Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/16/2009 | 56000 | ||
| 2002 saturn l300 v6 excessive tire wear and engine problems the oil drained into the radiator and the whole engine had to be reworked all hoses sensors and radiator had to be replaced the valves and lots of other head work had to be done. we have had to have it aligned 3 times in 18,000miles and 60,000 mile tires last about 12-18,000 miles before being told they are hazardous and have to be replaced. the new oil sensor replaced with the engine rebuild now is leaking again and we have to replace it again. rear brake lamps blow out constantly and even burned the wiring and plastic frame. | |||
| 08/29/2006 | 55125 | 3 | 09/30/2002 |
| I purchased my 2002 saturn l300 back on 9/30/2002. car, at time of purchase, was brand new. since its purchase my vehicle has been in the shop more times than i can remember. recently i had a problem where vehicle wouldn't start so saturn had the vehicle towed to their columbus, ga location to evaluate the problem. was advised battery had died and i needed to replace it. the new battery represents the 3rd battery this vehicle has had since i purchased it (vehicle currently has just over 55,000 miles on it). i asked, while they had it in the shop, to look at the tires as they were wearing unevenly. my wife went to pick the car up yesterday 8/29/06 and was advised all 4 tires needed to be replaced. this will be the 4th set of tires this car has had since it was purchased back in late 2002. at time of purchase i added a 5 year 60,000 mile b-t-b warranty with no deductible. saturn, following complaints both to the service department and their corp headquarters has decided that the car in fact does not have a problem and that my pregnant wife (with 1 year old in back seat) must be driving it poorly. to date, the vehicle's tires have not been replaced and the problem causing the tires to wear down so quickly has not been identified. *nm | |||
| 10/10/2004 | 4 | 10/03/2002 | |
| The tires on my 2002 l300 have been replaced numerous times due to cupping caused by an alignment problem. the dealer has indicated that the alignment problem occurred in the manufacturing process and they cannot fix it unless a recall is issued. the cupping of the tires creates an uneven ride and the tires are very noisy. when the tires are replaced, the problem is solved for a few months until the tires begin cupping and the process starts over. now that i have passed the 36,000 mile warranty, the tires will no longer be replaced free of charge. i have been told by the dealer that my tires will need replacing once again before the end of 2005 so that my car will pass a required safety inspection. | |||
| 11/17/2003 | 25000 | 1 | |
| Consumer took vehicle into dealer for a regular maintenance check up. the dealer indicated the need to replace all four tires and install a rear alignment kit. *ak the consumer was told by the service manager that the uneven tire wear was caused by the factory alignment. *ph *nm | |||
| 07/22/2003 | 39061 | 5 | 11/01/2001 |
| Since the vehicle was purchased the dealer has replaced 5 sets of tires. the tires were replaced because they constantly cupped. the dealer replaced the tires, installed a shim kit and adjusted the front toe, but none of those repairs stopped the tires from cupping. the consumer contacted the manufacturer and requested that they re-purchase the vehicle. the manufacturer denied the request but offered to extend the warranty to 75,000 miles. the consumer is convinced that the problem will re-occur. *ak *scc *nlm | |||
| SUSPENSION - REAR | |||
| 06/03/2005 | 1 | 03/12/2004 | |
| I had a blowout on the rear, driver-side tire. when i took it to the tire shop to get a new one, the technician had to replace both rear tires due to wear on the inside of both rear tires. they advised me to get an alignment. the alignment shop found out about a servive bulletin #00-t-72a issued in july 2002 regarding a problem with the rear suspension. both the rear tires lean in at the top. i took the car to the saturn dealer to get it fixed, but they told me that it was not a recall and it would not be repaired free of charge. i want to know the difference between a recall and a service bulletin and why a service bulletin is not considered a defect in the vehicle. there were no injuries caused, but if the tire had blown out during my out of town trip the night before there could have been or even worse. the inside of both the rear tires was so worn that both were showing the steel belts. thank you, louise a. leader | |||