Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 04/15/2001 | 102999 | ||
| Tl*the contact owns a 2000 saturn ls1. he stated the vehicle was consuming large quantities of engine oil. the dealer stated the rack and pinion assembly needed to be replaced. the vehicle was taken for a second opinion to a local mechanic where the power steering reservoir was replaced and the failure ceased. on a separate occasion, while driving at speeds of over 10 mph or attempting a left or right turn, the vehicle would lose power. also, while in the reverse mode, the vehicle would stall. the dealer could not duplicate the problem. the failure persisted. the vehicle was taken to the dealer over 4 additional times and the failure could not be duplicated. there were no recalls on the vehicle and no further repairs were made to the vehicle. the failure and current mileages were under 103,000. | |||
| 12/13/2004 | 36000 | 7 | |
| I purchased a pre-certified vehicle for carmax 12/13/03. on 12/16/03 i had to return the care because i heard a loud rattling noise as if some was very loose in the steering column. the service department immediately took the car a gave me a loan car. i did not get my car back until 01/05/04 . carmax diagnostic test found the steering shaft had to be replaced and was sublet to airport saturn for repairs. i complained several times about the return of my car but the service manager always loaned me car to keep me quite, because i told them i wanted another car because the contract states if you are in any way dissatisfied with a car you can return it within 5 days. i tried to return my car the next day but they told me since the purchase was already made i had to go through the service department and they would honor any repairs needed. now august 31,2006 i am having the same problem with this car, the steering shaft is making the same noise all over again my car is still under the extended warranty,but is very close to the end of the warranty. please help me to get the service i need from carmax. *jb | |||
| 12/28/2004 | 62000 | 2 | 05/09/2000 |
| Currently the blower motor for the heater/defroster is not working. i have had many many problems with this car, inparticular with the brakes and steering. the rack and pinion was repaired twice. i have had brakes replaced twice, and recently the brake drums, rotators and pads. i have had the power steering pump repaired and from time to time need to have the steering wheel lubricated when it starts to make noise again. i am wondering if i am the only one with these problems or are others with this same car having the same problems. i do not feel safe when i am driving this car. i have brought it to the dealer many times to have things checked with wheels and steering. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 11/03/2002 | 35800 | 2 | 02/01/2000 |
| While driving approximately 50 mph on a curvy road, the power steering suddenly failed. this was very disconcerting due to the fact that the car was in a fast left hand curve at the time beginning transition to a right curve. the sudden loss of power steering input caused an uncommanded lane change to the right lane which nearly caused a collision with the vehicle that was in the right lane just after our rear bumper. the vehicle was maneuvered to the side of the road and inspected for a loose or broken power steering belt. upon further inspection it was discovered that the snap ring which retains the power steering pump vane and valve body assembly had partially unseated. we were able to push the valve body back into the pump and press the snap ring back into the retainer boss (land). the car was restarted and sufficient fluid was present in the reservoir to provide normal steering input. about two miles down the road and another sudden failure occurred. there was no warning, no shimmy, or gradual loss of steering input. the car was again re-inspected on the side of the road. this time the snap ring was gone, the valve body and vane assy. had ejected an was on top of the battery. power steering fluid was every where. the car was driven home with significant effort and parked. i have attempted to contact the dealer twice since this incident. due to my work. *jb ****dimsii ivoq entry posted after 12/12/02 cut-over to artemis****769327 | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 12/28/2004 | 62000 | 2 | 05/09/2000 |
| Currently the blower motor for the heater/defroster is not working. i have had many many problems with this car, inparticular with the brakes and steering. the rack and pinion was repaired twice. i have had brakes replaced twice, and recently the brake drums, rotators and pads. i have had the power steering pump repaired and from time to time need to have the steering wheel lubricated when it starts to make noise again. i am wondering if i am the only one with these problems or are others with this same car having the same problems. i do not feel safe when i am driving this car. i have brought it to the dealer many times to have things checked with wheels and steering. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 01/28/2004 | 60000 | 1 | |
| While driving power steering pump failed, making it hard for the consumer to turn the steering wheel. problems with brake lights intermittenly failing. when the headlights are on all three brake lights won't work. brake light failure almost caused an accident and had me pulled over by a police officer. the mechanic traced out and repaired a ground wire to correct the problem. *ak *mr | |||
| 1 | |||
| The power steering pump was replaced due to noise. and rear mirror view mirror was replaced.*ak *jb | |||
| 11/05/2001 | 1 | 04/24/2000 | |
| Steering pump failed, causing a loud grinding noise when turning the steering wheel. *slc | |||
| 12/09/2000 | 3 | 07/03/2000 | |
| While driving 55 mph or more vehicle would vibrate. vehicle taken to dealer, consumer was informed that the rear control arm bushing needed to be replaced. *ak consumer states while driving highway speeds, vehicle vibrates, dealer inspected and found all four tires were out of balance, twice at 17748 and 24575 miles. at 40 mph vehicle pops and jerks into gear, whooshing and grinding noise when braking, hearing a clicking noise when accelerating and dealer found power steering pump bad, auto lock not working properly. *yd | |||
| 02/05/2002 | 1 | 07/03/2000 | |
| While accelerating a clicking noise would appear from the right front of vehicle. dealer was notified, and informed consumer that power steering needed to be replaced. *ak there is a rattle noise in dash board. foam tape between clutster and bezel installed. there is a clicking and/or screeching noise while turning left or right and there is vibration coming up through the steering wheel. dealer replaced all four tires along with rear control arm bushings. *tt | |||
| 1 | |||
| Power steering pump was defective. *yh | |||
| 05/18/2001 | 1 | 02/01/2000 | |
| 1) car shaking problem: dealer replaced lower control arms (right and left) as well as powe steering pump to remedy problem. car continues to shake at most speeds. contacted the manuafcturer, who replied there is nothing else they can do. 2) speedometer: reported problem 4 times to dealership, and dealer claims they cannot duplicate the problem. speedometer making a whining sound at most speeds.*ak | |||
| 07/29/2000 | 5 | 07/01/2000 | |
| Car is unsafe had tires replaced and power steering pump car shakes at all speeds. *ak | |||
| STEERING - LINKAGES | |||
| 12/01/2003 | 2 | 06/01/1999 | |
| 2000 saturn ls1: since i have purchased this car brand new and taken it for regular maintenance i have had the following problems: several voluntary recalls, then i have had 3 actuator motors in my doors go bad (all different doors); cradle bush bearings needing replacement; front suspension linkages needing replacement; the car battery exploded; emission system malfunction. everytime i gripe to saturn they are not willing to look into, i feel like there are numerous safety concerns that should be looked into in the 2000 ls series.*ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/28/2004 | 62000 | 2 | 05/09/2000 |
| Currently the blower motor for the heater/defroster is not working. i have had many many problems with this car, inparticular with the brakes and steering. the rack and pinion was repaired twice. i have had brakes replaced twice, and recently the brake drums, rotators and pads. i have had the power steering pump repaired and from time to time need to have the steering wheel lubricated when it starts to make noise again. i am wondering if i am the only one with these problems or are others with this same car having the same problems. i do not feel safe when i am driving this car. i have brought it to the dealer many times to have things checked with wheels and steering. *ak | |||
| STEERING - RACK AND PINION | |||
| 12/28/2004 | 62000 | 2 | 05/09/2000 |
| Currently the blower motor for the heater/defroster is not working. i have had many many problems with this car, inparticular with the brakes and steering. the rack and pinion was repaired twice. i have had brakes replaced twice, and recently the brake drums, rotators and pads. i have had the power steering pump repaired and from time to time need to have the steering wheel lubricated when it starts to make noise again. i am wondering if i am the only one with these problems or are others with this same car having the same problems. i do not feel safe when i am driving this car. i have brought it to the dealer many times to have things checked with wheels and steering. *ak | |||
| 10/16/2003 | 36800 | 3 | 07/31/2000 |
| I have a 2000 ls1 saturn. i bought it brand new. in the past year i have had to take it in other than for maintenance because something has gone wrong. october 2002- my hydraulics went out of my clutch causing me to be stalled without a car. a few months ago it was recalled due to something gone wrong in the rear axle. so saturn replaced it. on thursday, october 16, 2003, i took it in again because i was hearing a rubbing noise when i made sharp left turns. turns out i need a $1400 new steering rack because there is an internal leak from my power steering fluid. my car only has 36,800 miles on it. but of course the warranty ran out 800 miles ago. i don't think a fairly new car should be having all these problems. *la | |||
| STEERING - RACK AND PINION - RACK | |||
| 08/13/2003 | 45000 | 2 | 06/03/2000 |
| Steering rack needs to be replaced for the second time at 54,000 miles. *ak | |||