Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
07/19/2012540001
 Bad vibration in car at all speeds from 20 to 60 been checked and dealer can't find what it is and local tire shop cant either still there after new shocks and struts and new rims and tires twice new wheel bearings and other suspension work does not help. *tr
05/24/20085001
 Under heavy acceleration vehicle becomes unstable when passing (over crown of road) or upon encountering parallel or diagonal joint in road surface. *tr
SUSPENSION - FRONT
12/03/200741671
 Random but persistent noise coming from front suspension on uneven surfaces and over bumps. the dealer has replaced the steering intermediate shaft and left front strut mount assembly and have made several adjustments but the noise is still very apparent. they have had 7 opportunities to correct this issue but are now saying that they do not hear the same noise that they have attempted to repair several times prior. since the cause of the noise has not been pin-pointed i do not know the potential consequences of this issue. *tr
SUSPENSION - FRONT - STABILIZER BAR
04/25/200819901
 Tl*the contact owns a 2007 saturn aura. while driving at any rate of speed, the contact heard clicking noises. in addition, the steering wheel drastically vibrated while making a left or right turn. the vehicle was taken to the dealer approximately six times and they stated that the stabilizer bar failed. the dealer further stated that the vibration in the steering was normal and could not be repaired. the contact took the vehicle back to the dealer on may 29, 2008 and they stated that something was wrong with the steering. the steering will be repaired on june 9, 2008. the current mileage was 21,426 and failure mileage was 19,901.
SUSPENSION - FRONT - WHEEL BEARING
08/13/200714000311/29/2006
 At 13,000 miles i took the car back to the dealership in binghampton on 8/14/07 where i purchased the car and explained to them that the car doesn't handle right, that it wanders all over the road and that the steering makes noise. it feels like something is loose in the front of the car. they said they test drove it and heard nothing. no action was taken. i called them back with a tire problem (the side wall had a huge bulge in it) i thought this was why the car didn't handle good. the binghampton store didn't have a tire. i took the car to saturn of wyoming to have the defected tire replaced. i asked to check the steering. they found something wrong and replaced the steering knuckle joint. then there was another problem with handling and a humming noise. they found and replaced the right front wheel bearing. again the car handling got bad and it is currently in the shop being checked. i called saturn and explained to them that the car car was unsafe to drive. it goes where ever it wants, you have to constantly steer the car to keep it straight. they didn't seem to care because i asked them to tow it and they told me it was my responsibility to do anything like that. *tr