Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Ready | 05/09/2011 | |
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Gm: the front and rear floor carpet may be wet due to a plugged hvac drain. *rm | 05/09/2011 | |
| STRUCTURE - BODY | |||||
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Ready | 05/09/2011 | |
| SB-09-01-37-002D | 10/01/2010 | 10037144 | Gm: the front and rear floor carpet may be wet due to a plugged hvac drain. *rm | 05/09/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| PIC-5169 | 05/01/2009 | 10030749 | Pontiac/chevrolet/saturn: the rear door will not open from either the inside or outside handle (door unlocked). if the outside door handle rod is mis adjusted when the door is locked then closed, the locking mechanism internal to the latc | 11/24/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 12/01/2010 | 80000 | ||
| Clunking noise and feel from the steering wheel coloum area when turning my steering wheel at low speeds or a stop. i do not have the car with me but there are 3 models, my model is the six cylinder 3.5 engine | |||
| STRUCTURE - BODY | |||
| 04/13/2010 | 39093 | ||
| Rear door lock unlock mechanism malfunction. locks but won't unlock. also, when backing up and turning wheel to extreme right, front end moans. one mechanic thought it might be engine mounts. brought in service under warranty, and they lubricated the steering box. problem reocurred aafter warranty expired. | |||
| 11/09/2009 | 32482 | ||
| The first incident occurred while under warranty nov 9th 2009 when the door lock became unresponsive. they replaced free of charge. today the remaining 3 do not work. when i start the car and drive off, it is my belief based on normal operation of these locks, that my doors are locked and passengers are safe. the reality is just the opposite. not only does it become a safety issue as described, but it also becomes an issue when you park your car, lock your doors with the remote, and walk away with confidence that your car is locked when in fact it is not due to the faulty cheap product used in this car, and others manufactured by gm. when i went online to research, i was surprised by the number of people on various blog sites complaining of the same issue. i contacted gm and the best they offered was to replace all 4 locks for half price. that is $500 instead of $1000. while i appreciate their offer,i know for a fact a replacement actuator costs between $5 and $10, and it's not entirely about the money. it's a matter of right and wrong, safe and not safe. this issue in my mind is more about the safety of people thinking they are safely locked in their car by a system that is designed to do exactly that. this is not optional equipment either. these locks are standard equipment that i expect to work and keep me and my family safe much in the same way i expect my brakes to stop the car. i would like to see this became a recall on this and other vehicles like it. thank you for your time. | |||
| 02/04/2012 | 48500 | ||
| 1st incident (2/4)- vehicle was placed in park. driver's side door would not open. door unlocked as it should but door remained shut. had to exit vehicle out of passenger door. tried opening door from outside, remained shut. left vehicle for 20 minutes, returned and tried opening again would not open with remote. a few hours later, door opened like nothing happened. 2nd incident (2/17)- same as before. turned on and off car again still could not open door. exited out of passenger door. came back to car after 2 hours and door would not open. arrived home 20 mins later, it opened. tried closing door and it would not close. after 4 tries, it finally shut and was able to lock car. since then i hear air coming in the car while driving but have checked the windows and they were all up. also noticed static in radio while driving. it would stop and start again really quickly. a lot of static when playing mp3. 3rd incident (2/19)- same occurance as before. driver side door would not open; started working again after a few hours. door would not lock until after a few tries. continued static in radio even after door issue. 4th & 5th incident (3/4 & 3/5) - same occurance. driver side door would not work all day. 6th incident (3/5) - door would not open this morning. 30 mins later it opened. 5 hours later after taking it to firestone to check out problem, door would not open. (locked technician inside the car). technician referred me to gm dealership for further diagnostics. he suggested it might be an electrical issue. this is really frustrating. dropping vehicle off tonight to be seen on 3/6. | |||
| 03/07/2011 | 62000 | ||
| I dropped my son off at school today. when i arrived, i did not put the car in park. he exited the car, closed the door, and i drove away. about 100 yards later, i made a left turn, and the passenger door flew open. had some one been in that seat, they could have fallen out easily. i tried to close the door, but it would not latch. i put the car in park and tried again. it still did not latch. i locked and unlocked the door using the power lock switch, and that only worked after two or three times. later on my way home, i stopped at the store. turned the car off, got out and shut the door. again, it did not latch, and went through the same procedure. then a repeat situation when returning home. i called saturn customer service who set up an appt with my gm dealer and was told it would be between $50 and $100 to just have them look at it. really? to me, this is a serious safety issue and in my opinion should be investigated free of charge. | |||