Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 06/13/2011 | 100000 | ||
| Tl-the contact owns a 2001 saturn l200 equipped with brigdgestone/firestone matrix tires (n/a), tire size 195/65/r15. the contact noticed the side wall on the front passenger and driver tires exhibited ply separation. the contact stated the tires were purchased three months prior to the defect. the vehicle was taken to a tire center where both front tires were replaced with new tires. the manufacturer was not made aware of the defective tires. the approximate failure mileage was 100,000. the dot number was unavailable. js | |||
| 06/09/2006 | 4 | ||
| In october/november 2005 we purchased replacement tires from pep boys. we were told the tires purchased were proper and had a 65,000 mile warranty. first of june 2006 my daughter had a flat tire. she went to pep boys. they advised her two front tires were bald at 20,000 miles not due to her or the car but the tires sold were wrong and should never have been put on the car she has. pep boys refused to replace at no cost because they say they are now used? used, yes but wrongly sold. we were represented at the sale to be proper no mention they would never hold up. before this flat tire in april my daughter was in a car accident. it was in heavy traffic. we got the car back middle of may 2006. only a few weeks before the flat. it never occurred to us that she had wrong tires, i talked with my local firestone dealer who i used for years. he advised me that these tires are rated (v) which by the standards is not allowed to be put on this type of car because they will fail and never hold up there have been many lawsuits from accidents over this same problem. my problem is that pep boys knowing sold tires that would not hold up on my saturn, apparently there is a tire standard that even dictates this but it was not followed. i understand no one warranties v rated tires not sure how true. this practice puts end users at life safety risk as well as others driving on the road. pep boys attitude is you used them only in the content they recommended and presented them at the point of sale as being proper for my daughter | |||
| 09/02/2002 | 4 | 05/08/2001 | |
| While driving batery and engine check light appeared on dashboard. vehicle shut off and pulled out on road. dealer has been notified. *ak consumer was informed that the tires were worn prematurely, the left side brake bulb was replaced, the brakes needed to be replaced.*jb | |||
| 11/01/2000 | |||
| 4 sets of tires have been replaced by dealership due to road noise and thumping. alignment was done, but did not remedy the problem. firestone infinity p195/55r15. 1 set of tires lasts about 4000 miles.*ak | |||
| 11/02/2000 | 10/01/2000 | ||
| While driving on a clear level road the left rear tire ruptured at the sidewall for no apparent reason. i also noticed that the vehicle veered heavily to the right under acceleration. i then checked the tire pressure on all four wheels and found them to be normal prior to the tire rupturing. i then returned to the dealer with the tire and explained what had happened. i also complained to the service manager steve about the car veering heavily to the right. i then explained to him that i didn't feel safe with the tires that are on the car and requested that they be replaced with goodyear equivalents. the dealership agreed and replaced the firestone tires with goodyear integrity tires. i was then advised by the service department that they could not duplicate the problem with the vehicle veering heavily to the right under accleration and that nothing had been done to the vehicle other than replace the tires. since replacement of the tires the vehicle has performed well without the veering to the right. i noticed that the rental vehicle had the same firestone tire and found the sidewalls to be soft.this after checking that the air pressure had been normal. please investigate and advise.*ak (tiresize: 205/65r15)( dot number: tire size: 205/65r15 ) | |||
| 10/01/2000 | 08/01/2000 | ||
| Tire vibration at 70+ mph. tires replace due to square tires. new tires have the same problem. *ak (tiresize: p195/65r15)( dot number: tire size: p195/65r15 ) | |||