Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/23/2009 | 90000 | 1 | |
| 2002 saturn l300 . have followed all maint. guidelines. though it is on it's third battery, third set of tires, power steering pump replaced, timing belt replaced, ecm replaced, two catalytic converters replaced, the list goes on and on. less than 90,000 miles. drove the car. got out, pushed the keyless alarm ( original factory) got dinner, pushed the keyless entry, got into the car , turned the key..and the car was dead. car does not start. locked in park, had to have it towed. tow truck driver had to use the dolly lifts to move the car, so he could position it to be able to tow it. had it towed to a service garage, they followed gm's instructions ..no luck. the car had to be towed again , to a saturn dealership ( the only ones who have the codes) to reset the vehicle. they told me they could not reset it. told me it needs a new bcm. stated ecm and bcm are unable to communicate. so that until the module is replaced the car is inoperable. stated they knew the bcm's go bad, stated they have had alot of these go bad ( alot)???. the service tech stated they are like a computer hard drive on steroids . stated they burn out with no way to check them or fix them. he said they should be able tofix the car. but they do not keep any bcm in stock. it will be a week before they can get the part. after replacing the bcm i was told the cars information will not be accurate. they told me the odometer goes back to zero. how can that be the dealer just turn back the odometer isn't that illegal? i was told that sometimes there maybe some other issues also after installing a new bcm?? if they know that the bcm is a problem, and that when it goes bad, the car is completely useless! why isn't something being done ! you are at the mercy of saturn / gm because no one else is allowed to fix the car. i will now be waiting a week for my vehicle to be repaired. only to hope it runs correctly after it's repaired. *tr | |||