Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
07/01/2006938001
 Erik eagleton re odi vehicle safety owner's questionnaire rtd to him with incorrect info, request a new copy of questionnaire be rtd to him w/changes made** transferred to barbara sauers per mrs. demeter**cc the consumer stated the window defroster and heat are not working on the drivers side. *jb
03/01/200683000106/01/2004
 Dt*: the contact stated the defroster no longer defrosts the window on the driver's side. the dealer was alerted who determined there is a current technical service bulletin on this issue. this vehicle has not been taken to the dealer however the contact expressed that this problem was identified by the dealer as an ongoing issue. *ak 08/01/06 updated. *tt
12/23/2005112/23/2005
 When i bought car i complained the engine light was on. the sales person told me not to worry about it, and i took it to the dealer today. and they said the engine light was on because of an evaporative. i have had the car a month and they say they can't fix it. *ak
11/15/200327000202/18/2001
 Temperature settings/adjustments on the climate control system do not work as intended. when it is cold outside, a set temperature of 68 degrees initially provides warm air, then it turns cold and the temp has to be raised to 82 degrees for warm air. sometimes, the right side operates. the car has been in the dealer shop twice, the second time for 3 weeks, and the dealer was unable to fix it. car is still under warranty. the dealer says there is something wrong with the design of the heating/ventilation system, and that they have seen other 2000-2001 year models with the same problem, and that saab has redesigned the system since then. after the first year of ownership, during the summer the system provided hot air instead of air conditioning, but that was fixed. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
11/28/20041
 My 2000 saab 9-5 has only 39,500 miles. it has lost the ability to heat the drivers side which is a safety concern while driving in the winter. the system can not generate enough heat to melt the ice on the windshield. i had the car diagnosed at the saab dealer at the beginning of december. the diagnosis was that a motor shaft in a heater box was broken. last week i found this shaft on the floor. it has extensive mechanical damage. in my opinion the only explanation is that it was defective when it was installed in the car or the design of the heating system was not done properly. *ak