Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
12/05/2003107/22/2000
 The rear defroster in my car turns off automatically after about 10 - 15 minutes. i have found this design to present a dangerous situation to me when i operate my vehicle during a snow storm. during a snow storm, the rear window in my car fogs up unless i continuously run the defroster! (i believe this problem will occur in many car models.) my defroster turns off without warning. i don't realize i have a problem until the window fogs up making my visibility very poor. i then have to try to grope for the defroster switch to turn the defroster back on. when i am forced to reach for the defroster button when driving on an icy road, i am putting myself in danger, especially if the sun has set. during a snow storm it is important to be focussing on the road, not groping for a switch every 10-15 minutes. this defroster design has two disadvantages from a safety standpoint. first, my rear window repeatedly fogs up unexpectedly at very critical times. second, i am forced to divert my attention from the road during the worst type of driving conditions in order to turn on the rear defroster.*ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
10/15/20031
 I have had ongoing problems with this vehicle since i purchased it in 2003. i purchase this car in august 2003. in october 2003, the car would not start. it was discovered that the wrong type bolt was in the battery causing the car not to start. i purchased the bolt at the dealership had it installed. in october 2004, the car started shifting hard. i took it to the dealership and was told that it needed some type of valve and that would solve the problem. again, the dealership installed this valve and everything was fine. november 2005, the blower for the heating and defogger only works when the car has sat out in the sun for a while. it does not work in the morning when the car is initially started in the mornings. three days before christmas 2005, with only approximately 68,000 miles on this car, the timing belt broke. it did not damage the motor and i had it repaired at a cost of around $900.00. this time i did not have the dealership do the repairs because it would have been very inconvenient and expensive for me to have the car towed the dealership from where it broke down. while looking through my owners manual, i noticed that it stated that my timing belt should last at least to 100,000 miles (my thirteen year old nissan's timing belt lasted until 120,000 miles). when i addressed this with your customer care line, i was told that the 100,000 miles was just a suggestion and that the belt could actually go at any time. i guess maybe the word suggestion/suggested should have been put in the owners manual because that is not how i understood it when i read it as printed. january 2006, the car starts hard shifting again and again i took it to the dealership and was told that this time the transmission can't seem to figure out the speed of the car and it would cost an additional $80.00 for them to track it down. *nm