreasonable risk to motor vehicle safety.accordingly, this investigation has been upgraded to an engineering analysis (ea08-026) to further study the safety consequences of the alleged defect. | ||||||
| EA08026 | GENERAL MOTORS CORP. | 12/22/2008 | 06/04/2010 | Front Suspension Coil Spring Fracture | ||
| To date, odi is aware of 142 non-duplicative complaints related to the alleged defect.in addition, odi is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.in total, odi is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.odi is not aware of any crashes or injuries related to the alleged defect.the engineering design and testing data supplied by gm, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.however, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.the ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor this issue and will take further action if warranted by the circumstances.see the ea08-026 engineering analysis closing report for more details. | ||||||
| EA08026 | SAAB CARS USA, INC. | 12/22/2008 | 06/04/2010 | Front Suspension Coil Spring Fracture | ||
| To date, odi is aware of 142 non-duplicative complaints related to the alleged defect.in addition, odi is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.in total, odi is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.odi is not aware of any crashes or injuries related to the alleged defect.the engineering design and testing data supplied by gm, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.however, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.the ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will continue to monitor this issue and will take further action if warranted by the circumstances.see the ea08-026 engineering analysis closing report for more details. | ||||||
| PE08051 | GENERAL MOTORS CORP. | 08/28/2008 | 12/23/2008 | FRONT SUSPENSION COIL SPRING FRACTURE | ||
| On august 28, 2008, the office of defects investigation (odi) opened a preliminary evaluation (pe08-051) to investigate alleged front suspension coil spring fractures in certain model year (my) 2003-2004 saab 9-3 vehicles sold or registered in salt belt states.(note: for purposes of this investigation, the salt belt includes connecticut, delaware, the district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).subsequent analysis of data provided by general motors corp. (gm) has led the agency to expand the scope of this investigation to include all my 2003-2006 saab 9-3 vehicles sold or registered in salt belt states. to date, odi is aware of 53 non-duplicative complaints and/or field reports that allege coil spring fracture in the subject vehicles, including 23 alleging the fractured spring damaged a tire, with 16 of those involving a tire puncture.analysis of warranty data provided by gm identified 1,218 claims paid to repair subject vehicles that experienced the alleged defect, of which 138 vehicles also suffered damage to the adjacent tire and of those, 79 vehicles experienced a tire puncture.odi is not aware of any crashes or injuries related to the alleged defect. gm made several design changes to the coil springs and/or mcpherson strut assemblies used in the subject vehicles in an apparent effort to address the alleged defect condition.however, gm maintains that the subject vehicles remain well controlled in the event of tire puncture, that the rate of tire puncture incidents related to coil spring fractures is low, and that the alleged defect does not pose an unreasonable risk to motor vehicle safety.accordingly, this investigation has been upgraded to an engineering analysis (ea08-026) to further study the safety consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/23/2012 | 42100 | ||
| Loud cracking noise when going over a small bump in road. inspection showed broken right front coil spring. could have punctured tire and caused an accident. | |||
| 03/25/2012 | 62000 | ||
| I was backing out of my garage when i heard a loud clunk coming from the front left area of my car, accompanied by a burning rubber smell emanating from somewhere. i got out of the car and thought it looked a little lower on the left side. i felt it was unsafe to drive due to the loud noise when i put it in reverse, not to mention the smell of burning rubber. i got my car towed for $75, only to find out i was correct in my online assessment of the problem being my front suspension coil being broken (as per a local auto body diagnostic), due to the numerous and very similar sounding complaints especially for the 2003 and 2004 saabs. i'm lucky that i didn't end up shredding my tire and losing control of my vehicle as i as about to embark on an hour drive, using highways, to meet a friend. however, now i come to find out that saab, since going bankrupt in mid-december of 2011 no longer is manufacturing or releasing any parts - so i am left with a car that is not drive-able until i can find a solution to this very frustrating problem. | |||
| 03/21/2012 | 145000 | ||
| Front right tire started smoking, followed quickly by blowout. after removing tire, discovered the spring part of the suspension had fractured into 2 pieces, one piece loose and unattached, the other still intact with the car. the piece still attached to the car was out of place and in the way of the tire which caused it to rub up against the tire and caused it to blow out after cutting through the entire circumference of the tire. | |||
| 03/25/2012 | 62000 | ||
| I was backing out of my garage when i heard a loud clunk coming from the front left area of my car, accompanied by a burning rubber smell emanating from somewhere. i got out of the car and thought it looked a little lower on the left side. i felt it was unsafe to drive due to the loud noise when i put it in reverse, not to mention the smell of burning rubber. i got my car towed for $75, only to find out i was correct in my online assessment of the problem being my front suspension coil being broken (as per a local auto body diagnostic), due to the numerous and very similar sounding complaints especially for the 2003 and 2004 saabs. i'm lucky that i didn't end up shredding my tire and losing control of my vehicle as i as about to embark on an hour drive, using highways, to meet a friend. however, now i come to find out that saab, since going bankrupt in mid-december of 2011 no longer is manufacturing or releasing any parts - so i am left with a car that is not drive-able until i can find a solution to this very frustrating problem. | |||
| 03/21/2012 | 145000 | ||
| Front right tire started smoking, followed quickly by blowout. after removing tire, discovered the spring part of the suspension had fractured into 2 pieces, one piece loose and unattached, the other still intact with the car. the piece still attached to the car was out of place and in the way of the tire which caused it to rub up against the tire and caused it to blow out after cutting through the entire circumference of the tire. | |||
| 03/25/2012 | 62000 | ||
| I was backing out of my garage when i heard a loud clunk coming from the front left area of my car, accompanied by a burning rubber smell emanating from somewhere. i got out of the car and thought it looked a little lower on the left side. i felt it was unsafe to drive due to the loud noise when i put it in reverse, not to mention the smell of burning rubber. i got my car towed for $75, only to find out i was correct in my online assessment of the problem being my front suspension coil being broken (as per a local auto body diagnostic), due to the numerous and very similar sounding complaints especially for the 2003 and 2004 saabs. i'm lucky that i didn't end up shredding my tire and losing control of my vehicle as i as about to embark on an hour drive, using highways, to meet a friend. however, now i come to find out that saab, since going bankrupt in mid-december of 2011 no longer is manufacturing or releasing any parts - so i am left with a car that is not drive-able until i can find a solution to this very frustrating problem. | |||
| 03/21/2012 | 145000 | ||
| Front right tire started smoking, followed quickly by blowout. after removing tire, discovered the spring part of the suspension had fractured into 2 pieces, one piece loose and unattached, the other still intact with the car. the piece still attached to the car was out of place and in the way of the tire which caused it to rub up against the tire and caused it to blow out after cutting through the entire circumference of the tire. | |||
| 03/25/2012 | 62000 | ||
| I was backing out of my garage when i heard a loud clunk coming from the front left area of my car, accompanied by a burning rubber smell emanating from somewhere. i got out of the car and thought it looked a little lower on the left side. i felt it was unsafe to drive due to the loud noise when i put it in reverse, not to mention the smell of burning rubber. i got my car towed for $75, only to find out i was correct in my online assessment of the problem being my front suspension coil being broken (as per a local auto body diagnostic), due to the numerous and very similar sounding complaints especially for the 2003 and 2004 saabs. i'm lucky that i didn't end up shredding my tire and losing control of my vehicle as i as about to embark on an hour drive, using highways, to meet a friend. however, now i come to find out that saab, since going bankrupt in mid-december of 2011 no longer is manufacturing or releasing any parts - so i am left with a car that is not drive-able until i can find a solution to this very frustrating problem. | |||
| 03/21/2012 | 145000 | ||
| Front right tire started smoking, followed quickly by blowout. after removing tire, discovered the spring part of the suspension had fractured into 2 pieces, one piece loose and unattached, the other still intact with the car. the piece still attached to the car was out of place and in the way of the tire which caused it to rub up against the tire and caused it to blow out after cutting through the entire circumference of the tire. | |||
| 01/06/2012 | 55400 | ||
| Broken front coil springs caused the vehicle to be unsafe to operate. both left and right springs are broken with spring material extending towards the tire. will require tow for service. tire failure is likely if driven. | |||
| 03/01/2010 | 55600 | 1 | |
| In feb 2010 i received a letter from saab saying that the front springs of my car could fail due to corrosion. they said could cause the height of the vehicle to decrease by an inch or two. what they neglected to say was that the broken spring can hit the tire and cause the tire to fail, which is what has happened to me and may other saab owners. their letter should have mentioned this since tire failure caused my car to break down in the middle of a busy road which had no shoulder and i had no warning that this could happen. *tr | |||
| 12/13/2009 | 49875 | 1 | |
| Driver side front coil spring broke while driving my 2004 saab 9-3 on the highway at over 50 mph. caused significant strut damage and rattling over the next few days as i was working to schedule in a mechanic visit. they finally quoted me $930 in repairs to replace both front springs, struts and to perform an alignment. apparently, a lot of other saabs of the same model has had this issue arise for them, i think the springs should be recalled. it is a significant safety issue. *tr | |||
| SUSPENSION - FRONT | |||
| 02/07/2011 | 124000 | ||
| Tl* the contact owns a 2004 saab 9-3. while driving approximately 55 mph the front passenger side tire blew out. the contact was able to pull off to the side of the road. the vehicle was towed to the dealer. the technicians stated the front passenger side coil spring needed to be replaced. the contact decided to replace both front driver and passenger side coil springs. the vehicle was repaired. the manufacturer issued an extended warranty for the failure but the vehicle was not covered under the warranty due to the mileage. the approximate failure mileage was 124,000. | |||
| 02/07/2011 | 124000 | ||
| Tl- the contact owns a 2004 saab 9-3. while the contacts wife was driving at approximately 55 mph the front passenger side tire blew out. the contact was able to pull off to the side of the road. the vehicle was towed to the dealer. the technicians stated the front passenger side coil spring needed to be replaced. the contact decided to replace both front driver and passenger side coil springs. the vehicle was repaired. the manufacturer had issued an extended warranty for the failure but the vehicle was not covered under the warranty due to the mileage. the approximate failure mileage was 124,000. ds | |||
| 06/09/2010 | 9060 | ||
| Left work parking lot and felt something rubbing on drivers side tire. pulled over to see what was wrong. could not find anything. started driving again and smelled a tire smell and noticed blue smoke from my rearview mirror. started to pull over and the tire blew. thought i blew a tire. go to put the spare tire on and see the spring from the strut had almost cut my tire off the inside of the rim. called my local saab dealer and they said they would replace the one spring. as i was looking up how much this was going to cost me(before i found out i was still under warranty) every site i visited said the same thing saab recamends replacing both springs yet the dealship says they will only replace the one that broke and shreaded my tire. looking on the internet i see this is a problem that has not turned into a recall. if i had made it to the first round about the speed limit goes to 55mph the amount of force that pulled my car to the right at 15mph was almost enough to hit an on coming car. i can only imagine what it would have done at 55mph on a two lane highway. | |||
| 05/18/2010 | 65000 | ||
| I received a letter from saab dated feb 2010 to owners of 2003 - 2006 saab 9-3s there was a potential problem of the suspension spring corrosion may weaken and/or break. 3rd paragraph bold underlined: do not take your car to the dealer as a result of the letter unless you believe your car has the condition. i did not take it in. on may 18, 2010 the spring on the left front broke resulting in the front end dropping. during the loading on flat bed tow truck the oil pan was damaged with a $1055 repair at my expense. no oil leak prior to this incident. | |||
| 04/11/2010 | 72000 | ||
| Tl*the contact owns a 2004 saab 9-3. while driving at approximately 2 mph, the contact heard a loud pop noise from the front end of the vehicle. after driving half a mile at approximately 30 mph, he heard another loud pop and the front passenger tire blew out. the tire was replaced with a spare and contact drove to a repair center where he was informed the front passenger side coil spring broke and pierced the tire. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer who stated that the failure was a known issue that was being serviced on a case by case basis. the vin was not available. the current and failure mileages were approximately 72,000. | |||
| 03/01/2010 | 55600 | 1 | |
| In feb 2010 i received a letter from saab saying that the front springs of my car could fail due to corrosion. they said could cause the height of the vehicle to decrease by an inch or two. what they neglected to say was that the broken spring can hit the tire and cause the tire to fail, which is what has happened to me and may other saab owners. their letter should have mentioned this since tire failure caused my car to break down in the middle of a busy road which had no shoulder and i had no warning that this could happen. *tr | |||
| 02/23/2010 | 59800 | 1 | |
| 2004 saab 9-3 front right spring coil failure. no warning prior to defect. loud noise in wheel well first/only sign upon starting car and pulling out of driveway. returned home immediately and made appointment with independent mechanic. drove approx. 2 miles to mechanic who diagnosed front right suspension spring coil fractured/broken. made appointment with saab dealer who assured me it was safe to drive car to dealer. drove approx. 1.5m when broken coil spring punctured tire resulting in blown-out tire. saab towed car, replaced both front spring coils and tire at no change. *tr | |||
| 02/23/2010 | 117652 | 1 | |
| My front driver side coil has snapped and i've found out this is a recurring issue from saab. this is quite a dangerous situation. i've not seen any letter warning us of this potential danger. *tr | |||
| 02/01/2010 | 68716 | 1 | |
| Left front spring failure. there was an erratic occasional metal to metal noise coming from the under the hood. there was no indication of the spring being broken. took car to service center and discovered spring failure. upon further inquiry with saab dealer discovered this is a recurring problem. had car repaired and parts replaced with new redesigned springs to correct defect. old parts not available. why hasn't a recall been issued? why hasn't a warning been sent out to saab owners? we own a second saab 9-3 and i am concerned about front spring failure on this car! *tr | |||
| 02/04/2010 | 75206 | 1 | |
| Front coil spring has broken. *tr | |||
| 01/11/2010 | 44000 | 1 | |
| Heard a loud noise while pulling out of the parking lot; soon after, there was a rubber(tire) burning smell and vibration on the front right side. the coil spring snapped and was pressing against the tire and rim. had the car towed to the mechanic. changed both front coil springs. mileage on the car-44,000. *tr | |||
| 12/13/2009 | 49875 | 1 | |
| Driver side front coil spring broke while driving my 2004 saab 9-3 on the highway at over 50 mph. caused significant strut damage and rattling over the next few days as i was working to schedule in a mechanic visit. they finally quoted me $930 in repairs to replace both front springs, struts and to perform an alignment. apparently, a lot of other saabs of the same model has had this issue arise for them, i think the springs should be recalled. it is a significant safety issue. *tr | |||
| 09/24/2009 | 64000 | 1 | |
| Coil spring on front right tire of 2004 saab 9-3 broke. shredded tire. *tr | |||
| 05/10/2008 | 45000 | 1 | |
| Upon driving our 2004 saab 9-3 into a parking lot we noticed the car was not handling correctly. front end was very low to ground, car not turning correctly, and making a noise. upon having it towed to the dealer it appeared one of the front coil springs had snapped. based on numerous other reported complaints similar to ours, we were very lucky that it happened very close to work, after getting off of the mass pike or we could have had a blown tire at 70 mph. after discussion with the saab dealer and their district manager, saab replaced both front coil springs at no cost to us without any argument. ironically a friend of ours had just had the exact same problem a month earlier with the same outcome. *tr | |||
| 03/03/2009 | 25246 | 1 | |
| Noticed a sudden steering pull and thump/rattle in front end. drove to nearest shop to have a look and was told my front coil springs were broken and lucky that the spring did not shred the tire and cause a loss of control/accident! i've been told that this has been a somewhat common defect on similar year models. shop recommended replace both springs before driving again. *tr | |||
| 08/25/2009 | 1 | ||
| Front spring coil is broke. during oil change, dealer checked and found a piece of the coil missing. i would like saab to reimburse for this $400+ repair job. *tr | |||
| 07/04/2009 | 52150 | 1 | |
| Left front suspension coil spring broken. *tr | |||
| 05/27/2009 | 69700 | 1 | |
| Both front coil springs were broken when the car went in for inspection. each of the front springs had approximately 3-4 inch long piece broken off where it meets the bottom retainer. awaiting word from saab to see if they are going to cover the repair. *tr | |||
| 05/16/2009 | 63000 | 1 | |
| 2004 saab 93 arc 63,000 miles. broken coil spring. i was driving at highway speed when i felt a large thump. my steering went erratic and heard grinding noises. i pulled over immediately. car was towed. the cause and damage was determined to be a broken coil spring which chain reacted and caused the front strut to break, and bend the stabilizer bar. after researching this, i have found this to be a common problem in 03-05 saab 9-3 (listed with nhtsa as well as other sources) it is not recalled and saab has yet to determine if they will fix this as a courtesy. bill, $1200. *tr | |||
| 04/15/2009 | 69500 | 1 | |
| Front driver side coil spring broke. *tr | |||
| 03/27/2009 | 95000 | 1 | |
| I have a 2004 saab 9-3 that has experienced a front suspension coil spring failure. there has been no damage as of yet but i would like gm to pay for replacing the defective part. *tr | |||
| 02/01/2008 | 53000 | 1 | |
| After noticing an increasingly loud suspension clunk coming from the drivers side front wheel. i brought the car into the saab dealership for service, i was told that the front spring was snapped and both front needed to be replaced as the car was no longer safe to drive. after further investigation on the web i have found there are similar problems with the springs for this year and model, i was lucky that i did not experience and failure at high speed as some others have. i find this to be extremely dangerous that the springs are rotting and snapping after only a few years. i live in the snow belt that is noted in the already open investigation. action# pe08052 and ea08026. *tr | |||
| 01/12/2009 | 53000 | 1 | |
| While driving my wife experiences a scraping sound. then her right front tire blew out and was shredded. fortunately she was traveling very slowly on a local street, and was able to pull over; otherwise the tire blowout could have caused her serious harm. turns out it was the spring (or coil) that had broken. cost us $650.00 to repair and replace both springs (saab said you have to replace both springs at same time, even though only one broke) and for a new tire. saab dealer said broken springs/coils not covered. i kept the broken spring. we had the local car repair shop discard the shredded tire. *tr | |||
| 11/15/2008 | 51275 | 1 | |
| I was driving through the ted williams tunnel and the left front coil spring broke. i did not hit a bump. the spring caused a catastropic failure of the left front tire. i had to be towed out of the tunnel and have new coil springs installed. *tr | |||
| 01/09/2009 | 690000 | 1 | |
| My 2004 saab 93 arc had 2 broken front coil springs. told corrosion caused breakage. right front broke while driving with my 8 year old son in the car. car had to be towed. car is currently in the shop. repairs over 400$ for just coil springs to be replaced. *tr | |||
| 12/10/2008 | 40000 | 1 | |
| About 5 inches of the lower part of the front drivers side coil spring had snapped off and remained in the wheel well. will have to take it in to get it repaired, just noticed it, time of incident unknown it could have happened when the car was purchased in 06. *tr | |||
| 12/25/2008 | 117000 | 1 | |
| I have a 2004 saab 9-3 linear and was driving near my house and heard a loud crack from the front driver side. i drove the car home a block and took the wheel off to find a piece of the front suspension coil spring snapped off and the remainder was rubbing against my tire. luckily no harm was done to myself or tire but it could have occurred on the interstate with not as good results. i have done some research and this is a serious problem with this car not only in the us but same thing in europe. i will have to get my car towed to a mechanic and get the coil replaced. *tr | |||
| 12/06/2008 | 74910 | 1 | |
| 1. standard driving conditions in minnesota. 2. front left coil spring breakage. near the top of spring. 3. replaced both front springs at dealership. *tr | |||
| 12/16/2008 | 45950 | 1 | |
| On 2004 saab 9-3, right front coil spring broke, slashed wall of tire resulting in immediate deflation. vehicle taken to local repair shop, repaired same day, requested old part to be held. *tr | |||
| 06/27/2008 | 43000 | 1 | |
| While driving 35~40mph sudden very loud pop noise. didn't hit a hole or anything. car was still drivable, but stop to the side to inspect the tires. no flat tires and car seemed structurally ok. continued to drive over the next few days. a rattling noise was always present over bumps. finally looked behind the front left tire and saw the coil spring was broke in two locations. *tr | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 02/01/2010 | 68716 | 1 | |
| Left front spring failure. there was an erratic occasional metal to metal noise coming from the under the hood. there was no indication of the spring being broken. took car to service center and discovered spring failure. upon further inquiry with saab dealer discovered this is a recurring problem. had car repaired and parts replaced with new redesigned springs to correct defect. old parts not available. why hasn't a recall been issued? why hasn't a warning been sent out to saab owners? we own a second saab 9-3 and i am concerned about front spring failure on this car! *tr | |||
| 12/31/2009 | 70000 | ||
| Tl*the contact owns a 2004 saab 9-3. the left coil spring fractured and then punctured a whole in his driver side front tire. the vehicle has not been taken to the dealer nor has the manufacturer been contacted. the failure mileage was 70,000. the vin number was unknown. | |||
| 08/25/2009 | 1 | ||
| Front spring coil is broke. during oil change, dealer checked and found a piece of the coil missing. i would like saab to reimburse for this $400+ repair job. *tr | |||
| 08/24/2009 | 45000 | ||
| Tl*the contact owns a 2004 saab 9-3. while the contact was examining the vehicle she noticed that the front driver side coil spring snapped and punctured the front driver side tire. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 45000. | |||
| 07/01/2009 | 49200 | 1 | |
| Tl*the contact owns a 2004 saab 9-3. when the contact released the seat belt, the mechanism on the door post made a loud noise and the seat belt failed. the dealer advised her to call the manufacturer for assistance. the manufacturer advised her to not drive the vehicle. the contact would have to pay for the repairs and then have the dealer inspect the vehicle. the dealer stated that the seat belt failed and would cost $400 to repair. the contact referenced nhtsa campaign id number 04v226000 (seat belts:front:retractor); however, the dealer stated that this recall does not exist. the vehicle has not yet been repaired. the failure and current mileages were 49,200. updated 08/04/09 *bf the right front coil spring was broken. updated 08/10/09.*jb | |||
| 07/04/2009 | 52150 | 1 | |
| Left front suspension coil spring broken. *tr | |||
| 05/09/2009 | 24500 | ||
| Tl*the contact owns a 2004 saab 9-3. while driving between 30-35 mph, the contact heard a strange noise underneath the vehicle. the noise was first noticed two weeks ago. he jacked up the vehicle and noticed that the coil spring failed. the contact feels that this is a safety issue because a crash could have occurred. the current and failure mileages were 24,500. | |||
| 02/02/2009 | 57000 | 1 | 12/27/2003 |
| Tl*the contact owns a 2004 saab 9-3. when attempting to reverse the vehicle at 3 mph, the contact smelled a burning rubber odor and heard a loud noise. he noticed that the front passenger side coil spring fractured and punctured the tire. the dealer would not assist with the repairs because there were no recalls available. the vehicle has not been repaired. the failure and current mileages were 57,000. updated 03/27/09 *bf updated 04/01/09.*jb | |||
| 04/10/2008 | 74000 | 2 | 11/17/2003 |
| While driving the right front coil spring broke and then punctured tire causing blow out. was able to control the car and pull off road. had i been on the highway a different outcome could have been expected. had no symptoms leading up to this. *tr | |||
| 03/04/2007 | 62000 | 1 | |
| Backing my 2004 saab 93 out of the garage i heard i loud rubbing noise. i got my husband, he had me drive up the driveway, then back down. on the way back a tire blew, so we had the car towed to the dealer. the right front spring had broken and jetted into the tire, causing the blowout. the left front spring was also cracked at the base, so both needed to be replaced at a cost to me of $1300. the car has about 62k miles on it. *jb | |||