Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EXTERIOR LIGHTING - HEADLIGHTS
04084200704/01/200410006646Service manual update regarding headlamp alignment. *tt05/07/2004
04084200109/01/2004040842001A10005550Information on intermittent dimming (flickering) of headlamps and/or instrument panel lighting-normal characteristic. this may occur because of transient current loads on the electrical system during normal vehicle operation. *mn03/02/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - HEADLIGHTS
11/01/200620000100
 Tl* - the contact
08/13/20048300105/29/2004
 While driving at night headlights flickered on and off intermittently. *ak *sc
09/21/20041
 Intermittently while driving at night with the headlightson they will cut on off for a length of time of 20 to 30 seconds, leaving consumer without vision of the road. dealer was contacted, and stated we never heard of such problem, call nhtsa. *ak
07/21/200411000106/30/2004
 While driving at night time both headlights glazed over, almost opaque, resulting in extremely reduced headlight visibility during the night. thus, obstructing consumer's view. dealership indicated to the consumer that headlights operated as designed by the manufacturer, nothing they could do.*ak
03/30/200437001202/20/2004
 We have recently purchased an 04 l300 and have stated having problems with the headlights and dash lights. while driving at night, the headlights and dash lights have gone off and come back on. on one such occassion, a tractor trailer pulled over on us thinking we had notified him to do so. it was just by the grace of god we were not crushed. later that same night, a police officer pulled us over wanting to know why we were blinking our head lights at him. we explained the problem and were told that he could right us a ticket but would not this time and to get the problems corrected. after taking this issue to our saturn dealership, we were told that according to a memo dated february 2004 that this is normal characteristic for this vehicle. the dealership and corp. have refused to do anything to assist with correcting this problem. the car is only 3 months old and still under warranty but they suggested that we pay $450 for a new alternator and purchase another extended bumper to bumper warranty. all stating that this may not correct the problem. this is a serious safety issue that is going to result in someones death if not corrected. what does it take to get this handled? please advise with assistance in pursuing a recall or having my car declared a lemon.*ak
04/29/200404/09/2004
 We just recently purchashed our new car. we were driving on the highway at night. the lights (head lights and dash lights) kept getting dim almost as if they were going to go out. we thought maybe we had a wire that had not been tightened or that had come lose. other cars think we are blinking our lights at them. what happens if a big truck thinks we are giving him the all clear to come over in front of me? the car was taken in to the service dept and we were told that it was intermittent dimming (flickering) of headlamps and/or instrument panel lighting-normal characteristic. this may occur because of transient current loads on the electrical system during normal vehicle operation per the tsb (technical service bulletin). why werent we told about this before we purchased the car?? the lights dont flicker they get dim to the point they are almost going out! so how can this problem be considered normal? so much for a new car!
3
 The headlights created a shadow on the road which caused poor visibility while driving at night. the dealer indicated to the consumer that the headlights could not be adjusted to remove the shadow. please provide further details. *nlm
EXTERIOR LIGHTING - HEADLIGHTS - HIGH/LOW BEAM DIMMER SWITCH
11/26/2004220001
 While driving headlights flashed from bright to dim. this occurred every 30 seconds. consumer took the vehicle to the dealer, and was told that what was happening with the headlights was normal. consumer later contacted the manufacturer, and they also said that what the vehicle was experiencing was normal. *ak