Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
06-06-04-03502/01/2008060604035A10024266Use of e85 fuels in vehicles not certified by gm as being flexfuel compatible / aftermarket conversion of vehicles to operate on e85 fuels. 2008 & prior gm passenger cars and trucks not flexfuel (e85) compatible (including saturn), hum03/31/2008
05008907809/01/2006050089078A10020762Fuel system treatment plus, fuel sending unit corrosion and fuel system deposits. 2007 and prior gm passenger cars and trucks including saturns. *kb01/08/2007
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
03060403004/01/2009030604030G10021799Various driveability functions due to clogged fuel injectors, mil/ses dtc's p0171, p0172, p0174, p0300, p1174, p1175. *kb updated 08-15-07. *kb updated 8/4/09. *pe06/21/2007
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
320810/13/20063208C100106074wd inoperative and or erratic fuel gauge and or diagnostic trouble code's. *eh12/02/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, OTHER
PE11014GENERAL MOTORS LLC04/25/201109/23/2011Fuel level gauge system failure
 The office of defects investigations (odi) analyzed complaint data provided by general motors (gm) as well as complaints submitted to odi from consumers.in total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.general motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.most of the complaints indicated an empty fuel gauge reading after filling the tank.less than 10 percent of theodi complaints involved an engine stall incident.during this investigation, gm developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.the bulletin was sent to dealers on august 10, 2011 and the owner letter mailing began on august 15, 2011.see the investigative file for copies of gm's bulletin and owner letter.this preliminary evaluation is closed.
DP10001GENERAL MOTORS LLC01/07/201005/23/2011Fuel Level Gauge System Failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
PE11014GENERAL MOTORS LLC04/25/2011Fuel level gauge system failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
PE11014GENERAL MOTORS CORP.04/25/2011Fuel level gauge system failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
PE11014GENERAL MOTORS LLC04/25/201109/23/2011Fuel level gauge system failure
 The office of defects investigations (odi) analyzed complaint data provided by general motors (gm) as well as complaints submitted to odi from consumers.in total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.general motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.most of the complaints indicated an empty fuel gauge reading after filling the tank.less than 10 percent of theodi complaints involved an engine stall incident.during this investigation, gm developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.the bulletin was sent to dealers on august 10, 2011 and the owner letter mailing began on august 15, 2011.see the investigative file for copies of gm's bulletin and owner letter.this preliminary evaluation is closed.
DP10001GENERAL MOTORS LLC01/07/201005/23/2011Fuel Level Gauge System Failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
PE11014GENERAL MOTORS LLC04/25/2011Fuel level gauge system failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
PE11014GENERAL MOTORS CORP.04/25/2011Fuel level gauge system failure
 The office of defects investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 chevrolet trailblazer, gmc envoy, buick rainier, and saab 9-7x vehicles.of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. one complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.a preliminary evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
12/20/201166850
 Upon starting engine, fuel gauge registered empty, alert sounded and low fuel light illuminated. drove to gas station and only put 1 gallon of gas before it was full. gauge remained on empty but now fluctuates the fuel level randomly.
11/16/201192000
 I was driving down the road then i noticed my fuel gauge went up to full then went down to empty and stayed there. i decided to stop and get gas and filled up my tank, once i started the car again the fuel gauge still read empty. as i was driving home the gauge slowly started to move to full but later went back to empty once i arrived home. the past 2 weeks after the first incident the gauge has been staying on empty even with a full tank. im afraid of running out of fuel while driving out in the country or on the highway and getting into an accident. i have a family and fear for our safety when we are out driving and not sure how much fuel is in our vehicle.
05/16/2011
 The fuel pump is faulty. i was told from my saab mechanic that he had seen 3 other models just as mine, within a couple of weeks, with the same problem. he told me that there is currently not a re-call on the part. i can not tell how much gas is in my vehicle, and need to make sure i gas up ever 300 miles. i was told this problem will keep re-occurring so i have not bothered to have it fixed, as i can't just throw money away. i feel that a re-call should happen.
09/20/2011
 My fuel gauge reading has been going back and forth from empty to full. i have put a full tank of gas in it and it reads empty. this began a few weeks ago and has not stopped. it has caused my engine light to come on as well. i went to have it tested at a shop and they said it was the fuel sender. i have researched and found a number of complaints about this. i ask how will i be compensated for this inconvience?
09/17/201045000
 2006 - saab 97x - in september, 2010 fuel gauge indicated low level fuel and computer showed 60 miles to empty. on the way to the gas station car just shut down. called for service and had fuel put in the car. still did not start. finally, was pushed off the road by local police. car would not start again and had to be towed to saab dealer. saab dealer claims i ran out of gas. now have issues with fuel gauge when filling up. after refueling, needle on gauge goes to empty and 'check engine light' and 'low level fuel light' comes on. after driving for a while, fuel needle will go back and forth from empty to full. it will eventually settle down and 'low level fuel light' and 'check engine light' turn off. not sure if fuel level is accurate. i have to keep resetting trip odometer to estimate where mu fuel level is. i've called the saab dealer asking about any recalls on this. they said no but bring it in for them to look at. i understand it's a minimum $800. fix ? please help !
07/25/201182000
 Defective fuel gauge on 2006 saab 9-7x (basically same as gmc envoy) resulted in car stalling while fuel gauge still showed gas was above the reserve limit.
04/25/201154000
 Tl- the contact owns a 2006 saab 9-7x. after refueling the vehicle, the contact noticed that the fuel warning light was illuminated on the instrument panel. the fuel gauge would fluctuate, causing inaccurate readings of fuel levels. the contact was unable to determine how much fuel was in the vehicle and as a result, the vehicle stalled and had to be towed. the vehicle was not repaired. there was an investigation under nhtsa action number: pe11014 (fuel system, other fuel system, other:storage:fuel gauge system) that may be related to the failure. the vin was not available. the approximate failure mileage was 54,000. kmj
04/25/201154000
 Tl- the contact owns a 2006 saab 9-7x. after fueling the vehicle the contact noticed the fuel warning light illuminated on the instrument panel. the fuel gauge reading would fluctuate. the contact would estimate the amount of fuel in the vehicle. the vehicle ran out of fuel and had to be towed. the vehicle was not repaired. there was an investigation under nhtsa action number: pe11014 (fuel system, other fuel system, other:storage:fuel gauge system) that may be related to the failure. the vin was not available. the approximate failure mileage was 54,000. ds
02/01/201155000
 2006 saab 9-7x: when fuel tank is filled with gas, the fuel gauge in the intrument panel reads empty and the check engine light illuminates. will be uncertain as to how much fuel is in the tank. after approximately 100 miles, the gauge will swing between full and empty and may begin to function normally. however, there is no clear indication of the amount of fuel in the tank. the local saab dealership indicated the cause is a faulty fuel level sensor and is common with this year/model vehicle. only recourse is to utilize the odometer and refill every 250 miles travelled.
05/01/201190000
 Tl - the contact owns a 2006 saab 97x. the contact stated that the vehicle fuel gauge was malfunctioning. he mentioned that gas level was showing empty after filling it up. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 92,000. pm
02/01/201155000
 2006 saab 9-7x: when fuel tank is filled with gas, the fuel gauge in the intrument panel reads empty and the check engine light illuminates. will be uncertain as to how much fuel is in the tank. after approximately 100 miles, the gauge will swing between full and empty and may begin to function normally. however, there is no clear indication of the amount of fuel in the tank. the local saab dealership indicated the cause is a faulty fuel level sensor and is common with this year/model vehicle. only recourse is to utilize the odometer and refill every 250 miles travelled.
05/01/201190000
 Tl - the contact owns a 2006 saab 97x. the contact stated that the vehicle fuel gauge was malfunctioning. he mentioned that gas level was showing empty after filling it up. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 92,000. pm
02/01/201155000
 2006 saab 9-7x: when fuel tank is filled with gas, the fuel gauge in the intrument panel reads empty and the check engine light illuminates. will be uncertain as to how much fuel is in the tank. after approximately 100 miles, the gauge will swing between full and empty and may begin to function normally. however, there is no clear indication of the amount of fuel in the tank. the local saab dealership indicated the cause is a faulty fuel level sensor and is common with this year/model vehicle. only recourse is to utilize the odometer and refill every 250 miles travelled.
05/01/201190000
 Tl - the contact owns a 2006 saab 97x. the contact stated that the vehicle fuel gauge was malfunctioning. he mentioned that gas level was showing empty after filling it up. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 92,000. pm
05/27/201164100
 Tl*the contact owns a 2006 saab 9-7. the contact stated the fuel gauge displayed when the vehicle was full; yet, the fuel gauge displayed empty. upon the manufacturers advice, the contact scheduled an appointment with the dealer for diagnostic testing. the contact stated the vehicle could shut off due to low fuel without any warning and possibly cause a crash because of the failure. the failure mileage was 64,100.
05/27/201164100
 Tl. the contact owns a 2006 saab 97. the contact stated the fuel gauge has malfunction. the contact stated when the vehicle is full of fuel the gauge reads empty. the contact called the manufacturer and the manufacturer stated to take the vehicle to a dealer for a diagnostic. the contact has made a appointment with the dealer for the diagnostic test. the contact stated the vehicle could run out of fuel without any warning and could cause a crash. the failure mileage was 64,100. jo
05/25/201165125
 After filling the fuel tank the gauge is still reading empty. while driving the gauge jumped up to full then dropped back to empty
05/10/201177000
 Heard a noise from the rear of my 2006 saab 9-7x suv at one point. shortly thereafter, the fuel gauge began acting erractically causing engine light to sporadically come on and go off. due to inaccurate readings, i have run out of fuel twice even though the information center still shows i have adequate levels of fuel in the vehicle. appears to also be impacting the consistency of acceleration and maintaining speed associated with the throttle body. gas mileage has dropped as well. supposedly the repair cost is more than $350. based on a search of similar vehicles (chassis and vintage) on the internet and newspaper reports, this appears to be a somewhat common problem, possibly connected to the use of fuel containing ethanol. similar vehicles include the gmc envoy, chevy trailblazer and buick ranier. i can send you related information from the internet if necessary.
04/15/201160000
 I have a 2006 saab 97-x. over the past two years i have had problems with my fuel guage. i have run out of gas several times and now have to monitor my fuel through my consumption reading to know how much i have. i have almost stalled several times on the freeway. i am now seeing that i am not the only person with this problem and i am lucky i am observant enough as a driver to not have been injured in a crash. the local saab dealer wanted over $600 to drop my fuel tank and investigate the problem. this is ridiculous and gm should be responsible and accountable for this problem!!!
05/02/201161000
 Saab 97x suv... fuel gauge giving false readings. my mechanic told me it is a rampant problem with gm units of similar vintage. my gas gauge started giving me occasional false readings a few thousand miles ago. they become more and more frequent. currently, the gas gauge only reads empty. while i can figure out how many miles i can travel before the need to fill up, i fear my wife may not be able to keep track as easily. i'm just afraid that the car will be rear-ended if it stalls out from a false reading, and the gas tank actually is empty.
10/24/201078000
 Fuel gauge reads full or empty, swings between empty or full at times, faulty and caused us to run out of fuel on the freeway in severe weather even though it was not reading empty in oct 24th of 2010. gauge or fuel sending unit has become completely useless and needs replacement. 2006 saab 9-7x arc
07/01/201062000
 Fuel gage inconsistant. with full tank of fuel, gage shows empty. after using approx three gallons of fuel, gage will work, after using approx six more gallons of fuel, gage shows empty. does not work again until tahk is full and approx three gallons of fuel is used again, than stop's working after approx six gallons of fuel is used.
04/15/201160000
 I have a 2006 saab 97-x. over the past two years i have had problems with my fuel guage. i have run out of gas several times and now have to monitor my fuel through my consumption reading to know how much i have. i have almost stalled several times on the freeway. i am now seeing that i am not the only person with this problem and i am lucky i am observant enough as a driver to not have been injured in a crash. the local saab dealer wanted over $600 to drop my fuel tank and investigate the problem. this is ridiculous and gm should be responsible and accountable for this problem!!!
05/02/201161000
 Saab 97x suv... fuel gauge giving false readings. my mechanic told me it is a rampant problem with gm units of similar vintage. my gas gauge started giving me occasional false readings a few thousand miles ago. they become more and more frequent. currently, the gas gauge only reads empty. while i can figure out how many miles i can travel before the need to fill up, i fear my wife may not be able to keep track as easily. i'm just afraid that the car will be rear-ended if it stalls out from a false reading, and the gas tank actually is empty.
10/24/201078000
 Fuel gauge reads full or empty, swings between empty or full at times, faulty and caused us to run out of fuel on the freeway in severe weather even though it was not reading empty in oct 24th of 2010. gauge or fuel sending unit has become completely useless and needs replacement. 2006 saab 9-7x arc
07/01/201062000
 Fuel gage inconsistant. with full tank of fuel, gage shows empty. after using approx three gallons of fuel, gage will work, after using approx six more gallons of fuel, gage shows empty. does not work again until tahk is full and approx three gallons of fuel is used again, than stop's working after approx six gallons of fuel is used.
04/15/201160000
 I have a 2006 saab 97-x. over the past two years i have had problems with my fuel guage. i have run out of gas several times and now have to monitor my fuel through my consumption reading to know how much i have. i have almost stalled several times on the freeway. i am now seeing that i am not the only person with this problem and i am lucky i am observant enough as a driver to not have been injured in a crash. the local saab dealer wanted over $600 to drop my fuel tank and investigate the problem. this is ridiculous and gm should be responsible and accountable for this problem!!!
05/02/201161000
 Saab 97x suv... fuel gauge giving false readings. my mechanic told me it is a rampant problem with gm units of similar vintage. my gas gauge started giving me occasional false readings a few thousand miles ago. they become more and more frequent. currently, the gas gauge only reads empty. while i can figure out how many miles i can travel before the need to fill up, i fear my wife may not be able to keep track as easily. i'm just afraid that the car will be rear-ended if it stalls out from a false reading, and the gas tank actually is empty.
10/24/201078000
 Fuel gauge reads full or empty, swings between empty or full at times, faulty and caused us to run out of fuel on the freeway in severe weather even though it was not reading empty in oct 24th of 2010. gauge or fuel sending unit has become completely useless and needs replacement. 2006 saab 9-7x arc
07/01/201062000
 Fuel gage inconsistant. with full tank of fuel, gage shows empty. after using approx three gallons of fuel, gage will work, after using approx six more gallons of fuel, gage shows empty. does not work again until tahk is full and approx three gallons of fuel is used again, than stop's working after approx six gallons of fuel is used.
04/15/201160000
 I have a 2006 saab 97-x. over the past two years i have had problems with my fuel guage. i have run out of gas several times and now have to monitor my fuel through my consumption reading to know how much i have. i have almost stalled several times on the freeway. i am now seeing that i am not the only person with this problem and i am lucky i am observant enough as a driver to not have been injured in a crash. the local saab dealer wanted over $600 to drop my fuel tank and investigate the problem. this is ridiculous and gm should be responsible and accountable for this problem!!!
05/02/201161000
 Saab 97x suv... fuel gauge giving false readings. my mechanic told me it is a rampant problem with gm units of similar vintage. my gas gauge started giving me occasional false readings a few thousand miles ago. they become more and more frequent. currently, the gas gauge only reads empty. while i can figure out how many miles i can travel before the need to fill up, i fear my wife may not be able to keep track as easily. i'm just afraid that the car will be rear-ended if it stalls out from a false reading, and the gas tank actually is empty.
10/24/201078000
 Fuel gauge reads full or empty, swings between empty or full at times, faulty and caused us to run out of fuel on the freeway in severe weather even though it was not reading empty in oct 24th of 2010. gauge or fuel sending unit has become completely useless and needs replacement. 2006 saab 9-7x arc
07/01/201062000
 Fuel gage inconsistant. with full tank of fuel, gage shows empty. after using approx three gallons of fuel, gage will work, after using approx six more gallons of fuel, gage shows empty. does not work again until tahk is full and approx three gallons of fuel is used again, than stop's working after approx six gallons of fuel is used.
05/02/201161000
 Saab 97x suv... fuel gauge giving false readings. my mechanic told me it is a rampant problem with gm units of similar vintage. my gas gauge started giving me occasional false readings a few thousand miles ago. they become more and more frequent. currently, the gas gauge only reads empty. while i can figure out how many miles i can travel before the need to fill up, i fear my wife may not be able to keep track as easily. i'm just afraid that the car will be rear-ended if it stalls out from a false reading, and the gas tank actually is empty.
10/24/201078000
 Fuel gauge reads full or empty, swings between empty or full at times, faulty and caused us to run out of fuel on the freeway in severe weather even though it was not reading empty in oct 24th of 2010. gauge or fuel sending unit has become completely useless and needs replacement. 2006 saab 9-7x arc
07/01/201062000
 Fuel gage inconsistant. with full tank of fuel, gage shows empty. after using approx three gallons of fuel, gage will work, after using approx six more gallons of fuel, gage shows empty. does not work again until tahk is full and approx three gallons of fuel is used again, than stop's working after approx six gallons of fuel is used.
06/13/2009600001
 At 60000 miles fuel sensor broke. it first fluctuated between e and f, now is always on e. well documented problem with saab 9-7x models. fuel sensor is located on the fuel pump. this is an extensive fix only to hope it does not break again. we have been calculating our fuel usage with mileage. *tr
02/25/2009505001
 2006 saab 9-7x. fuel level sensor failure causing tank to read full when empty, empty when fuel and fluctuates in between full and empty. this vehicle is the same platform as a chevrolet trailblazer, gmc envoy, buick rainier. sensor failed at 50,500 miles which is 500 miles out of warranty. this problem is widely reported and documented. *tr
FUEL SYSTEM, OTHER
05/04/201142000
 Fuel gauge in 2006 saab 9 7 x stopped working and reads empty upon startup and with fuel in tank.
11/30/200965000
 I have a 2006 saab 9-7x with 92,000+ miles. the fuel gauge had failed at about 65,000 miles and i have yet to fix it because the dealership said that it would cost anywhere from $850 to $1,000 depending on how long it takes to be done. i think this is ridiculous that this is not a recall because i no many many people with the same issue. it is not fair for a defect in quality of a near $45,000 vehicle to be laid on a costumer. signs of this problem were that the gauge would intermittently read false then regulate to normal. i was told it was not anything to be concerned about by my gm dealer and saab. then one day it would not read at all, and i did not know how much gas i had, stalled getting off an offramp in front of an intersection dangerously stuck, and having to pay a tow bill, then have a mechanic look at it and tell me that it is the cheap fuel level sending unit that gm cheaply makes and he sees this problem over and over again on many gmt360 platforms. this problem caused me to be in a dangerous or even life threatening situation and i should not have to pay for this to be fixed if im not the only one out there with this problem!!! please do something about this before i have to spend $1000 on repairs and hundreds of dollars on a rental car so i can continue with my career!
01/07/201168500
 2006 saab 9-7x--fuel gauge sensor fluctuates between empty and full and now registers constantly at empty. using trip odometer to monitor gas mileage.. failure occured at @ 68,500 miles