Consumer Complaints


Fail datemilesoccurencesPurchase date
COMMUNICATIONS - HORN ASSEMBLY
12/13/2007202/28/2003
 Horn is very difficult to actuate, requiring hard pressing one of two specific small horn logos on the steering wheel air bag cover. these are hard to find in an emergency, and impossible to quickly find when driving at night. this has resulted in a few near misses, because the horn could not be activated quickly enough to alert another driver that they were leaving their lane. i had to swerve evasively to prevent the accident. saturn dealer in past has said that horn works normally. this is the only vehicle that my wife or i have driven in thirty years that has this problem. it appears to be a poor design, and something should be done to rectify it. the horn is useless in a suddenly developing emergency situation. date is not specific; as form would not allow submission without a date. i have not had an accident yet, but this should be rectified before someone has a serious accident. *tr
01/01/19012
 The horn assembly required excessive effort to activate. the consumer drove the vehicle to the dealer for inspection, and mechanic determined that horn was designed that way. *ak *nm
11/13/200275011/13/2002
 Saturn horn is hard to activate (almost impossible in winter climates) due to a poor horn button design. in a panic situation you have to look down and hunt for the g spot on the horn button in order to sound the horn within sufficient time to be useful in warning other motorists. i have experinced this many times in a parking lot situation, and also during interstate driving. sometimes the horn fails to sound at all. saturn corp. referred me to the dealer for repairs. dealer claims there is nothing they can do because of the inherent design with the air bag. other ions that i test drove also displayed this behavior and saturn corp. should be working on a solution to this potential safety issue.*ak
01/28/20045900103/01/2003
 The horn malfunctioned without warning. the consumer had to use excessive force in order to hear the horn. *ak
10/30/200298090110/28/2002
 Horn failed without warning. *ak *mr
11/01/2003100406/28/2003
 Operation of the vehicle horn is very difficult as the activation locations are not prominent enough to find when involved in an emergency situation. in fact i believe that the horn did not operate on one occasion when positive activation was achieved. this is a dangerous design. one that more than likely has or will result in an accident. *cb
01/06/20033002107/28/2003
 The horn did not work all the time. the design for the horn, only allowed it to be used when the consumer's fingers were directly on the horn indicator symbol. *ak the dealer suggested that the horn worked as designed. *sc
10/05/2003101
 Consumer found it difficult to depress the horns button when needed due to its location. this made it impossible to warn other motorist in a emergency situation. also, when accelerating on wet surface tires will spin but vehicle will not accelerate. *ak
500107/21/2003
 In a panic situation, the owner was unable to locate the horn button due to the size and location. this caused a distraction, due to the consumer having to take her eyes off the road and look on the steering wheel to locate the horn button.*ak the consumer noted the driver's head rest was tilted too far forward, the problem was eventually corrected. *jb *nm