Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/16/2008835001
 I was in a head-on collision in my 2003 saturn ion and the air bags did not deploy. the front of my car is crunched in and i have pictures of the accident. luckily, i was able to walk away from the accident unharmed, but if i hit the other car any harder i would have been seriously hurt! i called the saturn dealers here in syracuse and they did not seem very concerned at all with the idea of checking the safety devise that controls the air bags! what can be done? *tr
02/17/20051
 The air bags of the consumer's 2003 saturn ion 3 did not inflate during accident. *bf *nm
08/15/2003103/18/2003
 While trying to find a spot in a parking lot, i noticed that there was a van backing out and about to hid the car in front of me. i hit my horn to warn both drivers. when i hit the horn, the center saturn emblem went through the plastic air bag cover. the airbag module had to be relpaced. while this incadent did not cause any injuries, it conserns me that another emblem could fall into thee airbag module and create a flying object in a crash.*ak
09/15/20033600
 I purchased the car on 9/9/03, i was involved in an accident on 9/11/03 i rear ended a pickup truck. the damages to my car totaled $8400.00 and it was a dead-center hit to the front of my car bending both of the front frames and my airbags did not deploy. because there were no injuries sustained in the accident and because the accident was more then 50% my fault my lawyer has advised me that there are no legal ramifications that i need to take. what i would like to do is insure that the word is out there for consumers to be aware that this is potentially a serious problem and it should be addressed. i will be contacting the saturn dealership to insure they are aware of this problem.
12/11/2003106/03/2003
 I was in an headon collision in my 2003 saturn ion quad coupe (purchased 6/3/03) and the airbags did not deploy. i was traveling at 60mph (the highway speed limit is 65) when i hydroplanned off the highway from the center lane into the median guardrail. *ak
12/22/2003107/01/2003
 While driving the vehicle at 100 mph, the driver lost control of the vehicle and hit a concrete wall head on. the owner stated that neither the frontal nor side impact air bags deployed upon impact. the driver sustained severe injuries as a result. the owner has made contact with the dealership. *jb *nm
09/26/2003
 While driving at 30 mph vehicle was involved in a head on collision. upon impact, air bags did not deploy. *ak
AIR BAGS - FRONTAL
10/16/2007108/15/2007
 After crash airbags did not deploy. *tr
07/09/200519000412/09/2003
 My daughter (17 years old) had an accident four days ago. she hit a tree - head on going somewhere around 40 mph. neither air bag deployed. emergency personnel - again - were in a state of shock and awe. this is our fourth (4th) gm vehicle involved in a total loss accident where the air bags did not deploy.
11/06/2004280001
 I crashed into the side of another car head-on in my saturn in (2003). the front of my car was completely destroyed up to the windshield, yet the airbags did not activate. it was crushed so bad that the insurance co. totalled my car,yet with a wreck so bad the airbags did not activate??*ak
11/07/200424000107/07/2003
 I hit another car in its left side hard, it smashed my front end completly to the windshield, the front of my car was smashed so badly that it was totalled by the insurance co. yet no air bags was activated.*ak
03/15/200494001
 After rear ending another vehicle at 45 mph front air bags did not deploy. consumer sustained minor injuries. dealership was notified, but did not resolve the problem. *ak
11/19/2003108/05/2003
 I was the driver of a 2003 saturn ion 2 involved in a front end collision with a parked vehicle, and the airbags did not deploy. we did have seat belts on. the approximate speed was 30-35 mph. none of the injuries to the occupants were serious. *la
07/02/2003300106/27/2003
 The vehicle was involved in a collision and the airbags did not deploy. the vehicle was totaled. dealer notified. *ak *ts *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
05/01/200660000106/01/2003
 Dt*: the contact stated the air bag light intermittently illuminates. the vehicle has not been in an accident. the dealership was alerted and the clock spring was replaced however this did not correct the problem. the vehicle was inspected by a technician who determined the contact's daughter must have damaged the module. the contact explained the module was not damaged. the manufacturer has been alerted and agreed with the technician's analysis.
06/08/200422000103/30/2003
 I have not been in an accident but my airbag light continues to come on while i am driving. i called the dealership and they stated that if the light was on and i happen to be in an accident, my airbag would not deploy. i have taken my car to the dealership 2 times and they can never seem to find a problem. this light has been doing this for about 2 months now. i even called saturn and they have my complaint on file. *ak
AIR BAGS - SIDE/WINDOW
10/12/2004106/16/2003
 Saturn ion contained side and front air bags, and neither deployed upon impact. *bf *sc (lawyer iliana ruiz representing marcial garcia, consumer) when the consumers vehicle was struck by a vehicle that ran a stop sign, the consumer spun around 180 degrees and ended up striking a fence. *jb