Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
06/24/201172200
 I am following up on a complaint which i had filed about a week ago. odi id number : 10407378. the incident started with a gasoline smell in and outside the vehicle. the repair cost me $900.00 to fix a faulty fuel pump after my mechanic had performed a smoke test and a pressure test of the gas tank. i have 72,200 miles on my 2002 saturn l200 sedan. i have been reading other complaints here and it is very sad that our american car manufacturers are not stepping forward to issue a recall on this particular problems and others. the fact that no one was injured or died from this incident and others is no excuse not to issue a recall. this is irresponsible and negligent. i also own a 2002 nissan frontier xe and the manufacturer issued a recall on a steering shaft that a rust issue and it might contribute to a failure and issued a recall. now that is being responsible and being proactive before the unfortunate happens. the last time i purchased an american car was in 1977 and the 2002 saturn. yea i don't think i'll be buying an american car any time soon again.
06/17/201172000
 We have a 2002 saturn l200 four door sedan with about 72,000 miles and noticed a strong gasoline spell coming from the driver side of the rear wheel area. there is also a slight smell inside the vehicle. the car will be dropped off in the next few days for repair. i will post more information once the problem is identified and the solution to resolve the problem. i have noticed quite a few complaints by saturn owners on this exact problem when i googled it. i'm really shocked that a recall was not issued.
11/14/2010116000
 Fuel leaking from the top of gas tank
07/01/200950000
 There is a strong fuel odor in the cabin of the vehicle and fuel dripping underneath.
09/14/201074000
 I own a 2002 saturn l200 with about 74,000 miles. my wife noticed a faint gas smell coming from the rear of the car. a visual inspection by my mechanic didn't show much. however within a few days the leak had gotten much worse so that gas could be seen leaking from the top of the tank. i hate to think what would of happened if my wife and children were in the car and the gas leaked a few more inches toward the muffler. on september 14, 2010 i had the fuel pump module (part 22710031) replaced at a cost of $655.87. i see other saturn owners have had the same dangerous problem. why has this not be recalled? last year the timing chain broke and wrecked the engine. also a common, but as of yet, not recalled problem. at least that wouldn't have set the car on fire.
06/14/201089000
 Tl- the contact owns a 2002 saturn l200 . the contact stated that there have been a fuel smell when the vehicle will be in idle. there is a leakage coming from the fuel tank . the dealer was informed about the fuel leakage and they stated that her vin was not included in the recall. the vehicle was not repaired. the failure mileage was 89000 and the current mileage was 91000.cv
09/14/201074000
 I own a 2002 saturn l200 with about 74,000 miles. my wife noticed a faint gas smell coming from the rear of the car. a visual inspection by my mechanic didn't show much. however within a few days the leak had gotten much worse so that gas could be seen leaking from the top of the tank. i hate to think what would of happened if my wife and children were in the car and the gas leaked a few more inches toward the muffler. on september 14, 2010 i had the fuel pump module (part 22710031) replaced at a cost of $655.87. i see other saturn owners have had the same dangerous problem. why has this not be recalled? last year the timing chain broke and wrecked the engine. also a common, but as of yet, not recalled problem. at least that wouldn't have set the car on fire.
06/14/201089000
 Tl- the contact owns a 2002 saturn l200 . the contact stated that there have been a fuel smell when the vehicle will be in idle. there is a leakage coming from the fuel tank . the dealer was informed about the fuel leakage and they stated that her vin was not included in the recall. the vehicle was not repaired. the failure mileage was 89000 and the current mileage was 91000.cv
09/14/201074000
 I own a 2002 saturn l200 with about 74,000 miles. my wife noticed a faint gas smell coming from the rear of the car. a visual inspection by my mechanic didn't show much. however within a few days the leak had gotten much worse so that gas could be seen leaking from the top of the tank. i hate to think what would of happened if my wife and children were in the car and the gas leaked a few more inches toward the muffler. on september 14, 2010 i had the fuel pump module (part 22710031) replaced at a cost of $655.87. i see other saturn owners have had the same dangerous problem. why has this not be recalled? last year the timing chain broke and wrecked the engine. also a common, but as of yet, not recalled problem. at least that wouldn't have set the car on fire.
06/14/201089000
 Tl- the contact owns a 2002 saturn l200 . the contact stated that there have been a fuel smell when the vehicle will be in idle. there is a leakage coming from the fuel tank . the dealer was informed about the fuel leakage and they stated that her vin was not included in the recall. the vehicle was not repaired. the failure mileage was 89000 and the current mileage was 91000.cv
09/14/201074000
 I own a 2002 saturn l200 with about 74,000 miles. my wife noticed a faint gas smell coming from the rear of the car. a visual inspection by my mechanic didn't show much. however within a few days the leak had gotten much worse so that gas could be seen leaking from the top of the tank. i hate to think what would of happened if my wife and children were in the car and the gas leaked a few more inches toward the muffler. on september 14, 2010 i had the fuel pump module (part 22710031) replaced at a cost of $655.87. i see other saturn owners have had the same dangerous problem. why has this not be recalled? last year the timing chain broke and wrecked the engine. also a common, but as of yet, not recalled problem. at least that wouldn't have set the car on fire.
06/14/201089000
 Tl- the contact owns a 2002 saturn l200 . the contact stated that there have been a fuel smell when the vehicle will be in idle. there is a leakage coming from the fuel tank . the dealer was informed about the fuel leakage and they stated that her vin was not included in the recall. the vehicle was not repaired. the failure mileage was 89000 and the current mileage was 91000.cv
05/26/201098000
 Tl- the contact owns a 2002 saturn l200. while driving at the speed of 55mph when he noticed a fuel smell. the dealer contacted and they really didn't have nothing to say. the vehicle will be taken in for diagnosis and repairs. the failure and current mileage was 98000.cv
06/15/20071
 This is my second complaint on this problem. i have a 2002 l200 series saturn. there is a strong smell of gasoline while driving and it is even stronger after parking. when i have my oil changed they tell me the gas drips down on the muffler...this is definitely a fire hazard. i know there are several other complaints on this same problem. i can only imagine how many others were repaired without first making a complaint. this has got to be a manufacturer defect. if you can recall a chevy because the latch on the glove compartment doesn't work, then this problem should be a top priority. are you going to wait until a car blows up and/or someone is killed or injured? *tr
01/21/2009919101
 2002 saturn l200 leaking gas due to faulty fuel pump. there have been several reported incidents and i can imagine the number of owners that did not complain. saturn has been aware of the problem and it continued on to the 2003 models. saturn said your organizations is the only authority to issue recalls. how many complaints does it take for a recall to be mandated, or does it take a fatality for this to occur. *tr
09/10/200852900
 Tl*the contact owns a 2002 saturn l200. soon after purchasing the vehicle, the contact began to smell gas. approximately two weeks later, while driving at various speeds, the fuel pump sprayed gasoline out of the fuel tank and onto the ground. the fitting from the pump to the fuel line has deteriorated. the current mileage was 53,000 and failure mileage was 52,900.
04/20/20081
 I was very surprised to see several other complaints on this site about the smell of gasoline in saturns. i took my car to saturn of joliet where it was purchased used in 2005. it is a 2002 l200 series. they put it on the rack and said there was a leak at the top of the fuel tank. they said it would cost anywhere between $500 and over $900 to repair depending on where the leak is and what has to be done. i am a senior citizen living on disability social security and can not afford such a high repair bill. with all the other complaints about this problem, i would certainly think it is a problem that calls for a recall. this must be a dangerous problem. *tr
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
11/15/20071
 2002 saturn l200 52,000 miles i was driving on the loop here in lubbock going about 65mph when my car suddenly lost power. my car started going very slow and then came to a complete stop. the car also lost power steering so i was lucky enough to be able to get on the shoulder of the road. i had my car towed to a local mechanic to be worked on and he thought it might be the fuel pump. well he called later and said it was the timing chain and it had broke. he was very concerned about this because he said it should have outlasted the life of the engine. not only did this break, but when it broke, it tore up my engine as well. i then did a search on google for l200 timeing chain and it seems this is a common problem. not only is this a common problem, but saturn was aware of this problem and posted a bulletin to their service centers. *tr
09/01/200775200110/13/2001
 There were no special events (accidents, unusual road conditions, etc) precipitating this problem. we have a 2002 saturn l200 with 75.5k mi.s on it. we have been increasingly smelling gasoline odor coming from this car after parking it. i got underneath the car and found that liquid gasoline is coming from on top of the gas tank and soaking the sides of the tank. when i called the dealer, the service dept seemed familiar with the problem. they said it is likely a leaking fitting on the fuel pump; requiring a new fuel pump $400+. we own an 2002 ford f-150 that had a recent recall on a cruise control device that they said could cause a fire after engine shutdown-we had that recall done although we had no problems. the gas leak we are having on our saturn seems much more volatile than the ford's problem. the odor has bad enough that we have been afraid to park the car inside our garage (near our water heater), but no recall. this seems like a very serious safety hazard that saturn is well aware of (i found multiple references to fuel pump problems on this model with the 2.2l 4-cyl eng on the internet). i'd like to know if your agency is aware of this problem and if you have considered compelling saturn to do something about repairing this leaking fitting. can you recommend what my immediate action or recourse on this matter should be at this point? *tr
06/08/200769000109/15/2005
 Tl*the contact owns a 2002 saturn l200. the contact stated that he smelled gas fumes while driving his vehicle. he pulled off the road, looked under the rear of the vehicle, and noticed fuel leaking from the fuel tank. the dealer removed the fuel tank and noticed a cracked fitting on the tank. the component had to be replaced at a cost of $576.22. the vehicle has been repaired. the speed was unknown. the current mileage was 71,000 and failure mileage was 69,000. the dealer stated the fuel pump nipple was cracked and leaking. updated 09/27/07. *jb
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
03/10/200325000210/04/2001
 I have a saturn l-series vehicle. received a letter about a defect relating to motor vehicle safety-failure of ignition control module that may cause deterioration in idle quality, reduction in overall engine power and the vehicle may be hard to start.continued operation after such failure may lead to secondary failures of the catalytic converter, oxygen sensor and exhaust resonator. failure of resonator failure may lead to an undercar fire without prior warning. the company states in the july 2003 letter, that parts availability is not sufficient to perform replacements at this time. problem: i have had the above situation take place twice since i had the car. it starts out with a rough idle especially during damp and/or cold days. the power of the vehicle is extreme. it either seems to be gasping for fuel etc. or the opposite has occurred, where the vehicle seems to have bursts of unusual power while on the highway.when the vehicle finally failed on the two occasions, it was hard to start, lost power, the fuel didn't seem to get through and the vehicle shook violently.trevose of saturn took care of the repairs at that time. i was told that there is no guarantee it won't happen again. i was told to think about extending my current extended warranty, as it won't be covered if it happens after the current warrsanty runs out. since those two times, i returned the vehicle to saturn in trevose again. i stated that the initial symtoms of lost power, rough idle in damp and/or cold weather was taking place. both times i was told that it was checked out and nothing is wrong. i do not feel comfotrtable driving this vehicle. it happened twice without warning. even though certain symptoms were present the times the failures took place, saturn did not take them seriously when mentioned to them. since those two times, i have presented the symptoms to them, and they once again take them lightly. i no longer feel safe driving this vehicle. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
05/06/20042
 Intermittently while driving the vehicle and applying the brakes to stop the vehicle vehicle surged up the 2000 rpms. also, has problem with the fuel tank. dealer had been notified. *ak
FUEL SYSTEM, OTHER
10/28/2008659801
 I was able to smell gasoline while driving. i took it to aaa auto care to have it checked. i was told there was a crack on the top of the fuel tank. as it was being replaced, the fuel pump needed to be removed. according to the tech, the pump broke in pieces. it too needed to be replaced. *tr