Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 07V062000 | GENERAL MOTORS CORP. | from 08/01/2006 to 02/16/2007 | V (Vehicle) | 13032 | 02/22/2007 | MFR | GENERAL MOTORS CORP. | 02/21/2007 | 02/21/2007 | |||||||
| Defect Summary | On certain vehicles, the sensing and diagnostic module (sdm), which controls the function of front air bags, may not operate properly. as a result, the front air bags may fail to deploy in a frontal crash. also, the air bag warning lamp on the instrument panel may fail to provide warning that the system is inoperative. | |||||||||||||||
| Consequence Summary | In the event of a crash, this condition could increase the risk of injury to occupants in the front seat. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the sdm computer module. this recall began on february 22, 2007. owners may contact gmc at 1-866-966-9463 or saturn at 1-800-972-8876. | |||||||||||||||
| Notes | Gm recall no. 07034.customers may also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-08-09-41-002C | 02/01/2009 | 10029924 | General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose, | 07/20/2009 | |
| 4011 | 12/13/2007 | 4011F | 10020881 | Air bag indicator light is on. *kb updated on 12/13/07. *nj | 01/25/2007 |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| PIT-4718 | 11/01/2008 | PIT-4718B | 10026707 | Gmc: the air bag indicator is on with dtc b0014 and/or b0021. may be an intermittent concern and may be affected by moving the seat position. *pe updated 3/13/09. *pe | 12/04/2008 |
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||||
| PIT-4718 | 11/01/2008 | PIT-4718B | 10026707 | Gmc: the air bag indicator is on with dtc b0014 and/or b0021. may be an intermittent concern and may be affected by moving the seat position. *pe updated 3/13/09. *pe | 12/04/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/01/2010 | 25000 | ||
| Our 2007 saturn outlook experienced complete system failure -ie everything turned off while driving - more than once. after many trips, some by tow truck, to the dealership service department, gm finally resolved the issue by replacing the car's computer. this was after several near death experiences driving the car and suddenly being without brakes or steering. now the car leaks, filling the floor mats with water, splashing the driver with water at every change of speed. the seatbelts have black mold, and starting last week, the car isnt starting, likely due to water in the electrical system. we believe the water coming out of the air bag holes may prevent the air bags from functioning properly in a crash. we are not alone with these problems. please see ' saturn leaking sunroof' forum on edmunds.com for many more customer complaints just like ours. we have been in touch with gm but expect to be told to 'go to the dealer'.. again. the chevy dealer we use does not know how to resolve the issue, despite it being a widespread problem with this car (also the other makes of this same model). we do not believe the car is safe. this car was a lemon from the start, but nothing has been done about it. | |||
| 06/06/2012 | 40000 | ||
| Tl* the contact owns a 2007 saturn outlook. the contact started the ignition and the front passenger air bag warning indicator illuminated continuously on the instrument panel. the failure recurred sporadically with the passenger seat occupied or when the seat was unoccupied. in july 2012, the front passenger air bag sensor was replaced at the owner's expense. the failure recurred after the repair was performed and the vehicle had not been repaired for the second occurrence. there was a recall associated with the failure under nhtsa campaign in number 07v062000 (airbags:frontal:sensor/control module) however, the contact | |||
| 06/06/2012 | 40000 | ||
| Tl-the contact owns a 2007 saturn outlook. the contact started the ignition and the front passenger air bag warning indicator illuminated continuously on the instrument panel. the failure recurred sporadically with the passenger seat occupied or when the seat was unoccupied. in july 2012, the front passenger air bag sensor was replaced at the owner's expense. the failure recurred after the repair was performed and the vehicle had not been repaired for the second occurrence. there was a recall associated with the failure under nhtsa campaign in number 07v062000 (airbags:frontal:sensor/control module) however, the contact | |||
| 06/06/2012 | 40000 | ||
| Tl-the contact owns a 2007 saturn outlook. the contact started the ignition and the front passenger air bag warning indicator illuminated continuously on the instrument panel. the failure occurred sporadically with a passenger being seated or even when the seat was unoccupied. in july of 2012, the front passenger air bag sensor was replaced at the owner's expense. the failure recurred after the repair was performed and the vehicle had not been repaired for the second occurrence. there was a recall associated with nhtsa campaign in number 07v062000 (airbags:frontal:sensor/control module) and the vin was not included. the manufacturer was notified of the malfunction. the approximate failure mileage was 40,000. js | |||
| 03/01/2012 | |||
| Tl* the contact owns a 2007 saturn outlook. the contact stated that while driving 45 mph, the air bag light illuminated on the instrument panel. the vehicle was taken to an authorized dealer and the contact was informed that an air bag module needed to be replaced. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 07v062000 (air bags:frontal:sensor/control module). the manufacturer was notified and offered no assistance. the failure mileage was 60,000. | |||
| 03/01/2012 | |||
| Tl-the contact owns a 2007 saturn outlook. the contact stated that while driving 45 mph, the air bag light illuminated on the instrument panel. the vehicle was taken to an authorized dealer and the contact was informed that an air bag module needed to be replaced. the contact was also informed that the vehicle was not included in the recall associated with nhtsa campaign id number 07v062000 (air bags:frontal:sensor/control module). the manufacturer was notified and offered no assistance. the failure mileage was 60,000. sm. | |||
| 04/18/2012 | 40000 | ||
| I noticed my outlook leaking water 3 mos. after i bought it. the airbags on passenger side stopped working. the car would not shut off in the garage. the dealer states its a leak that has allowed water to ruin the elctronics all over the vehicle. this is a problem all over the internet. no one can fix it.they have 7 tech bulletins...still no fix. the dealership wants 1500.00 to start loooking into the problem. please help me! i can't drive a moldy car with intermittent airbags and possible power steering malfunction with my kids in the car! this will bankrupt me. what do i do?? no one online has found a solution...just 1000's of dollars and scary situations on the road (defrost blowers breaking, losing power steering, engine quitting, water dumping on their laps). please make them recall this or help us fix it! | |||
| 01/06/2012 | 94000 | ||
| Tl- the contact owns a 2007 saturn outlook. the contact was driving 40 mph when water leaked from both sides of the front air bags. the vehicle was not taken to the dealer. the manufacturer was contacted but the vehicle was not repaired. the vin was unavailable. the failure mileage was 94,000 and the current mileage was 101,000. kmj | |||
| 01/06/2012 | 94000 | ||
| Tl- the contact owns a 2007 saturn outlook. the contact was driving 40 mph when water leaked from both side front air bags. the vehicle was not taken to the dealer. the manufacturer was contacted. the vehicle was not repaired and the vin was unknown. the failure mileage was 94,000 and the current mileage was 101,000. rds | |||
| 05/11/2011 | 38517 | ||
| Front air bag ip lamp is intermittent and will often show off event though there is a 190 lb. passenger in the passenger seat. recycling the key, having passenger enter/exit vehicle results in random state. i.e. sometimes the light is on and will go off at random times and other times is will simply remain off even with someone in the seat. dealer finds nothing wrong since there is no dtc set but the vehicle is unsafe as you never know if the front air bag will really deploy in an accident. | |||
| 09/01/2011 | |||
| 2 weeks after purchasing this vehicle, my passenger side airbags would flash red on and off everytime a passenger was getting in and out of the seat. this is a continue concern for me and the safety of my family. i worry that if the airbag is flashing and not working and we get into an accident that someone would get extremely hurt or even killed. there is currently a recall on this issue, but when i called the saturn hotline to file a complaint, they stated that my vehicle/vin # was not on the recall list. this is ridiculous as this is a safety issue and obviously it should be taken care of free of charge at my local gm dealership since it has a recall. | |||
| 12/11/2009 | |||
| The passenger airbag sensor fails to recognize that there is a passenger on the seat and the sensor continues to display off, even when the seat belt sensor states that there is a passenger and that the seat belt must be latched. after latching the seatbelts, the airbag sensor still shows off. the dealer was charging $126 dollars to check the problem today 9/27/11. | |||
| 04/11/2011 | |||
| My 2007 outlook xr leaks water inside of it and is messing up the electrical stuff in it. it has started telling me to have the airbag serviced, so now i am worried that it will either randomly go off or not go off when it is supposed to. it has told me that my car was over heated when i have just started it. it has continued to keep running when i have turned the key off and removed it from the ignition switch. i have read several other complaints on the internet from other owners. edmunds website has several complaints on there that you can read. i have contacted general motor over this matter because the water leaking in is from factory defects. other owners have taken their outlooks in to the general motors service centers numerous times and their outlooks continue to leak. i had the top of my outlook covered with plastic and water still leaked in when it rained. i vacuumed 6 gallons of water out of it and could not get all of the water out, which is going to lead to it molding and mildewing. something needs to be done to pull these unsafe vehicles off the road. | |||
| 04/30/2011 | 79100 | ||
| Tl*the contact owns a 2007 saturn outlook. the contact stated that the front passenger sensor failed due when someone was in the seat, the light remained illuminated. the vehicle was not inspected by a dealer nor was it repaired. the manufacturer was contacted and scheduled an appointment with the contact. the failure mileage was approximately 79,100. | |||
| 04/11/2011 | |||
| My 2007 outlook xr leaks water inside of it and is messing up the electrical stuff in it. it has started telling me to have the airbag serviced, so now i am worried that it will either randomly go off or not go off when it is supposed to. it has told me that my car was over heated when i have just started it. it has continued to keep running when i have turned the key off and removed it from the ignition switch. i have read several other complaints on the internet from other owners. edmunds website has several complaints on there that you can read. i have contacted general motor over this matter because the water leaking in is from factory defects. other owners have taken their outlooks in to the general motors service centers numerous times and their outlooks continue to leak. i had the top of my outlook covered with plastic and water still leaked in when it rained. i vacuumed 6 gallons of water out of it and could not get all of the water out, which is going to lead to it molding and mildewing. something needs to be done to pull these unsafe vehicles off the road. | |||
| 04/30/2011 | 79100 | ||
| Tl-the contact owns a 2007 saturn outlook. the contact stated that the front passenger sensor has failed due to the fact that when someone sits in the seat, the light still illuminates. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was contacted and they set the contact up with an appointment. the failure mileage was approximately 79,100. tb | |||
| 06/01/2010 | 51000 | ||
| Tl- the contact owns a 2007 saturn outlook. contact stated that airbag light illuminates on and off at all times. there is a recall related to this vehicle nhtsa campaign id number: 07v062000 component: air bags:frontal:sensor/control module which the vehicle has experienced all the symptoms . the dealer was contacted and they stated that his vehicles identification number was not included for the recall.the vehicle has not been diagnosis or repairs. the failure mileage was 51000 and current mileage was 52000.cv | |||
| 03/02/2010 | 50000 | 1 | |
| 2007 saturn outlook airbag saftey light failure in passenger. *dt | |||
| 01/04/2008 | 1 | ||
| This is a safety issue not an incident passenger airbag is off when 100 lb. daughter in front seat. this happens 95% of the time. also, is intermittently on and off with 127 lbs. daughter. the car was checked by saturn in cathedral city(which has closed) and gm on varner rd in indio. neither found any thing wrong. i called customer service. they told me to go to saturn in riverside( an hour away) they found that the sensor was put in incorrectly. however when i got home the problem still occurred. i brought it back to riverside. the technician said he rode with a girl probably 125 lbs and when they went around a corner she slid and the light went off. i said someone would slide in an accident or you could take a turn and hit something and the airbag would be off. i asked him to put that she slid on the invoice but he refused and said she wasn't seating probably. he kept telling me children are safer in the back seat. isn't everyone? legally she has every right to be there. she's 12,5'4 and 100. lbs. my husband has a pontiac and the airbag is on every time she's there. recently i was driving on the freeway with my older daughter and the indicator went off. customer service says they can't do anything because riverside says there's no problem. my children seat correctly but the indicator still goes off or never comes on. this is a safety issue that saturn refuses to correct. this has been going on for months and i am approaching 30,000 miles when my warranty will be up. remember it took 3 visits before one shop found the sensor put in incorrectly. i'd appreciate any help on this matter. thank you *tr | |||
| AIR BAGS - FRONTAL | |||
| 08/22/2011 | 200 | ||
| I own a 2007 saturn outlook. the front passenger airbag does not work properly. not always engaging when a passenger over 100 lbs is sitting in the seat. sometimes the airbag light switches back and forth from on to off and then usually stays off. after turning the vehicle off and restarting, or having the passenger jump up and down on the seat, it may engage the airbag, but not always. this also concerns me the seatbelt tension is triggered based on the airbag bag light being on or off. when the airbag light is off, and the passenger unbuckles the seatbelt, the seatbelt warning light is not engaged! we have had this problem since we purchased the vehicle new. the saturn dealer could not locate the problem and said to bring it back when it happens again. each time they tell us it is working, although we have taken mutiple photos to show it does not work properly. it appears there was a recall for the front airbags, however nothing was received for my vehicle (vin). this is a major safely issue and needs to be corrected before an accident happens. | |||
| 04/01/2011 | 49000 | ||
| My 2007 saturn outlook passenger presence system is not recognizing an adult sitting in the front passenger seat. by the vehicle not recognizing the adult the passengers airbag is not armed in the event of a front end crash. i took the vehicle to a gm dealership who is replacing the pps for $1000. huge safety concern and expensive repair. the pps was recalled in 2008 by vin but mine was not included. this should be re-addressed. | |||
| 10/01/2007 | 8000 | ||
| Tl-the contact owns a 2007 saturn outlook. the contact stated that the vehicle was equipped with a weight sensor on the passenger side to determine if an adult or child sits in the seat. when an adult sits in the seat the passenger side air bag light was supposed to turn on. the contact stated that when an adult sits in the passenger seat the air bag light intermittently will not turn on. the vehicle was taken to an authorized dealer about six times where the passenger seat and weight sensing module were replaced. the failure continues to recur intermittently. the failure mileage was 8,000 and the current mileage was 55,000. sm. | |||
| 02/11/2010 | 42000 | ||
| Tl*the contact owns a 2007 saturn outlook. the contact stated that she was sitting in the front passenger seat when she noticed that the air bag light was not illuminated. the vehicle was taken to an authorized dealership where she was informed that the passenger present module was defective but her vehicle was not included in recall 07v062000 (air bags:frontal:sensor/control module). the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer but was offered no assistance. the failure mileage was approximately 42,000. the current mileage was approximately 43,000. | |||
| 05/30/2008 | 17683 | 1 | |
| I own a 2007 saturn outlook xe. the front passenger airbag does not appear to engage when my wife who weighs 120 pounds sits in the seat. there is a light in the dash that toggles on or off based on if someone is in the passenger seat. many times when i'm driving and my wife is in front passenger seat, the light will be passenger airbag off mode. if i shut down the vehicle, it sometimes corrects itself appears passenger airbag on. this problem is sporadic. i've had the dealer check it several times, but they say it is working correctly. however, as recently as may 30th, the problem occurred again, the day after the dealership inspected the issue. *tr | |||
| 08/05/2008 | 30000 | 1 | |
| Problems with passenger airbag - sometimes it would say off when a passenger is seated and sometimes it would say on and then turn off after some time. had to have work done on the fuel pump, then the drive shaft went to the point where it car had to be towed. i was told that this never happens. currently, the car now kicks back when the car is first moved for that day and the dash board will flash, either, speed limited to 108pmh (when pulling out of driveway), park assist is off (when it is on),or traction control is off (when it has never been touched) - the car will also shut off without me doing so. i have taken it to a saturn dealership and they say that they can find anything wrong with the car. i am currently five months pregnant and i do not feel safe in the car. when the car kicks back it hurts. *tr | |||
| 07/31/2008 | 21000 | 1 | |
| After a continuous problem with several items on our 2007 saturn outlook it was taken to dealership. while in for repairs we told them the passenger airbag did not work consistently. we even later sent video showing it off when a 130 lb passenger was in the seat... and the car was going 50mph down the road. they still say it is working properly. the airbag is on one minute, then off... dealer says there are no error codes, however it should be on with 130lb person in the seat each and every time.. not just when it notices they are there. *tr | |||
| AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE | |||
| 12/05/2007 | 6 | 05/01/2007 | |
| 2007 saturn outlook, consumer received notification of rejection. * bf the sunroof leaked, the rear wiper was broken and the front passenger air bag did not activate. the driver's seat belt was improperly aligned from a previous repair and the front wipers failed. last month, the power steering function was severely compromised while driving through a heavy rainstorm. the power steering was providing inconsistent feedback which appeared to be caused by a slipping belt to the power steering pump. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/28/2009 | 40000 | 1 | |
| I was driving my 2007 gm saturn outlook. the airbags all deployed at the same time. gm has had my car for investigation for over a month and refuses to pay for a rental. i have neck injury and have been undergoing physical therapy. i had an mri done on friday. they keep giving me the runaround and i have been out thousands and thousands and my car just sits while they do nothing but ask me to send proof of out of pocket expenses etc. i sent receipt for rental and she sent an email requesting the method of payment that i used. why is that relevant?? *tr | |||