Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 08V441000 | GENERAL MOTORS CORP. | from 02/28/2007 to 04/30/2007 | V (Vehicle) | 857735 | 09/12/2008 | ODI | GENERAL MOTORS CORP. | 08/28/2008 | 08/28/2008 | |||||||
| Defect Summary | Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. | |||||||||||||||
| Consequence Summary | This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will install a wire harness with an in-line fuse free of charge. the recall began on september 12, 2008. owners may contact buick at 1-866-608-8080; cadillac at 1-800-982-2339 or http://www.cadillac.com; chevrolet at 1-800-630-2438; saturn at 1-800-972-8876 or http://www.saturn.com, gmc at 1-866-996-9436; or hummer at 1-800-732-5493; or through their website at http://www.gmownercenter.com . | |||||||||||||||
| Notes | Gm recall no. 08048. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V240000 | GENERAL MOTORS CORP. | V (Vehicle) | 1365070 | 06/11/2010 | MFR | GENERAL MOTORS CORP. | 06/04/2010 | 06/04/2010 | ||||||||
| Defect Summary | Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber. | |||||||||||||||
| Consequence Summary | It is possible for the heated washer module to ignite and a fire may occur. | |||||||||||||||
| Corrective Summary | Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| 08-08-57-003 | 07/01/2009 | SB-08-08-57-003B | 10024244 | Front floor wet/module communication loss/various electrical concerns (seal seam). *nj updated 3/1/10. *pe | 03/28/2008 |
| 070847004 | 08/01/2007 | 070847004A | 10022963 | Information on body control module (bcm) grounds. *nj | 10/09/2007 |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 4553 | 12/01/2007 | 10023753 | Engine stays on with the ignition key turned off. *nj | 01/30/2008 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| PI-0097A | 06/01/2010 | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. | 03/25/2011 | |
| PI-0097A | 06/01/2010 | PI-0097B | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up | 03/25/2011 |
| PI-0097A | 07/01/2010 | PI-0097C | 10036514 | Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u | 03/25/2011 |
| ELECTRICAL SYSTEM - WIRING | |||||
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT4579 | 02/01/2008 | 10024222 | Various hvac functions are inoperative or not working properly when selected. *nj | 03/27/2008 | |
| 4100 | 10/01/2007 | 4100A | 10023431 | Service awd lamp on dtc c0394. *nj | 12/11/2007 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - BATTERY | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 12/10/2012 | 99000 | 1 | |
| 2008 saturn outlook, water leak through seal on dash. shorted out fuse panel allowing the car to run with key turned off and losing function of passenger air bag control. multiple complaints of this defect in the manufacturing of vehicle. consumer cost $1300.00. *tr | |||
| 12/10/2012 | 99000 | ||
| 2008 saturn outlook, water leak through seal on dash. shorted out fuse panel allowing the car to run with key turned off and losing funtion of passenger air bag control. multiple compaints of this defect in the manufacting of vehicle. consumer cost $1300.00 | |||
| 11/16/2012 | 57000 | 1 | |
| My driver side headlight (low beam) was working intermittently. finally it stopped working. i bought a new bulb and was replacing it this weekend. while removing the old bulb, i saw that one wire had pulled out of the socket. i looked closer at the socket and realized that it was melted. there were also burn marks on the bulb plug and a green plastic piece. to my knowledge, this is an oem part. the part says phillips h11 ll and made in germany. it also says 55 w, 12 v. this would imply almost 5 a of current, which seems alot for the very small wiring size. while trying to find a replacement socket, i found out that this seems to be a very common problem on these vehicles. *tr | |||
| 11/16/2012 | 57000 | ||
| My driver side headlight (low beam) was working intermittently. finally it stopped working. i bought a new bulb and was replacing it this weekend. while removing the old bulb, i saw that one wire had pulled out of the socket. i looked closer at the socket and realized that it was melted. there were also burn marks on the bulb plug and a green plastic piece. to my knowledge, this is an oem part. the part says phillips h11 ll and made in germany. it also says 55 w, 12 v. this would imply almost 5 a of current, which seems alot for the very small wiring size. while trying to find a replacement socket, i found out that this seems to be a very common problem on these vehicles. | |||
| 04/22/2011 | 38500 | 1 | |
| The low beam headlight went out on the vehicle. i went to autozone to purchase the headlight replacement when i was told that it could possibly be two different headlights that i would need to bring the broken one so they can sell me a replacement. i found out that it is not very easy to replace the headlight on this vehicle as several other parts have to be removed in order to get to the headlight connector. i found instructions and several complaints from owners indicating they have replaced the headlight several times during the year only to be told by dealers that the harness/connector are burned and that is the cause of the problem. i proceeded to remove the underliner of the tire to get to the headlight on my vehicle. as suspected, the connector and wire harness were burned. i found several service bulletins instructing dealers to check and replace the harness and headlight on these vehicles. when i called saturn i was informed that the dealership had replaced the headlight in my vehicle on april 2011...however they never informed me of this change. right now my wife is driving this vehicle without a headlight as saturn is refusing to replace the burned harness that i found on the car. this is not only a safety issue, but a fire hazard on the vehicle. this should be a mandatory recall by now....it is not just happening on saturn outlooks, it is also happening on gmc acadias which is exactly the same car..... *tr | |||
| 04/22/2011 | 38500 | ||
| The low beam headlight went out on the vehicle. i went to autozone to purchase the headlight replacement when i was told that it could possibly be two different headlights that i would need to bring the broken one so they can sell me a replacement. i found out that it is not very easy to replace the headlight on this vehicle as several other parts have to be removed in order to get to the headlight connector. i found instructions and several complaints from owners indicating they have replaced the headlight several times during the year only to be told by dealers that the harness/connector are burned and that is the cause of the problem. i proceeded to remove the underliner of the tire to get to the headlight on my vehicle. as suspected, the connector and wire harness were burned. i found several service bulletins instructing dealers to check and replace the harness and headlight on these vehicles. when i called saturn i was informed that the dealership had replaced the headlight in my vehicle on april 2011...however they never informed me of this change. right now my wife is driving this vehicle without a headlight as saturn is refusing to replace the burned harness that i found on the car. this is not only a safety issue, but a fire hazard on the vehicle. this should be a mandatory recall by now....it is not just happening on saturn outlooks, it is also happening on gmc acadias which is exactly the same car..... | |||
| 10/05/2012 | 67350 | 1 | |
| Water leak from sunroof traveled down the driver's pillar and through the dash, onto the floor. this caused an electrical shortage which caused the emergency brake warning bell to sound. water was also leaking out of the curtain airbag badge on the pillar potentially compromising the airbag. water soaked the driver's carpet and mats. now the dashboard indicator light for rpm is operating sporadically. | |||
| 10/26/2010 | 48000 | ||
| Passenger low-beam headlight went out on the 2008 saturn outlook at 48,000 miles. i replaced it and the bulb blew out again only two weeks later. i then discovered the wiring harness had melted. replacement bulbs continue to blow because of the defective wiring harness. | |||
| 08/01/2012 | 67000 | 1 | |
| The passenger side running light went out. i had the bulb replaced. about a month later the same light went out again. i had the light taken out and was told the wiring harness was melted and had caused the bulb to go out. so i now have to replace the wiring harness for that side. i have also been told by other saturn outlook owners that is a common problem with most of them. *tr | |||
| 08/01/2012 | 67000 | ||
| The passenger side running light went out. i had the bulb replaced. about a month later the same light went out again. i had the light taken out and was told the wiring harness was melted and had caused the bulb to go out. so i now have to replace the wiring harness for that side. i have also been told by other saturn outlook owners that is a common problem with most of them. | |||
| 07/28/2012 | 47500 | 1 | |
| The drivers side headlamp assembly overheated and melted causing the light to fail . this is the second time this happened with this automobile . the last incident was the passenger side headlamp assembly same exact thing happened overheated and melted causing light to fail. *tr | |||
| 07/28/2012 | 47500 | ||
| The drivers side headlamp assembly overheated and melted causing the light to fail . this is the second time this happened with this automobile . the last incident was the passenger side headlamp assembly same exact thing happened overheated and melted causing light to fail | |||
| 12/01/2009 | 21888 | ||
| Purchased on 9/17/2008 and noticed a wet smell and brought it in 12/1/09 we also informed them of an electrical problem dvd/rear hatch - they found no problem with any of the issues. on 2/10/10 car in due to a wet smell rear hatch/dvd electrical issues. found no issue with hatchback but the waterleak report exterior - poor fits, water tested- removed headliner found excessive water leaking around glass-water running down headboard to rear - necessary sunroof window replacement. 4/14/2010 back with the dome light not working and smelled wet- dome light inop verified due to water intrusion from sunroof leakasked them to check the rear seat tracks -lots of rust- surface rust on seat tracks- per tac normal condition - did spray down with silicone lubricant. in 6/8/2010 because of wet smell service states, verified water in vehicle above headliner, removed headliner for water test - removed sunroof module and installed urethane sealer in drain holes and removed cross hatch area in drain tubes - watertested good and under repair 1 07-08-57-002e water dripping from 'a' pillars or ropcode:c9818 and repair 2, 07-08-57-002e water dripping from 'a' pillars or ropcode: c9820. back on 8/24/2010 because a molding would not stay attached and front seatbelt adjusters was cut. in 12/23/11this time to rosner chevrolet - electrical issues with warning lights-open recall 10085 and they rerouted wireharness/replace-open recall- replaced connecter and re-routed harness as per recall. noise coming from the tires andboth front hub/bearing assemblies to be bad and replaced both left and right. the car has continued to stink like wet dog even though we are not seeing any dripping water. today used a moisture meter - high levels of moisture throughout the entire car - all 4 door frames, the flooring, the hatch, pulled back floor mats to find white powdery mildew. | |||
| 03/02/2012 | 69000 | ||
| My 2008 saturn outlook (w/sunroof) engine continues to run with key off position (see gm buletin #08-08-57-003c [seam seal] dated july 15, 2011) water leak at a-pillar caused various electrical problems such as engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns, which was the result of a water leak on the ip bec from the sunroof drain hose that exits through the vehicle at the plenum and re-enter through the unsealed seam at the front of the dash. this can effect 2007-2010 outlook; 2007-2012 gmc acadia; 2008-2012 buick enclave. gm only covers this to 3 yrs/36k mile warranty then gm requires owner to pay $400 to repair their engineering defect... | |||
| 01/11/2012 | 50000 | ||
| My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving. | |||
| 03/02/2012 | 69000 | ||
| My 2008 saturn outlook (w/sunroof) engine continues to run with key off position (see gm buletin #08-08-57-003c [seam seal] dated july 15, 2011) water leak at a-pillar caused various electrical problems such as engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns, which was the result of a water leak on the ip bec from the sunroof drain hose that exits through the vehicle at the plenum and re-enter through the unsealed seam at the front of the dash. this can effect 2007-2010 outlook; 2007-2012 gmc acadia; 2008-2012 buick enclave. gm only covers this to 3 yrs/36k mile warranty then gm requires owner to pay $400 to repair their engineering defect... | |||
| 01/11/2012 | 50000 | ||
| My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving. | |||
| 11/16/2011 | 55000 | ||
| Driver side headlight wireharness arcs and causes light to fail. replacing lightbulb temporarly fixes issue. light fails and causes loss of light while driving at night. also, potential fire hazard. | |||
| 12/10/2011 | 44875 | ||
| Headlight-dis-failed and wireharness melted | |||
| 11/16/2011 | 55000 | ||
| Driver side headlight wireharness arcs and causes light to fail. replacing lightbulb temporarly fixes issue. light fails and causes loss of light while driving at night. also, potential fire hazard. | |||
| 12/10/2011 | 44875 | ||
| Headlight-dis-failed and wireharness melted | |||
| 11/16/2011 | 55000 | ||
| Driver side headlight wireharness arcs and causes light to fail. replacing lightbulb temporarly fixes issue. light fails and causes loss of light while driving at night. also, potential fire hazard. | |||
| 12/10/2011 | 44875 | ||
| Headlight-dis-failed and wireharness melted | |||
| 11/16/2011 | 55000 | ||
| Driver side headlight wireharness arcs and causes light to fail. replacing lightbulb temporarly fixes issue. light fails and causes loss of light while driving at night. also, potential fire hazard. | |||
| 12/10/2011 | 44875 | ||
| Headlight-dis-failed and wireharness melted | |||
| 12/03/2011 | 56000 | ||
| Passenger headlight fails intermittently. appears to be due not to the bulb, but due to sub-grade wiring harness that melts over time. | |||
| 10/01/2011 | 58000 | ||
| The passenager headlight burned out and was replaced. two weeks later the same light burned out. this time all the wiring was pulled out and it was discovered that the wiring harness was melted. looking on online it has been showned to be a big problem. as i am driving my 3 children around, i would like my headlights to work and not be melting in my car. please have gmc fix this problem. a car that cost as much as mine should have working lights and non-melting parts. | |||
| 11/01/2011 | 50000 | ||
| Headlamp failed, wiring melted. next time the car may go up in flames.dangerous!!!!! | |||
| 10/01/2011 | 58000 | ||
| The passenager headlight burned out and was replaced. two weeks later the same light burned out. this time all the wiring was pulled out and it was discovered that the wiring harness was melted. looking on online it has been showned to be a big problem. as i am driving my 3 children around, i would like my headlights to work and not be melting in my car. please have gmc fix this problem. a car that cost as much as mine should have working lights and non-melting parts. | |||
| 11/01/2011 | 50000 | ||
| Headlamp failed, wiring melted. next time the car may go up in flames.dangerous!!!!! | |||
| 10/01/2011 | 58000 | ||
| The passenager headlight burned out and was replaced. two weeks later the same light burned out. this time all the wiring was pulled out and it was discovered that the wiring harness was melted. looking on online it has been showned to be a big problem. as i am driving my 3 children around, i would like my headlights to work and not be melting in my car. please have gmc fix this problem. a car that cost as much as mine should have working lights and non-melting parts. | |||
| 11/01/2011 | 50000 | ||
| Headlamp failed, wiring melted. next time the car may go up in flames.dangerous!!!!! | |||
| 10/01/2011 | 58000 | ||
| The passenager headlight burned out and was replaced. two weeks later the same light burned out. this time all the wiring was pulled out and it was discovered that the wiring harness was melted. looking on online it has been showned to be a big problem. as i am driving my 3 children around, i would like my headlights to work and not be melting in my car. please have gmc fix this problem. a car that cost as much as mine should have working lights and non-melting parts. | |||
| 11/01/2011 | 50000 | ||
| Headlamp failed, wiring melted. next time the car may go up in flames.dangerous!!!!! | |||
| 11/26/2009 | 37000 | ||
| The headlamp on my 2008 saturn ourlook has gone out multiple times over the last two years that i have owned the vehicle. i have had to have the wiring harness replaced more than 3 times. the first time the new harness lasted a couple of months. the last two times, it only lasted about a week before burning up again. the harness that holds the lamp gets too hot and melts which is an electrical safety issue. | |||
| 12/10/2010 | 40568 | ||
| My 2008 saturn outlook lost both headlights in december 2010 within a couple of days of each other. the dealer informed us the bulbs had burned out and when they burned out they burned/corroded the wiring harnesses connected to them, necessitating a $200 repair. less than a year later, in november 2011, the right headlight went out again. when we took it to the dealer on november 4, 2011, they informed us the bulb had burned out and the harness had burned out again, and said the repair would be more than $200. we have seen this problem documented by many saturn owners on saturn fan sites, and also read to contact nhtsa to notify you of this common and potentially dangerous safety problem with the saturn outlook so that you could consider ordering gm to recall these vehicles. i hope you will order a recall and order gm to solve an unnecessary design problem that is a nuisance at best and could potentially lead to a fire or lost visibility that could result in accidents at worst. thank you for your consideration. | |||
| 11/26/2009 | 37000 | ||
| The headlamp on my 2008 saturn ourlook has gone out multiple times over the last two years that i have owned the vehicle. i have had to have the wiring harness replaced more than 3 times. the first time the new harness lasted a couple of months. the last two times, it only lasted about a week before burning up again. the harness that holds the lamp gets too hot and melts which is an electrical safety issue. | |||
| 12/10/2010 | 40568 | ||
| My 2008 saturn outlook lost both headlights in december 2010 within a couple of days of each other. the dealer informed us the bulbs had burned out and when they burned out they burned/corroded the wiring harnesses connected to them, necessitating a $200 repair. less than a year later, in november 2011, the right headlight went out again. when we took it to the dealer on november 4, 2011, they informed us the bulb had burned out and the harness had burned out again, and said the repair would be more than $200. we have seen this problem documented by many saturn owners on saturn fan sites, and also read to contact nhtsa to notify you of this common and potentially dangerous safety problem with the saturn outlook so that you could consider ordering gm to recall these vehicles. i hope you will order a recall and order gm to solve an unnecessary design problem that is a nuisance at best and could potentially lead to a fire or lost visibility that could result in accidents at worst. thank you for your consideration. | |||
| 08/02/2011 | 65187 | ||
| Complete loss of low beam headlights under similar or identical circumstances as other voqs and various websites forums. inspection revealed melted wiring harness connectors inside the headlamp assembly at the low beam headlamp bulb. vehicle date of manufacture 10-2007. no known body work. passenger low beam headlight connector is not melted as bad as the driver side low beam headlight connector. appears to be coming predominantly from the black wire going into the connector. all insulation is melted away. connector melted and brittle that it fell apart removing the bulb. bulb part # appears to be h11, 12v 55w u 64211 l+dot. osram. germany e1 25s. w0 q3. driver head light assembly casting date september 2007. part number 25876413, which appears to have been superseded. appears manufactured under automotive lighting with number lh hal 6143101907c2824. the inside connector area of the bulb itself also appears melted. the bulb is available for inspection. the headlamp assembly is still in use on the vehicle after receiving a pigtail splice repair and new bulb. the passenger side headlamp is now working and has received no repairs. | |||
| 12/10/2010 | 40568 | ||
| My 2008 saturn outlook lost both headlights in december 2010 within a couple of days of each other. the dealer informed us the bulbs had burned out and when they burned out they burned/corroded the wiring harnesses connected to them, necessitating a $200 repair. less than a year later, in november 2011, the right headlight went out again. when we took it to the dealer on november 4, 2011, they informed us the bulb had burned out and the harness had burned out again, and said the repair would be more than $200. we have seen this problem documented by many saturn owners on saturn fan sites, and also read to contact nhtsa to notify you of this common and potentially dangerous safety problem with the saturn outlook so that you could consider ordering gm to recall these vehicles. i hope you will order a recall and order gm to solve an unnecessary design problem that is a nuisance at best and could potentially lead to a fire or lost visibility that could result in accidents at worst. thank you for your consideration. | |||
| 08/02/2011 | 65187 | ||
| Complete loss of low beam headlights under similar or identical circumstances as other voqs and various websites forums. inspection revealed melted wiring harness connectors inside the headlamp assembly at the low beam headlamp bulb. vehicle date of manufacture 10-2007. no known body work. passenger low beam headlight connector is not melted as bad as the driver side low beam headlight connector. appears to be coming predominantly from the black wire going into the connector. all insulation is melted away. connector melted and brittle that it fell apart removing the bulb. bulb part # appears to be h11, 12v 55w u 64211 l+dot. osram. germany e1 25s. w0 q3. driver head light assembly casting date september 2007. part number 25876413, which appears to have been superseded. appears manufactured under automotive lighting with number lh hal 6143101907c2824. the inside connector area of the bulb itself also appears melted. the bulb is available for inspection. the headlamp assembly is still in use on the vehicle after receiving a pigtail splice repair and new bulb. the passenger side headlamp is now working and has received no repairs. | |||
| 12/10/2010 | 40568 | ||
| My 2008 saturn outlook lost both headlights in december 2010 within a couple of days of each other. the dealer informed us the bulbs had burned out and when they burned out they burned/corroded the wiring harnesses connected to them, necessitating a $200 repair. less than a year later, in november 2011, the right headlight went out again. when we took it to the dealer on november 4, 2011, they informed us the bulb had burned out and the harness had burned out again, and said the repair would be more than $200. we have seen this problem documented by many saturn owners on saturn fan sites, and also read to contact nhtsa to notify you of this common and potentially dangerous safety problem with the saturn outlook so that you could consider ordering gm to recall these vehicles. i hope you will order a recall and order gm to solve an unnecessary design problem that is a nuisance at best and could potentially lead to a fire or lost visibility that could result in accidents at worst. thank you for your consideration. | |||
| 08/02/2011 | 65187 | ||
| Complete loss of low beam headlights under similar or identical circumstances as other voqs and various websites forums. inspection revealed melted wiring harness connectors inside the headlamp assembly at the low beam headlamp bulb. vehicle date of manufacture 10-2007. no known body work. passenger low beam headlight connector is not melted as bad as the driver side low beam headlight connector. appears to be coming predominantly from the black wire going into the connector. all insulation is melted away. connector melted and brittle that it fell apart removing the bulb. bulb part # appears to be h11, 12v 55w u 64211 l+dot. osram. germany e1 25s. w0 q3. driver head light assembly casting date september 2007. part number 25876413, which appears to have been superseded. appears manufactured under automotive lighting with number lh hal 6143101907c2824. the inside connector area of the bulb itself also appears melted. the bulb is available for inspection. the headlamp assembly is still in use on the vehicle after receiving a pigtail splice repair and new bulb. the passenger side headlamp is now working and has received no repairs. | |||
| 12/10/2010 | 40568 | ||
| My 2008 saturn outlook lost both headlights in december 2010 within a couple of days of each other. the dealer informed us the bulbs had burned out and when they burned out they burned/corroded the wiring harnesses connected to them, necessitating a $200 repair. less than a year later, in november 2011, the right headlight went out again. when we took it to the dealer on november 4, 2011, they informed us the bulb had burned out and the harness had burned out again, and said the repair would be more than $200. we have seen this problem documented by many saturn owners on saturn fan sites, and also read to contact nhtsa to notify you of this common and potentially dangerous safety problem with the saturn outlook so that you could consider ordering gm to recall these vehicles. i hope you will order a recall and order gm to solve an unnecessary design problem that is a nuisance at best and could potentially lead to a fire or lost visibility that could result in accidents at worst. thank you for your consideration. | |||
| 08/02/2011 | 65187 | ||
| Complete loss of low beam headlights under similar or identical circumstances as other voqs and various websites forums. inspection revealed melted wiring harness connectors inside the headlamp assembly at the low beam headlamp bulb. vehicle date of manufacture 10-2007. no known body work. passenger low beam headlight connector is not melted as bad as the driver side low beam headlight connector. appears to be coming predominantly from the black wire going into the connector. all insulation is melted away. connector melted and brittle that it fell apart removing the bulb. bulb part # appears to be h11, 12v 55w u 64211 l+dot. osram. germany e1 25s. w0 q3. driver head light assembly casting date september 2007. part number 25876413, which appears to have been superseded. appears manufactured under automotive lighting with number lh hal 6143101907c2824. the inside connector area of the bulb itself also appears melted. the bulb is available for inspection. the headlamp assembly is still in use on the vehicle after receiving a pigtail splice repair and new bulb. the passenger side headlamp is now working and has received no repairs. | |||
| 10/27/2011 | |||
| Passenger side headlamp wiring harness found melted during hid lamp replacement. this is a fire hazard. it appears the melted wire was due to a designmanufacturing defect in that the wiring going to the hid headlamp needs to be made from a larger gauge. also, there is not enough slack in the bulb assembly to easily replace the bulb. | |||
| 10/26/2011 | 91440 | ||
| The headlights went out while i was driving home in the early evening, reducing my visability and the ability for others to see my vehicle. fortunately, it wasn't night yet and i was still able to navigate home, however had it been just an hour later it would have been completely dark and siginificantly more unsafe for this incident to have occurred. the wiring harness is a known defect by gm and steps should be taken to remedy it. this can create unsafe road conditions for saturn outlook drivers. | |||
| 10/27/2011 | |||
| Passenger side headlamp wiring harness found melted during hid lamp replacement. this is a fire hazard. it appears the melted wire was due to a designmanufacturing defect in that the wiring going to the hid headlamp needs to be made from a larger gauge. also, there is not enough slack in the bulb assembly to easily replace the bulb. | |||
| 10/26/2011 | 91440 | ||
| The headlights went out while i was driving home in the early evening, reducing my visability and the ability for others to see my vehicle. fortunately, it wasn't night yet and i was still able to navigate home, however had it been just an hour later it would have been completely dark and siginificantly more unsafe for this incident to have occurred. the wiring harness is a known defect by gm and steps should be taken to remedy it. this can create unsafe road conditions for saturn outlook drivers. | |||
| 10/27/2011 | |||
| Passenger side headlamp wiring harness found melted during hid lamp replacement. this is a fire hazard. it appears the melted wire was due to a designmanufacturing defect in that the wiring going to the hid headlamp needs to be made from a larger gauge. also, there is not enough slack in the bulb assembly to easily replace the bulb. | |||
| 10/26/2011 | 91440 | ||
| The headlights went out while i was driving home in the early evening, reducing my visability and the ability for others to see my vehicle. fortunately, it wasn't night yet and i was still able to navigate home, however had it been just an hour later it would have been completely dark and siginificantly more unsafe for this incident to have occurred. the wiring harness is a known defect by gm and steps should be taken to remedy it. this can create unsafe road conditions for saturn outlook drivers. | |||
| 07/01/2011 | 45000 | ||
| Head lamp wiring harness was melted due to poor wiring and thin wires. | |||
| 10/27/2011 | |||
| Passenger side headlamp wiring harness found melted during hid lamp replacement. this is a fire hazard. it appears the melted wire was due to a designmanufacturing defect in that the wiring going to the hid headlamp needs to be made from a larger gauge. also, there is not enough slack in the bulb assembly to easily replace the bulb. | |||
| 10/26/2011 | 91440 | ||
| The headlights went out while i was driving home in the early evening, reducing my visability and the ability for others to see my vehicle. fortunately, it wasn't night yet and i was still able to navigate home, however had it been just an hour later it would have been completely dark and siginificantly more unsafe for this incident to have occurred. the wiring harness is a known defect by gm and steps should be taken to remedy it. this can create unsafe road conditions for saturn outlook drivers. | |||
| 07/01/2011 | 45000 | ||
| Head lamp wiring harness was melted due to poor wiring and thin wires. | |||
| 10/08/2011 | 40000 | ||
| Upon inspection,i noticed that the passenger front head lamp was inoperative. the vehicle was taken to the dealer, and a technician concluded that wiring harness had melted and caused the bulb to fail. he then added that the other head lamp would soon fail. the vehicle was repaired at an expense of$ 360.00. the failure mileage was 40,000. | |||
| 08/26/2011 | 44396 | ||
| On 8/26/2011, i replaced my drivers | |||
| 10/08/2011 | 40000 | ||
| Upon inspection,i noticed that the passenger front head lamp was inoperative. the vehicle was taken to the dealer, and a technician concluded that wiring harness had melted and caused the bulb to fail. he then added that the other head lamp would soon fail. the vehicle was repaired at an expense of$ 360.00. the failure mileage was 40,000. | |||
| 08/26/2011 | 44396 | ||
| On 8/26/2011, i replaced my drivers | |||
| 10/08/2011 | 40000 | ||
| Upon inspection,i noticed that the passenger front head lamp was inoperative. the vehicle was taken to the dealer, and a technician concluded that wiring harness had melted and caused the bulb to fail. he then added that the other head lamp would soon fail. the vehicle was repaired at an expense of$ 360.00. the failure mileage was 40,000. | |||
| 08/26/2011 | 44396 | ||
| On 8/26/2011, i replaced my drivers | |||
| 10/08/2011 | 40000 | ||
| Upon inspection,i noticed that the passenger front head lamp was inoperative. the vehicle was taken to the dealer, and a technician concluded that wiring harness had melted and caused the bulb to fail. he then added that the other head lamp would soon fail. the vehicle was repaired at an expense of$ 360.00. the failure mileage was 40,000. | |||
| 08/26/2011 | 44396 | ||
| On 8/26/2011, i replaced my drivers | |||
| 09/10/2011 | 43000 | ||
| Driver side headlight went out, bought a new bulb and went to change it and realized the wiring harness is melted. called the authorized saturn dealer and was told this was fairly common (what!!!!) and that it would cost approx. $700.00 to repair. after some on-line research, found alot of people out there with the same problem. factory warranty that would cover this ran out 4 months prior to this and do not have that kind of money to spend on a simple headlight. this should be a safety issue due to the fire hazard of melting wires and people driving with only 1 or no headlights. who knows how long i have till the passenger side does the same thing. | |||
| 08/22/2011 | 44000 | ||
| My saturn outlook only has 44,000 miles on it and the passenger side headlight went out. got a replacement bulb from dealership - changed it - and the light was out after a week and a half. went back to dealership to buy another bulb and when switching it out - noticed that the wiring harness was melted. looked online only to find that this is a common problem with this vehicle and it should be recalled - as the danger of a fire is a high risk and having working headlights is the law. | |||
| 03/01/2011 | 65000 | ||
| In march, 2011, my cars left headlight burned out. when i changed the light, i discovered that the wiring harness had melted. i replaced the harness with a gm part bought at a dealership. last week, the right headlight burned out. again, when i changed the light, i discovered that the wiring harness also had melted. the wires seem small to me, and are smaller than the wires on the replacement harness. | |||
| 08/01/2011 | 80000 | ||
| Right headlight low beam connection has melted. was able to remove bulb, but badly burnt, can not replace lamp | |||
| 08/29/2011 | 55000 | ||
| Right headlight would work sometimes and others not. took into the dealership to have repaired and warranty does not cover. dealership tried to charge me 300 just to relpace the harness. needless to say my car is parked for now and hubby will be replacing his self. harness cost $25. | |||
| 08/03/2011 | 89948 | ||
| Low beam headlamp connector melted | |||
| 05/12/2011 | 38000 | ||
| Been having intermittent problems with the drivers side low beam not working, have been on a few occassions to make it work cycling light switch and now that does not help either. was researching ways to attempt to repair and my sister inlaw also has a saturn outlook and was telling me hers ended up being the harness, and after seeing all the threads about this happening to alot of other saturns i think i will be taking my wifes car to a local dealership to be look at for sfatey ressons. | |||
| 06/12/2011 | 52000 | ||
| Low beam driver's side headlamp on saturn outlook. bulb appeared to fail but on further inspection of the wiring harness it was melted at the connector. this happened in jan/feb of 2011 and now (jul) the passenger side is out. replaced the light bulb initially on both only to have it continuously go out. inspecting wiring harness on the passenger side later today. this clearly appears to be a fire hazzard. | |||
| 05/12/2011 | 38000 | ||
| Been having intermittent problems with the drivers side low beam not working, have been on a few occassions to make it work cycling light switch and now that does not help either. was researching ways to attempt to repair and my sister inlaw also has a saturn outlook and was telling me hers ended up being the harness, and after seeing all the threads about this happening to alot of other saturns i think i will be taking my wifes car to a local dealership to be look at for sfatey ressons. | |||
| 06/12/2011 | 52000 | ||
| Low beam driver's side headlamp on saturn outlook. bulb appeared to fail but on further inspection of the wiring harness it was melted at the connector. this happened in jan/feb of 2011 and now (jul) the passenger side is out. replaced the light bulb initially on both only to have it continuously go out. inspecting wiring harness on the passenger side later today. this clearly appears to be a fire hazzard. | |||
| 12/20/2010 | 42000 | ||
| Low beam headlight went out in december 2010. replaced bulb. light went out again in july 2011. wire casing is melted. known issue with gm/saturn. | |||
| 06/29/2011 | 27000 | ||
| Headlights go out due to a faulty wire harness. has happened many times and i fix it just to have them go out again. this is a clear safty issue and many people have had the same problem. time to step up and fix this obvious safety problem. | |||
| 05/20/2011 | 60000 | ||
| The wire harness for the low beam headlights has melted. it is a 2008 saturn outlook. the wires and the plug appear to be insufficient for the amount of electricity flowing through them. | |||
| 06/17/2011 | 64000 | ||
| On my 2008 saturn outlook the passenger side headlight went out then after being replaced went out again about a month later come to find out the wiring burned out and had to be replaced. a few months later i was driving and pulled over for the driver side headlight being out. i had the light replaced only for it to go out a few months later and also at this time told the wiring melted and i had to get the whole thing replaced. this is a safety issue i drive with kids in my car and if this ever happened to both lights at night i don't want to think of what could have happened. | |||
| 06/02/2011 | 46000 | ||
| I purchased a 2008 saturn outlook in february of 2011. my passenger healdamp (low beam) electrical harness connector to the bulb melted and caused a sparks to come out to the headlamp protector..also damaging it.. | |||
| 05/20/2011 | 60000 | ||
| The wire harness for the low beam headlights has melted. it is a 2008 saturn outlook. the wires and the plug appear to be insufficient for the amount of electricity flowing through them. | |||
| 06/17/2011 | 64000 | ||
| On my 2008 saturn outlook the passenger side headlight went out then after being replaced went out again about a month later come to find out the wiring burned out and had to be replaced. a few months later i was driving and pulled over for the driver side headlight being out. i had the light replaced only for it to go out a few months later and also at this time told the wiring melted and i had to get the whole thing replaced. this is a safety issue i drive with kids in my car and if this ever happened to both lights at night i don't want to think of what could have happened. | |||
| 06/02/2011 | 46000 | ||
| I purchased a 2008 saturn outlook in february of 2011. my passenger healdamp (low beam) electrical harness connector to the bulb melted and caused a sparks to come out to the headlamp protector..also damaging it.. | |||
| 06/17/2011 | 64000 | ||
| On my 2008 saturn outlook the passenger side headlight went out then after being replaced went out again about a month later come to find out the wiring burned out and had to be replaced. a few months later i was driving and pulled over for the driver side headlight being out. i had the light replaced only for it to go out a few months later and also at this time told the wiring melted and i had to get the whole thing replaced. this is a safety issue i drive with kids in my car and if this ever happened to both lights at night i don't want to think of what could have happened. | |||
| 06/02/2011 | 46000 | ||
| I purchased a 2008 saturn outlook in february of 2011. my passenger healdamp (low beam) electrical harness connector to the bulb melted and caused a sparks to come out to the headlamp protector..also damaging it.. | |||
| 06/18/2011 | 38680 | ||
| Driving south on interstate 77 in ohio the low beam headlights went out. luckily it was in an area that had some lighting that gave me time to react due to there being heavy traffic behind me that may have not been able to stop causing a fairly large accident. having to drive home with my high beams on the remaining 60 miles to home and then inspecting the bulbs when i arrived home, i noticed that the harnesses were melted near the connectors. i inspected the bulbs and they are the original equipment bulbs and not high wattage replacements that may have caused a deviation from what the harnesses were intended for. | |||
| 06/17/2011 | 64000 | ||
| On my 2008 saturn outlook the passenger side headlight went out then after being replaced went out again about a month later come to find out the wiring burned out and had to be replaced. a few months later i was driving and pulled over for the driver side headlight being out. i had the light replaced only for it to go out a few months later and also at this time told the wiring melted and i had to get the whole thing replaced. this is a safety issue i drive with kids in my car and if this ever happened to both lights at night i don't want to think of what could have happened. | |||
| 06/02/2011 | 46000 | ||
| I purchased a 2008 saturn outlook in february of 2011. my passenger healdamp (low beam) electrical harness connector to the bulb melted and caused a sparks to come out to the headlamp protector..also damaging it.. | |||
| 06/18/2011 | 38680 | ||
| Driving south on interstate 77 in ohio the low beam headlights went out. luckily it was in an area that had some lighting that gave me time to react due to there being heavy traffic behind me that may have not been able to stop causing a fairly large accident. having to drive home with my high beams on the remaining 60 miles to home and then inspecting the bulbs when i arrived home, i noticed that the harnesses were melted near the connectors. i inspected the bulbs and they are the original equipment bulbs and not high wattage replacements that may have caused a deviation from what the harnesses were intended for. | |||
| 06/02/2011 | 35000 | ||
| Electrical failure- the headlights operate intermittently and produces a safety issue. i was ticketed in march for no headlights then 3 days later it started working. now 2 days ago it went out again. prior to this, i informed the dealer that our radio and driver side passender window operated intermittently as well but they could not troubleshoot the problem at the time, as if worked well. it appears to be a consistent problem with gm cars and we need an intervention. | |||
| 05/08/2011 | 49947 | ||
| The failure that occured in my 2008 saturn outlook was a faulty driver's side wiring harness for the headlight, which resulted in the lowbeam headlight being inoperable. this occured on may 8th, 2011 and was continuous. i had the wiring harness replaced at my cost due to the safety issue of only driving with one working headlight at night as well as the fact it's against the law in the state of ohio. additionally, i was traveling to canada and did not want to risk the possibility of a crash or collision with an animal due to the faulty light. i paid out of pocket over $270 for the necessary repairs including parts and labor (the old part is not available). gm published a bulletin regarding this issue: (#09-08-42-004: low beam headlamp bulb inoperative - replace harness and fill connector cavity for low beam bulb connector with nyogel grease may 29, 2009) this is most definitely a safety issue and should be recalled immediately. thank you for your time and consideration with this matter. | |||
| 04/25/2011 | 36000 | ||
| Low beam headlight wiring harness and bulb connection melted causing loss of headlights. | |||
| 03/27/2011 | 70323 | ||
| The low beam connection melted. | |||
| 04/09/2011 | 39000 | ||
| I have a 2008 saturn outlook. when going to replace the headlamp bulb all of the wires have melted. now i will have to pay for a new one due to the fact my warranty had just expired. thankfully the car did not burn up due to the fact on was on a twelve hour drive with my family. | |||
| 08/01/2010 | |||
| Our 2008 saturn outlook's headlights continuously keep going out. and it is very costly to repair, especially since saturn went out of business. also, we have a protable dvd player that we use in the car for our kids and when we plug it into the outlet near the radio an burning odor comes from it. | |||
| 02/15/2011 | 34000 | ||
| Driver side low beam head light wiring harness melted. insulating sleeve on wiring at wiring harness was melted. | |||
| 08/01/2010 | |||
| Our 2008 saturn outlook's headlights continuously keep going out. and it is very costly to repair, especially since saturn went out of business. also, we have a protable dvd player that we use in the car for our kids and when we plug it into the outlet near the radio an burning odor comes from it. | |||
| 02/15/2011 | 34000 | ||
| Driver side low beam head light wiring harness melted. insulating sleeve on wiring at wiring harness was melted. | |||
| 01/11/2011 | |||
| Headlight wiring defect | |||
| 02/15/2011 | 34000 | ||
| Driver side low beam head light wiring harness melted. insulating sleeve on wiring at wiring harness was melted. | |||
| 01/11/2011 | |||
| Headlight wiring defect | |||
| 02/15/2011 | 34000 | ||
| Driver side low beam head light wiring harness melted. insulating sleeve on wiring at wiring harness was melted. | |||
| 01/11/2011 | |||
| Headlight wiring defect | |||
| 02/14/2011 | 41000 | ||
| I have a 2008 saturn outlook xr. there are now over 150 complaints filed with the nhtsa regarding electrical problems and failure of the low beam lights on both sides. my passenger side failed and when repairs were started the gm repair shop noted the wiring harness where the bulb is inserted was burned (melted and blackened) as is the case in all the complaints i reviewed. gm issued a tsb in may 2009 addressing this problem (tsb# 09-08-42-004) which included filling the connector cavity with nyogel grease after removing and replacing the harness. my vehicle is out of warranty with just over 41,000 miles. the gm shop acknowledged that they have seen other vehicles in this model line with the same failure. however they had no directions to cover the repairs since the vehicle was out of warranty. it was recommended that i call gm customer assistance. that call resulted in an apparent lack of knowledge of this problem in spite of the numerous nhtsa complaints and internet discussions regarding this problem. this is an obvious safety issue should a failure occur while driving at night. i can also expect that the drivers side will also fail which will result in an additional repair cost beyond just replacing a burned out bulb. | |||
| 01/31/2011 | 48000 | ||
| Failure is headlights go out while driving vehicle. there is no indication of the headlights going out they just go out completely. both low-beam headlights on my 2008 saturn outlook went completely out while driving on the highway. luckily no accidents we're caused by this issue. i researched various websites only to find gm has a tsb on this issue tsb# 09-08-42-004. i contacted gm today to advise i would like to have this issue repaired they informed me this is only covered under warranty. this seems to be a very serious issue to only be covered under warranty and not under a safety recall. | |||
| 01/21/2011 | 51000 | ||
| Upon noticing a headlight out on my wife's 2008 saturn outlook, it was noted upon disassembly of the headlight that there was significant melting damage to the electrical wiring harness to the passenger side hid headlight fixture. the wiring harness was charred and blackened in the area of the headlight connector assembly. it appears there was signficant heat/arcing during the failure event. the damaged wiring harness caused the passenger side headlight to become non functional. the vehicle has approximately 50000 miles on it. this is the first such failure for this vehicle, however, upon reading various online postings about this matter, it appears to be a very common failure mode in these model vehicles. the headlight wiring harness assembly has been replaced, along with the headlight assembly due to heat damage to the headlight lamp wiring connector. old parts are not available due to being thrown away. | |||
| 01/31/2011 | 48000 | ||
| Failure is headlights go out while driving vehicle. there is no indication of the headlights going out they just go out completely. both low-beam headlights on my 2008 saturn outlook went completely out while driving on the highway. luckily no accidents we're caused by this issue. i researched various websites only to find gm has a tsb on this issue tsb# 09-08-42-004. i contacted gm today to advise i would like to have this issue repaired they informed me this is only covered under warranty. this seems to be a very serious issue to only be covered under warranty and not under a safety recall. | |||
| 01/21/2011 | 51000 | ||
| Upon noticing a headlight out on my wife's 2008 saturn outlook, it was noted upon disassembly of the headlight that there was significant melting damage to the electrical wiring harness to the passenger side hid headlight fixture. the wiring harness was charred and blackened in the area of the headlight connector assembly. it appears there was signficant heat/arcing during the failure event. the damaged wiring harness caused the passenger side headlight to become non functional. the vehicle has approximately 50000 miles on it. this is the first such failure for this vehicle, however, upon reading various online postings about this matter, it appears to be a very common failure mode in these model vehicles. the headlight wiring harness assembly has been replaced, along with the headlight assembly due to heat damage to the headlight lamp wiring connector. old parts are not available due to being thrown away. | |||
| 01/31/2011 | 48000 | ||
| Failure is headlights go out while driving vehicle. there is no indication of the headlights going out they just go out completely. both low-beam headlights on my 2008 saturn outlook went completely out while driving on the highway. luckily no accidents we're caused by this issue. i researched various websites only to find gm has a tsb on this issue tsb# 09-08-42-004. i contacted gm today to advise i would like to have this issue repaired they informed me this is only covered under warranty. this seems to be a very serious issue to only be covered under warranty and not under a safety recall. | |||
| 01/21/2011 | 51000 | ||
| Upon noticing a headlight out on my wife's 2008 saturn outlook, it was noted upon disassembly of the headlight that there was significant melting damage to the electrical wiring harness to the passenger side hid headlight fixture. the wiring harness was charred and blackened in the area of the headlight connector assembly. it appears there was signficant heat/arcing during the failure event. the damaged wiring harness caused the passenger side headlight to become non functional. the vehicle has approximately 50000 miles on it. this is the first such failure for this vehicle, however, upon reading various online postings about this matter, it appears to be a very common failure mode in these model vehicles. the headlight wiring harness assembly has been replaced, along with the headlight assembly due to heat damage to the headlight lamp wiring connector. old parts are not available due to being thrown away. | |||
| 01/08/2011 | 36555 | ||
| Overheating of low beam headlamp wiring causing melting of plastic components. headlamps will loose electrical connection and all lamp light will be lost. | |||
| 11/10/2010 | 41000 | ||
| Passenger side headlight became inoperative, wire harness replaced due to repair description of melting. no incident for approx 9 months. driver side headlight becomes inoperative intermittently during driving. hand adjustment of wire harness temporarily allows headlight to function. passenger side headlight begins to fail in same intermittent way as driver side headlight. loss of headlight while driving, driving becomes hazardous. | |||
| 07/20/2010 | 52000 | ||
| 2008 saturn outlook wiring harness on headlight overheated and headlight no longer works. already had at service center twice. paid for replacement headlight which went out a day or two later; then paid for a diagnosis. already pulled over twice by law enforcement for having headlight out. | |||
| 11/13/2010 | 41000 | ||
| Passenger side headlight out on the 2008 saturn outlook. went out one day, a few days later started working again. now is out for good on low beam will work for high beams. | |||
| 12/21/2010 | 61163 | ||
| Our 2008 saturn just had to have the driver's side low lamp headlight fixed. melted harness piece. we had to pay for this one because we are out of warranty time (60k miles). the passenger side lamp went out while under warranty. it's ridiculous that we just spent $279 to have a light repaired that seems to be a recurring problem with saturns... before that we had the whole passenger side airbag light problem. the car doesn't sense when someone is sitting in the front passenger seat. dealership said car is out of warranty and it will cost us because it's probably a faulty sensor. this is our second outlook. lemon-lawed the 2007 and thought we'd give them another chance. not smart on our part in retrospect! | |||
| 01/15/2010 | 42000 | ||
| Driver's side headlight went out. replaced bulb. approximately 3 months later, same headlight went out again. replaced bulb. same headlight went out again in july 2010. replaced a 3rd time. bulb went out again in nov 2010. informed wiring had melted and harness/connector needs to be replaced. yesterday 12/21/2010 passenger side headlight went out and same problem. | |||
| 12/21/2010 | 61163 | ||
| Our 2008 saturn just had to have the driver's side low lamp headlight fixed. melted harness piece. we had to pay for this one because we are out of warranty time (60k miles). the passenger side lamp went out while under warranty. it's ridiculous that we just spent $279 to have a light repaired that seems to be a recurring problem with saturns... before that we had the whole passenger side airbag light problem. the car doesn't sense when someone is sitting in the front passenger seat. dealership said car is out of warranty and it will cost us because it's probably a faulty sensor. this is our second outlook. lemon-lawed the 2007 and thought we'd give them another chance. not smart on our part in retrospect! | |||
| 01/15/2010 | 42000 | ||
| Driver's side headlight went out. replaced bulb. approximately 3 months later, same headlight went out again. replaced bulb. same headlight went out again in july 2010. replaced a 3rd time. bulb went out again in nov 2010. informed wiring had melted and harness/connector needs to be replaced. yesterday 12/21/2010 passenger side headlight went out and same problem. | |||
| 11/28/2010 | 40000 | ||
| The passenger headlamp stopprd working. we found out that this is because the wire and socket melted and burned. i'm relieved that it has not caused a major vehicle fire. 40,000 miles. | |||
| 11/12/2010 | 56000 | ||
| My passanger headlight turned off around 11/12/10, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the chevrolett dealer and they want me to pay $285 to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 11/16/2010 | 46600 | ||
| Drivers side light bulb burned out. after investigation, the wire bundle to the light overheated/burnt and melted, resulting in the halogen bulb failure. unbelievable amount of online complaints involving the same issue, which repeats itself, even after the dealer replaces the wiring harness. the wiring harness is plastic, under-engineered and repeatedly fails. this item needs to be recalled and repaced with a metal wiring harness. reference saturn' s tsb #09-08-42-004. this is a known problem and a serious safety issue. | |||
| 10/14/2010 | 80000 | ||
| 2008 saturn outlook xe. harness to both headlights (low beam) has melted which now i have no headlights. | |||
| 11/15/2010 | 60000 | ||
| Driver's side wiring harness melted on headlight, saturn outlook 2008 | |||
| 10/01/2010 | 40000 | ||
| My husband and i will be taking our 2008 saturn outlook in for the 5th time, yes i said 5th time, to get the headlight fixed. the drivers side has had a bulb replaced as well as the wiring harness replaced...same with the passenger side. it only has 40,000 miles on it and we have owned it less than a year. we are lucky that our dealership is taking pity on us, and fixing it for free because our warrenty just expired. please recall this. this is a dangerous defect that needs to be fixed! | |||
| 11/16/2010 | 46600 | ||
| Drivers side light bulb burned out. after investigation, the wire bundle to the light overheated/burnt and melted, resulting in the halogen bulb failure. unbelievable amount of online complaints involving the same issue, which repeats itself, even after the dealer replaces the wiring harness. the wiring harness is plastic, under-engineered and repeatedly fails. this item needs to be recalled and repaced with a metal wiring harness. reference saturn' s tsb #09-08-42-004. this is a known problem and a serious safety issue. | |||
| 10/14/2010 | 80000 | ||
| 2008 saturn outlook xe. harness to both headlights (low beam) has melted which now i have no headlights. | |||
| 11/15/2010 | 60000 | ||
| Driver's side wiring harness melted on headlight, saturn outlook 2008 | |||
| 10/01/2010 | 40000 | ||
| My husband and i will be taking our 2008 saturn outlook in for the 5th time, yes i said 5th time, to get the headlight fixed. the drivers side has had a bulb replaced as well as the wiring harness replaced...same with the passenger side. it only has 40,000 miles on it and we have owned it less than a year. we are lucky that our dealership is taking pity on us, and fixing it for free because our warrenty just expired. please recall this. this is a dangerous defect that needs to be fixed! | |||
| 11/16/2010 | 46600 | ||
| Drivers side light bulb burned out. after investigation, the wire bundle to the light overheated/burnt and melted, resulting in the halogen bulb failure. unbelievable amount of online complaints involving the same issue, which repeats itself, even after the dealer replaces the wiring harness. the wiring harness is plastic, under-engineered and repeatedly fails. this item needs to be recalled and repaced with a metal wiring harness. reference saturn' s tsb #09-08-42-004. this is a known problem and a serious safety issue. | |||
| 10/14/2010 | 80000 | ||
| 2008 saturn outlook xe. harness to both headlights (low beam) has melted which now i have no headlights. | |||
| 11/15/2010 | 60000 | ||
| Driver's side wiring harness melted on headlight, saturn outlook 2008 | |||
| 10/01/2010 | 40000 | ||
| My husband and i will be taking our 2008 saturn outlook in for the 5th time, yes i said 5th time, to get the headlight fixed. the drivers side has had a bulb replaced as well as the wiring harness replaced...same with the passenger side. it only has 40,000 miles on it and we have owned it less than a year. we are lucky that our dealership is taking pity on us, and fixing it for free because our warrenty just expired. please recall this. this is a dangerous defect that needs to be fixed! | |||
| 11/16/2010 | 46600 | ||
| Drivers side light bulb burned out. after investigation, the wire bundle to the light overheated/burnt and melted, resulting in the halogen bulb failure. unbelievable amount of online complaints involving the same issue, which repeats itself, even after the dealer replaces the wiring harness. the wiring harness is plastic, under-engineered and repeatedly fails. this item needs to be recalled and repaced with a metal wiring harness. reference saturn' s tsb #09-08-42-004. this is a known problem and a serious safety issue. | |||
| 10/14/2010 | 80000 | ||
| 2008 saturn outlook xe. harness to both headlights (low beam) has melted which now i have no headlights. | |||
| 11/15/2010 | 60000 | ||
| Driver's side wiring harness melted on headlight, saturn outlook 2008 | |||
| 10/01/2010 | 40000 | ||
| My husband and i will be taking our 2008 saturn outlook in for the 5th time, yes i said 5th time, to get the headlight fixed. the drivers side has had a bulb replaced as well as the wiring harness replaced...same with the passenger side. it only has 40,000 miles on it and we have owned it less than a year. we are lucky that our dealership is taking pity on us, and fixing it for free because our warrenty just expired. please recall this. this is a dangerous defect that needs to be fixed! | |||
| 10/12/2010 | 40000 | ||
| The headlight harness attachment to the light bulb has burned on both sides of my vehicle. this caused the light to go out and melt the insulation near the coupling. | |||
| 11/15/2010 | 60000 | ||
| Driver's side wiring harness melted on headlight, saturn outlook 2008 | |||
| 10/01/2010 | 40000 | ||
| My husband and i will be taking our 2008 saturn outlook in for the 5th time, yes i said 5th time, to get the headlight fixed. the drivers side has had a bulb replaced as well as the wiring harness replaced...same with the passenger side. it only has 40,000 miles on it and we have owned it less than a year. we are lucky that our dealership is taking pity on us, and fixing it for free because our warrenty just expired. please recall this. this is a dangerous defect that needs to be fixed! | |||
| 10/12/2010 | 40000 | ||
| The headlight harness attachment to the light bulb has burned on both sides of my vehicle. this caused the light to go out and melt the insulation near the coupling. | |||
| 10/22/2010 | 36000 | ||
| One evening while driving my children home from an event, we smelled a toxic burning type smell. when we arrived home, i saw that the front headlamp was out (a bit surprising for a 2 year old vehicle). the dealer discovered that the wiring harness connector was burned. a bit frightening and not tro mention costly. although the car was 2 years old, it has just above 36,000 miles and thus out of warranty. my fault for not getting to the dealer immediately when the mileage would have been just below the 36,000 mile mark. | |||
| 10/12/2010 | 40000 | ||
| The headlight harness attachment to the light bulb has burned on both sides of my vehicle. this caused the light to go out and melt the insulation near the coupling. | |||
| 10/22/2010 | 36000 | ||
| One evening while driving my children home from an event, we smelled a toxic burning type smell. when we arrived home, i saw that the front headlamp was out (a bit surprising for a 2 year old vehicle). the dealer discovered that the wiring harness connector was burned. a bit frightening and not tro mention costly. although the car was 2 years old, it has just above 36,000 miles and thus out of warranty. my fault for not getting to the dealer immediately when the mileage would have been just below the 36,000 mile mark. | |||
| 11/03/2010 | 57000 | ||
| My passanger headlight turned off at about 30,000 miles, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the dealer when they told me it was under warranty and would replace the faulty wire harness. now my car is at about 57,000 miles, no warranty and my driver side headlight keeps turning off. i called the chevrolett dealer and they want me to pay $100 just to look at it and then pay for whatever needs to be done to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 09/10/2010 | 55253 | ||
| 1. passenger side low beam went out. 2. replaced it thinking the bulb was dead. 3. 2 days later, the new bulb was out. 4. went digging back under the wheel well and through some funky arm bending and twisting of the neck i could see that one of the female lugs on the connector was burnt. 5. used electrical tape to temp fix the light. it went out 1 day later and not even driving the vehicle for that 2 day period. 6. went in and started an internet search and discovered i am not the only one with this major gm problem. i have already got a warning for the police to fix the headlight out. i shouldn't have to worry when it will go out again and hopefully not get a ticket or even worse. a crash. | |||
| 10/22/2010 | 36000 | ||
| One evening while driving my children home from an event, we smelled a toxic burning type smell. when we arrived home, i saw that the front headlamp was out (a bit surprising for a 2 year old vehicle). the dealer discovered that the wiring harness connector was burned. a bit frightening and not tro mention costly. although the car was 2 years old, it has just above 36,000 miles and thus out of warranty. my fault for not getting to the dealer immediately when the mileage would have been just below the 36,000 mile mark. | |||
| 11/03/2010 | 57000 | ||
| My passanger headlight turned off at about 30,000 miles, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the dealer when they told me it was under warranty and would replace the faulty wire harness. now my car is at about 57,000 miles, no warranty and my driver side headlight keeps turning off. i called the chevrolett dealer and they want me to pay $100 just to look at it and then pay for whatever needs to be done to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 09/10/2010 | 55253 | ||
| 1. passenger side low beam went out. 2. replaced it thinking the bulb was dead. 3. 2 days later, the new bulb was out. 4. went digging back under the wheel well and through some funky arm bending and twisting of the neck i could see that one of the female lugs on the connector was burnt. 5. used electrical tape to temp fix the light. it went out 1 day later and not even driving the vehicle for that 2 day period. 6. went in and started an internet search and discovered i am not the only one with this major gm problem. i have already got a warning for the police to fix the headlight out. i shouldn't have to worry when it will go out again and hopefully not get a ticket or even worse. a crash. | |||
| 11/03/2010 | 57000 | ||
| My passanger headlight turned off at about 30,000 miles, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the dealer when they told me it was under warranty and would replace the faulty wire harness. now my car is at about 57,000 miles, no warranty and my driver side headlight keeps turning off. i called the chevrolett dealer and they want me to pay $100 just to look at it and then pay for whatever needs to be done to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 09/10/2010 | 55253 | ||
| 1. passenger side low beam went out. 2. replaced it thinking the bulb was dead. 3. 2 days later, the new bulb was out. 4. went digging back under the wheel well and through some funky arm bending and twisting of the neck i could see that one of the female lugs on the connector was burnt. 5. used electrical tape to temp fix the light. it went out 1 day later and not even driving the vehicle for that 2 day period. 6. went in and started an internet search and discovered i am not the only one with this major gm problem. i have already got a warning for the police to fix the headlight out. i shouldn't have to worry when it will go out again and hopefully not get a ticket or even worse. a crash. | |||
| 11/03/2010 | 57000 | ||
| My passanger headlight turned off at about 30,000 miles, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the dealer when they told me it was under warranty and would replace the faulty wire harness. now my car is at about 57,000 miles, no warranty and my driver side headlight keeps turning off. i called the chevrolett dealer and they want me to pay $100 just to look at it and then pay for whatever needs to be done to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 09/10/2010 | 55253 | ||
| 1. passenger side low beam went out. 2. replaced it thinking the bulb was dead. 3. 2 days later, the new bulb was out. 4. went digging back under the wheel well and through some funky arm bending and twisting of the neck i could see that one of the female lugs on the connector was burnt. 5. used electrical tape to temp fix the light. it went out 1 day later and not even driving the vehicle for that 2 day period. 6. went in and started an internet search and discovered i am not the only one with this major gm problem. i have already got a warning for the police to fix the headlight out. i shouldn't have to worry when it will go out again and hopefully not get a ticket or even worse. a crash. | |||
| 11/03/2010 | 57000 | ||
| My passanger headlight turned off at about 30,000 miles, the bulb was replaced. two weeks later the same headlight turned off again. i took it back to the dealer when they told me it was under warranty and would replace the faulty wire harness. now my car is at about 57,000 miles, no warranty and my driver side headlight keeps turning off. i called the chevrolett dealer and they want me to pay $100 just to look at it and then pay for whatever needs to be done to fix the problem. i dont think that its right to make us pay for something that is completely faulty. this is really serious and can cause and accident. | |||
| 09/10/2010 | 55253 | ||
| 1. passenger side low beam went out. 2. replaced it thinking the bulb was dead. 3. 2 days later, the new bulb was out. 4. went digging back under the wheel well and through some funky arm bending and twisting of the neck i could see that one of the female lugs on the connector was burnt. 5. used electrical tape to temp fix the light. it went out 1 day later and not even driving the vehicle for that 2 day period. 6. went in and started an internet search and discovered i am not the only one with this major gm problem. i have already got a warning for the police to fix the headlight out. i shouldn't have to worry when it will go out again and hopefully not get a ticket or even worse. a crash. | |||
| 10/14/2010 | 25083 | ||
| 2008 saturn outlook driver side low beam headlight went dark due to exposed wires in the wire harness near the bulb socket. | |||
| 09/10/2010 | 10000 | ||
| The wiring harness on the passengers side low beam has melted twice. it was last replaced two weeks ago, and has since gone out again, i suspect that it has melted again but will not know for sure until i take the car back to the shop. why rae these harnes's melting and why hasn't gm made a recommendation to fix this problem. | |||
| 09/15/2010 | 31700 | ||
| 2008 outlook had a burned out low beam on the driver side at 31,750 miles. dealer confirmed that the wiring harness was melted causing the failure and need replacing. gm needs to recall both wiring harnesses as i am sure the next one will go and it will be past the warranty. this is clearly a safety defect having a light's wiring harness melt. apparently, this is a common problem with '08 outlooks. please issue a recall! | |||
| 09/10/2010 | 55000 | ||
| Driver side low beam headlight is not working even after light bulb was changed. taken in to dealer and told that the left front wiring iharness is melted. | |||
| 07/18/2010 | |||
| 1a. the headlights on our 2008 saturn outlook started malfunctioning when on auto in july 2010. 1b. our transmission doesn't properly engage, either. 2a. our headlights went completely out on the left side, even when on manual, last friday evening. they had been working earlier in manual, so we were unaware until pulled over by an mp and cited. we were unable to drive our outlook at night. saturn finally agreed to fix the wiring harness on wednesday, but they will not fix the new bulb that shorted out due to the wiring problem. it caused us to not be able to safely or legally drive at night. 2b. the transmission often does not engage, especially when we are stopped and then try to cross traffic to turn left. this has caused several near misses and one minor accident for us. it usually occurs when we are stopped and needing to speed up to merge or cross traffic. 3a. currently, saturn is replacing the wiring harness but not the light burned out because of the wiring problem, stating this is a maintenance issue. they are also addressing leaks in the water and fuel pumps. 3b. unless the transmission problem is fixed by the leaks repair, they have not done anything to correct the transmission problem. | |||
| 09/10/2010 | 55000 | ||
| Driver side low beam headlight is not working even after light bulb was changed. taken in to dealer and told that the left front wiring iharness is melted. | |||
| 07/18/2010 | |||
| 1a. the headlights on our 2008 saturn outlook started malfunctioning when on auto in july 2010. 1b. our transmission doesn't properly engage, either. 2a. our headlights went completely out on the left side, even when on manual, last friday evening. they had been working earlier in manual, so we were unaware until pulled over by an mp and cited. we were unable to drive our outlook at night. saturn finally agreed to fix the wiring harness on wednesday, but they will not fix the new bulb that shorted out due to the wiring problem. it caused us to not be able to safely or legally drive at night. 2b. the transmission often does not engage, especially when we are stopped and then try to cross traffic to turn left. this has caused several near misses and one minor accident for us. it usually occurs when we are stopped and needing to speed up to merge or cross traffic. 3a. currently, saturn is replacing the wiring harness but not the light burned out because of the wiring problem, stating this is a maintenance issue. they are also addressing leaks in the water and fuel pumps. 3b. unless the transmission problem is fixed by the leaks repair, they have not done anything to correct the transmission problem. | |||
| 09/10/2010 | 55000 | ||
| Driver side low beam headlight is not working even after light bulb was changed. taken in to dealer and told that the left front wiring iharness is melted. | |||
| 07/18/2010 | |||
| 1a. the headlights on our 2008 saturn outlook started malfunctioning when on auto in july 2010. 1b. our transmission doesn't properly engage, either. 2a. our headlights went completely out on the left side, even when on manual, last friday evening. they had been working earlier in manual, so we were unaware until pulled over by an mp and cited. we were unable to drive our outlook at night. saturn finally agreed to fix the wiring harness on wednesday, but they will not fix the new bulb that shorted out due to the wiring problem. it caused us to not be able to safely or legally drive at night. 2b. the transmission often does not engage, especially when we are stopped and then try to cross traffic to turn left. this has caused several near misses and one minor accident for us. it usually occurs when we are stopped and needing to speed up to merge or cross traffic. 3a. currently, saturn is replacing the wiring harness but not the light burned out because of the wiring problem, stating this is a maintenance issue. they are also addressing leaks in the water and fuel pumps. 3b. unless the transmission problem is fixed by the leaks repair, they have not done anything to correct the transmission problem. | |||
| 09/10/2010 | 55000 | ||
| Driver side low beam headlight is not working even after light bulb was changed. taken in to dealer and told that the left front wiring iharness is melted. | |||
| 07/18/2010 | |||
| 1a. the headlights on our 2008 saturn outlook started malfunctioning when on auto in july 2010. 1b. our transmission doesn't properly engage, either. 2a. our headlights went completely out on the left side, even when on manual, last friday evening. they had been working earlier in manual, so we were unaware until pulled over by an mp and cited. we were unable to drive our outlook at night. saturn finally agreed to fix the wiring harness on wednesday, but they will not fix the new bulb that shorted out due to the wiring problem. it caused us to not be able to safely or legally drive at night. 2b. the transmission often does not engage, especially when we are stopped and then try to cross traffic to turn left. this has caused several near misses and one minor accident for us. it usually occurs when we are stopped and needing to speed up to merge or cross traffic. 3a. currently, saturn is replacing the wiring harness but not the light burned out because of the wiring problem, stating this is a maintenance issue. they are also addressing leaks in the water and fuel pumps. 3b. unless the transmission problem is fixed by the leaks repair, they have not done anything to correct the transmission problem. | |||
| 09/04/2010 | |||
| My 2008 saturn outlook has had problems with the headlights. i had two headlights malfunction at the same time. i went to replace the bulbs and one of lights started to work without replacement. the second bulb had a burn mark and the connector on the wiring harness was melted. i plugged the bulb back it and it work, though a bit dimmer. this is the 3rd or 4th time i've had problems with the headlights. i had thought they replaced the wiring harness before under warranty. i'm assuming they will be doing the same since the bulbs still work and the connector is melted on the one harness. | |||
| 07/18/2010 | |||
| 1a. the headlights on our 2008 saturn outlook started malfunctioning when on auto in july 2010. 1b. our transmission doesn't properly engage, either. 2a. our headlights went completely out on the left side, even when on manual, last friday evening. they had been working earlier in manual, so we were unaware until pulled over by an mp and cited. we were unable to drive our outlook at night. saturn finally agreed to fix the wiring harness on wednesday, but they will not fix the new bulb that shorted out due to the wiring problem. it caused us to not be able to safely or legally drive at night. 2b. the transmission often does not engage, especially when we are stopped and then try to cross traffic to turn left. this has caused several near misses and one minor accident for us. it usually occurs when we are stopped and needing to speed up to merge or cross traffic. 3a. currently, saturn is replacing the wiring harness but not the light burned out because of the wiring problem, stating this is a maintenance issue. they are also addressing leaks in the water and fuel pumps. 3b. unless the transmission problem is fixed by the leaks repair, they have not done anything to correct the transmission problem. | |||
| 09/04/2010 | |||
| My 2008 saturn outlook has had problems with the headlights. i had two headlights malfunction at the same time. i went to replace the bulbs and one of lights started to work without replacement. the second bulb had a burn mark and the connector on the wiring harness was melted. i plugged the bulb back it and it work, though a bit dimmer. this is the 3rd or 4th time i've had problems with the headlights. i had thought they replaced the wiring harness before under warranty. i'm assuming they will be doing the same since the bulbs still work and the connector is melted on the one harness. | |||
| 09/01/2010 | 51000 | ||
| The right front headlight went out, replaced the bulb and realized the connector was melted. two weeks later the left front bulb went out, brought it to the dealership and the connecter was melted. so both sides had electrical melting. cost to repair is $352. | |||
| 09/04/2010 | |||
| My 2008 saturn outlook has had problems with the headlights. i had two headlights malfunction at the same time. i went to replace the bulbs and one of lights started to work without replacement. the second bulb had a burn mark and the connector on the wiring harness was melted. i plugged the bulb back it and it work, though a bit dimmer. this is the 3rd or 4th time i've had problems with the headlights. i had thought they replaced the wiring harness before under warranty. i'm assuming they will be doing the same since the bulbs still work and the connector is melted on the one harness. | |||
| 09/01/2010 | 51000 | ||
| The right front headlight went out, replaced the bulb and realized the connector was melted. two weeks later the left front bulb went out, brought it to the dealership and the connecter was melted. so both sides had electrical melting. cost to repair is $352. | |||
| 08/25/2010 | 59900 | ||
| I have a 2008 saturn outlook and the right low beam went out and i found that the connector had melted. the very next day in the evening the left low beam went out and i was without low beam lights. i had both wireing harnesses replaced at a cost of almost $400 on 8/27/10 i hope this fixes my problem. major safety issue in my opinion. i had to drive with high beams and that was not good for other drivers and they were angry with me. needs recall. | |||
| 08/23/2010 | 70000 | ||
| Tl-the contact owns a 2008 saturn outlook. while the vehicle was parked he notice the driver's head lamp does not work. he stated he went on line to check out how to change the bulb and it was suggested to check the wiring harness to see if it was burnt out. he then checked his head lamp and found the wiring harness burnt out. he called the dealer and they wanted several hundred dollars to repair the head lamp. the vehicle has not been repaired. the failure mileage was 70,000 and the current mileage was 70,458. vwb | |||
| 08/25/2010 | 59900 | ||
| I have a 2008 saturn outlook and the right low beam went out and i found that the connector had melted. the very next day in the evening the left low beam went out and i was without low beam lights. i had both wireing harnesses replaced at a cost of almost $400 on 8/27/10 i hope this fixes my problem. major safety issue in my opinion. i had to drive with high beams and that was not good for other drivers and they were angry with me. needs recall. | |||
| 08/23/2010 | 70000 | ||
| Tl-the contact owns a 2008 saturn outlook. while the vehicle was parked he notice the driver's head lamp does not work. he stated he went on line to check out how to change the bulb and it was suggested to check the wiring harness to see if it was burnt out. he then checked his head lamp and found the wiring harness burnt out. he called the dealer and they wanted several hundred dollars to repair the head lamp. the vehicle has not been repaired. the failure mileage was 70,000 and the current mileage was 70,458. vwb | |||
| 08/25/2010 | 59900 | ||
| I have a 2008 saturn outlook and the right low beam went out and i found that the connector had melted. the very next day in the evening the left low beam went out and i was without low beam lights. i had both wireing harnesses replaced at a cost of almost $400 on 8/27/10 i hope this fixes my problem. major safety issue in my opinion. i had to drive with high beams and that was not good for other drivers and they were angry with me. needs recall. | |||
| 08/23/2010 | 70000 | ||
| Tl-the contact owns a 2008 saturn outlook. while the vehicle was parked he notice the driver's head lamp does not work. he stated he went on line to check out how to change the bulb and it was suggested to check the wiring harness to see if it was burnt out. he then checked his head lamp and found the wiring harness burnt out. he called the dealer and they wanted several hundred dollars to repair the head lamp. the vehicle has not been repaired. the failure mileage was 70,000 and the current mileage was 70,458. vwb | |||
| 07/17/2010 | 17000 | ||
| Tl- the contact owns a 2008 saturn outlook. the contact stated that approximately one month ago he tried to start the vehicle and it would not start. the vehicle was towed to the dealer and they stated the battery was defective and it needed to be replaced. it was replaced and approximately one week later that battery was also dead. the vehicle was towed to the dealer again and the third battery was installed. the dealer informed the owner that they had received a bad batch of batteries. the vehicle is at the dealership again to have the fourth battery installed. the current and failure mileages were approximately 17,000. rd | |||
| 04/15/2010 | 38000 | ||
| I own a 2008 saturn outlook, which i purchased new in august of 2007. in february of 2010, i noticed my right low-beam headlight/daytime running light was out. i contacted my local saturn service center and was told that there had been some problems with the wiring harness and i should bring it in for a replacement harness, since it was still under warranty, which i did. in april 2010, the left low beam headlight/daytime running light went out. i again contacted saturn and asked if, assuming this was the same problem, it would be covered by warranty, since they had already acknowleged that a problem existed with this harness (the vehicle was about 2,000 miles over warranty by this time). i was told that, since there had been no recall, it would not be a warranty item, and that i would have to pay for the repairs myself. since the saturn dealer is about 50 miles away, and it was not going to be covered by warranty, i opted to have it repaired at a shop much closer to home. after determining that the bulb was functional, they ordered a new wiring harness, and installed it in less than an hour (to the tune 0f $171.44). i asked to see the old harness, and upon inspection, i observed that the housing around one of the connection points was clearly burnt and melted. i have heard of numerous other reports of this failure, much like the recalled wiring harness for the heated windhield wipers. this harness defect clearly is a safety issue and should be recalled. | |||
| 05/10/2010 | 63000 | ||
| Wire harness for front head lights defective. i was charged $25.00 to get the pass side fixed six weeks ago, now they want $200.00 to fix the driver side for the same problem. | |||
| 05/14/2010 | 42000 | ||
| We have a 2008 saturn outlook. the headlights keep going out. the wiring harness is bad and the expense to replace is very high ($750). this is a common problem and many people have submitted complaints and commented in forums on the web. the problem occurs at random times. during daylight, but more dangerously while driving at night on the highway. there is no warning. i have replaced 7 bulbs in the last 6 months and tonight both lights stopped working while driving home. in order to get home in safety i had to switch to high beam lights. there is an obvious flaw with this line of vehicles. | |||
| 02/12/2010 | 37000 | ||
| I continually have an issue with a non-working driver | |||
| 03/14/2010 | 43052 | 1 | |
| Saturn outlook xr headlights went out when wire on left front headlight melted wiring.. this happened in january 2010 when the right front went out and melted the wiring. cost to replace the one in january $640.00 and was told today to replace the left front will be $750.00. this is a defect and should be recalled as you can look at many web sites and many people are having this problem. we noticed that this only happens when the lights are on high beam only. *tr | |||
| 01/31/2010 | 39000 | ||
| I purchased this 2008 vehicle in july 2008, used but new with a bit over 16,000 miles on it from a delearship in syracuse that is no longer active. my vehicle has always been well cared for and serviced accordingly. starting jan. 31, 2010, the engine began to make a loud knock. it did not matter if i warmed the vehicle, or if it was warm weather or cold. on some instances it seemed to not accelerate on the highway as it should. often hesitating to go. it has been into the dealership four different occasions, for a total of 21 days out-of-service cumulatively, soon to be more. the first time they gave it back the next day as they stated they could not duplicate the noise. three days later the knock was back. the second time it went in they had for 7 days, could not duplicate. 2 days later back again...the third time the dealership locally here put a new timing chain in. they said it was slack. however, this did not fix the issue. it was supposed to go back in for the same engine knocking, etc. before it could go in i was driving at night with small children in the car on a highway and had no headlights. after taking it to the dealership they say the wiring harness melted and they have no idea why. they take the vehicle in again for a fourth time. tell me its fixed. new wiring harness. pick up vehicle..same engine knock present. they now say maybe its a lifter? cam? don't have parts. give me this same vehicle to continue to drive. something is fishy here. how many vehicles does it take for a safety recall or investigation????? does someone have to die?! headlights going out at night on highway, engine not accelerating....major safety issues. multiple complaints. i'd rather not have someone called to the scene of my death or the deaths of my children because of a known defect that is not being addressed! also, another 2008 saturn outlook is at the same dealership for similiar problems... | |||
| 03/01/2010 | 43000 | 1 | |
| Wiring harness on 2008 saturn outlook melted causing headlights to not work. *tr | |||
| 12/12/2009 | 41712 | 1 | |
| Headlight wiring harness melted. passenger side and driver side. *tr | |||
| 01/15/2010 | 52000 | 1 | |
| 2008 saturn outlook drivers side headlamp shorted out. already replaced lamp and it shorted out again. very common problem. *tr | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 09/03/2009 | 41000 | 1 | 12/01/2008 |
| Tl* the contact owns a 2008 saturn outlook. the contact stated that upon inspection, he noticed that the passenger front head lamp was inoperative. the vehicle was taken to the dealer, and a technician concluded that wiring harness had melted and caused the bulb to fail. he then added that the other head lamp would soon fail. the vehicle was repaired at an expense of$ 360.00. the failure mileage was 41,000. the current mileage was 42,000. updated 10/27/09. *lj updated 10/29/09.*jb | |||