Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232007 | 03/01/2008 | 060232007C | 10020816 | Clunk, knock or rattle noise from front of vehicle while driving or turning over bumps at low speeds. *kb (diagnose noise - lubricate inner and outer steering shaft, reposition i-shaft, add foam to radiator surge tank mounting bracket | 01/23/2007 |
| STEERING - COLUMN | |||||
| SB-09-02-35-006 | 08/01/2009 | 10032292 | Chevrolet/pontiac/saturn: steering column tilt wheel release lever inoperative/broken (replace tilt wheel release lever kit and/or release lever retainer (tilt teeth)). *pe | 03/01/2010 | |
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||||
| 4550 | 10022424 | Power steering fluid leak from inlet hose to reservoir. *kb | 08/13/2007 | ||
| 06147 | 10/01/2006 | 10020665 | Product enhancement for inventory vehicles only - power steering hose contact. *kb | 12/08/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/08/2012 | 80145 | 1 | |
| Came home and attempted to park in driveway. upon attempting to park car would not shift all the way into park initially. i attempted to put the car into park. after several attempts car seemed to be in park. at this point i exited the vehicle. upon returning to my drive way i found the car had drifted into my garage causing damage to my bumper and my right passenger side. car will not start unless its in neutral. gear shift will move to park but the car is not in park. similar complaints on nhtsa. spoke with gm and they're not taking any action until a recall is issued. so i have to pay for damages not caused by driving but by gm defect as well as pay gm to have car fixed since the car still will not stay in park causing a driving hazard. *tr | |||
| 12/08/2012 | 80145 | ||
| Came home and attempted to park in driveway. upon attempting to park car would not shift all the way into park initially. i attempted to put the car into park. after several attempts car seemed to be in park. at this point i exited the vehicle. upon returning to my drive way i found the car had drifted into my garage causing damage to my bumber and my right passenger side. car will not start unless its in nuetral. gear shift will move to park but the car is not in park. simialr complaints on nhtsa. spoke with gm and they're not taking any action until a recall is issued. so i have to pay for damages not caused by driving but by gm defect as well as pay gm to have car fixed since the car still will not stay in park causing a driving hazard. | |||
| 06/25/2012 | 58498 | ||
| Tl-the contact owns a 2007 saturn aura. the contact stated that after parking his vehicle all of the power steering fluid leaked out. the vehicle was taken to the dealer, who diagnosed that the power steering pump malfunctioned. as a result, the pump and hoses needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileages were 58,498. sm. | |||
| 06/25/2012 | 58498 | ||
| Tl - the contact owns a 2007 saturn aura. the contact stated that after parking his vehicle all of the power steering fluid leak out. the contact was taken to the dealer who diagnosed that the power steering pump malfunctioned as a result the pump and hoses needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileage was 58,498. pm | |||
| 06/10/2008 | 17537 | ||
| Both in 2008 and 2010 was forced to have repairs made to steering to replace power steering gears due to groaning/grinding when turning. the car again has the same problem. concerned about steering failure. | |||
| 06/01/2011 | 46093 | ||
| On approximately 06/01/2011 i noticed a small leak under the front end of the vehicle. about 6 days later the car started making a loud whining noise when accelerating and when turning in either direction. i checked the power steering fluid level and found the reservoir almost empty. i filled the reservoir with power steering fluid and made an appointment to have the vehicle inspected by ted & earls service center inc. in plymouth michigan. ted & earl | |||
| 05/01/2009 | 32000 | ||
| I purchased this saturn with 32k on it, two days after having the vehicle it started overheating and the air conditioner went out. i contacted the dealership because it was still under factory warranty. it took them a week to fix the vehicle because they had to completely rewire a few things. one month after that happened, i noticed when i turned i felt a popping in the floor board on the driver side. i again contacted the dealer and they had me bring the vehicle in and stated something was loose in the axel shaft and they | |||
| 10/16/2010 | 16192 | ||
| Tl-the contact owns a 2007 saturn aura. when pressing on the brake, the radio turned off, the red battery light flashed and the engine made a cranking noise. she also noticed while driving that the powering steering went out. she only experiences these problems after braking.the vehicle was taken to the dealer but was not diagnosed. the current mileage was 16,291. the failure mileage was 16,192. bw | |||
| 09/01/2010 | 38000 | ||
| Tl- the contact owns a 2007 saturn aura. the contact stated the steering was very hard to handle while attempting to turn left or right the steering has to handle with force to maintain the turn without causing a crash. the contact wife drives the vehicle. the manufacturer advised the vehicle vin wasn't included in the recall therefore they will not assist, but he should take the vehicle to the dealer to be diagnosed. the failure mileage was 38,000 and the current mileage was 47,446. li | |||
| 08/05/2007 | 62566 | ||
| Driving vehicle and turning causes a clunk in the steering system. had dealer look at it, and stated it is the intermediate steering shaft. happens at most speeds when turning. after some research online, it appears to be a very common problem | |||
| 11/11/2009 | 26284 | 1 | |
| While driving in town or on the highway the road was not level and was sloping down to the right and with the hydraulic steering you do not have a hard grip on the steering wheel and you are not expecting it, the car will go to the right or left depending on the slop of the road. if you are driving on the highway and the highway makes a long graded curve, depending whether it is a right of left curve, the car wants to catapult you to the opposite direction that you are turning. i am now on my 3rd. rack and pinion steering that was changed by the dealership and hydraulic fluid has been added another 2 or 3 times. the old part is not available. the failure has happened several times and i have been pulled to the right off the road and bent several rims, which i had to replace. and saturn says nothing is wrong with the car. i went to lemon law at the bbb, but when i walked in the door i knew i was wasting my time, when the arbitrator was driving a corvette and the people working for bbb were driving saturn vue's. even the window sticker does not mention anything about power steering or the sales brochure. this has been going on since april 30, 2008. *tr | |||
| 03/18/2003 | 1 | ||
| Since buying my saturn aura in march 2007 my life has been a complete headache. i first had to take my car into the shop with only 2300 miles on it for rack and pinion to be replaced. since then it has been in the shop no less than every 6 months. i have had to replace the brakes and rotors two times, motor mount, passenger air bag, sunroof drain, water pump, coolant crossover pipe, water reservoir, steering shaft and more. now my rack and pinion is bad again and they will not fix it. also there is a major rattle in front of car and squeal coming from front drivers side tire. they tell me that there is nothing wrong and cannot duplicate. just recently i have started to notice that my car steering is funny and also that it cuts out or accelerates on it's own. i am planning on getting it back in again to the shop soon. i do not feel safe driving this car. i have three small children and want something done to stop all the problems. *tr | |||
| 01/13/2010 | 20000 | 1 | |
| I have a 2007 saturn aura xr, great car, but when you hit bumps, or cross lanes where there is uneven pavement the steering over reacts regardless of how hard you hold the wheel. this causes the car to move in the direction that the uneven pavement throws it toward, so you have to over compensate quickly before you hit another car next to you or a guard rail. it often feels like the power steering is not responsive enough by the second as it's needed. now i have driven a chevy malibu 08, which is the same platform/car to test the steering, and the steering felt solid and held too in the same route. so i think you need to look into gm's power steering that they have put into the saturn aura, as it is way too over reactive, and creates violent understeer. *tr | |||
| 03/01/2008 | 4000 | 1 | |
| I purchased a 2007 saturn aura xr new from saturn of thornton rd. in march 2008. beginning at purchase i have had to have the brakes replaced, 2 window motors redone, steering parts ordered and put on door handles replaced, and i am currently waiting for more steering parts and door handles to be ordered. i make monthly trips to this dealership to have something repaired...please help me. *tr | |||
| 04/25/2008 | 19901 | ||
| Tl*the contact owns a 2007 saturn aura. while driving at any rate of speed, the contact heard clicking noises. in addition, the steering wheel drastically vibrated while making a left or right turn. the vehicle was taken to the dealer approximately six times and they stated that the stabilizer bar failed. the dealer further stated that the vibration in the steering was normal and could not be repaired. the contact took the vehicle back to the dealer on may 29, 2008 and they stated that something was wrong with the steering. the steering will be repaired on june 9, 2008. the current mileage was 21,426 and failure mileage was 19,901. | |||
| 08/13/2007 | 14000 | 3 | 11/29/2006 |
| At 13,000 miles i took the car back to the dealership in binghampton on 8/14/07 where i purchased the car and explained to them that the car doesn't handle right, that it wanders all over the road and that the steering makes noise. it feels like something is loose in the front of the car. they said they test drove it and heard nothing. no action was taken. i called them back with a tire problem (the side wall had a huge bulge in it) i thought this was why the car didn't handle good. the binghampton store didn't have a tire. i took the car to saturn of wyoming to have the defected tire replaced. i asked to check the steering. they found something wrong and replaced the steering knuckle joint. then there was another problem with handling and a humming noise. they found and replaced the right front wheel bearing. again the car handling got bad and it is currently in the shop being checked. i called saturn and explained to them that the car car was unsafe to drive. it goes where ever it wants, you have to constantly steer the car to keep it straight. they didn't seem to care because i asked them to tow it and they told me it was my responsibility to do anything like that. *tr | |||
| STEERING - COLUMN | |||
| 06/01/2008 | 20000 | ||
| Tl*the contact owns a 2007 saturn aura. she purchased the vehicle brand new in may of 2007. the following year she heard a noise under the hood. she took the vehicle to the dealer several times regarding the noise and the dealer lubricated the steering column several times; however, the failure was not corrected. she took the vehicle back to the dealer who stated that they needed to replace the steering column. the failure mileage was 20,000 and the current mileage was 85,000. the dealer will replace the power steering column. | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 12/17/2007 | 14300 | 1 | 12/03/2007 |
| I noticed that the steering wasn't normal and felt like i didn't have control of the vehicle. i made numerous stops alongside the road to check tires and eventually my steering wheel was crooked even though i was going straight. the steering felt like it gave out or slipped during certain turns and going straight. i brought car into dealership and they informed me that the bolts on the ball joints needed repair. unsure if they fell out or what but vehicle is currently being repaired. *tr | |||
| 08/13/2007 | 14000 | 3 | 11/29/2006 |
| At 13,000 miles i took the car back to the dealership in binghampton on 8/14/07 where i purchased the car and explained to them that the car doesn't handle right, that it wanders all over the road and that the steering makes noise. it feels like something is loose in the front of the car. they said they test drove it and heard nothing. no action was taken. i called them back with a tire problem (the side wall had a huge bulge in it) i thought this was why the car didn't handle good. the binghampton store didn't have a tire. i took the car to saturn of wyoming to have the defected tire replaced. i asked to check the steering. they found something wrong and replaced the steering knuckle joint. then there was another problem with handling and a humming noise. they found and replaced the right front wheel bearing. again the car handling got bad and it is currently in the shop being checked. i called saturn and explained to them that the car car was unsafe to drive. it goes where ever it wants, you have to constantly steer the car to keep it straight. they didn't seem to care because i asked them to tow it and they told me it was my responsibility to do anything like that. *tr | |||