Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
05/01/2008105000
 Tl*the contact owns a 2003 saturn l200. while driving at any speed or even while the vehicle is in park, the headlights turn on and off, the gauges constantly flash on the instrument panel, the door locks will lock and unlock themselves, and the windows will roll down and back up automatically. the windows are currently inoperative due to this failure. whenever the contact drives the vehicle, he smells burning wires, but there is no smoke. he feels that the vehicle is extremely dangerous to drive. he took the vehicle to the dealer for inspection and they stated that the body control module was the cause of the failure. the contact did not get the vehicle repaired because he believes it should be covered under a recall due to the safety risk involved. the manufacturer stated that the owner was responsible for the repairs. the failure mileage was 105,000 and current mileage was 115,000.
05/21/2008472331
 Sometimes would have a hard time starting the car or the car would not start at all. after about a week,the check engine light and passenger seat airbag light would come on. when these lights were on, the speedometer and tachometer did not work. shortly after that the engine lock light came on and then nothing worked. the defrost front and rear, a/c, heating control, interior lights, airbag failure light lit up, seat belt light lit up and the self locking for the doors did not engage when putting the car into gear. sometimes i would turn the car off and about a half an hour later, the exterior lights would come on all by themselves, sometimes draining the battery if i did not notice this. i felt totally unsafe driving the car when this would happen - i had no safety features to rely on and i did not even know if i would have a car that would run. i took the car to a saturn dealer and had the bcm (body control module) replaced. i also found out that saturn is having a problem with this and i have asked others that own similar saturns also experienced this problem. this was quite costly to replace approximately $600.00 (the cheapest around). others paid more for this repair than i did. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
09/24/200727008103/01/2007
 On 9/24/97 i drove my car to work as usual and shut it off and locked the doors with the remote control. upon leaving working and opening the car i had difficulty opening the locks and used the key for entry. i tried turning on the ignition and it would start and immediately shut off. i tried this twice and noticed that the anti-theft icon (car with a lock through it) was ignited. i looked in my owner's manual and determined that it was something that had to be reset by the dealer. i then noticed a buzzing from my passenger front door lock. i disconnected the fuse and the buzzing stopped. when i finally had a knowledgeable tow person get the car manually in neutral since the gears were locked, it was towed to saturn of clarence who advised that the body control module was bad and it shorted out all of my door locks. the car has 27,000 and is 4 years old. it cost $610 for the bcm and $1,000 for the door locks which i have not yet replaced. shameful that such a big problem should happen to a newer car! *jb