Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING - COLUMN
10/15/2003106/12/2003
 I own a 2000 saturn ls. i took my vehicle to the dealership in san antonio, tx back in sep or oct 2003. my chief complaint was the steering column would get extremely hot when driving with headlights on. i mentioned to the service advisor i was afraid that the car would catch fire. my wife drive the car with my grandkids and i am concerned for their safety. the service advisor assessed the heat to the steering column and he agreed that it was abnormally hot. the service advisor stated that he has had complaints of this type before, had informed saturn of the problem, but they had not provided a remedy for it. the currrent gm recall for 98-00 vehicles should include saturn vehicles also because my car is exhibiting the exact same problems. i should not have to wait for the vehicle to catch fire to get the manufacturer's attention. lives are at stake. my saturn vehicle was manufactured within the same timeframe as other vehicles in the recall.*ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
05/18/200798000104/25/2003
 Knocking sound coming from steering column when steering wheel was turned from one side to the other. i had this looked at by my mechanic, who confirmed that there was a problem within the steering column leading to its linkage. he told me that this was definitely a potential life risking problem. a recall should be issued because the part in question was not one that was supposed to undergo wear. it is supposed to be good for life! one may not get a second chance if the steering failed while driving, especially on highways. *ak