Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 08-277A | 09/01/2008 | 10026806 | Gmc: sunroof water leak; install drain tube extensions. if condition were to occur, water may enter the interior of the vehicle and dampen the carpet, upholstery, and other interior components. csc letter was received. *pe | 12/19/2008 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| PIT-4374A | 11/01/2010 | 10037493 | Ready | 05/24/2011 | |
| PIT-4374A | 11/01/2010 | 10037493 | Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm | 05/24/2011 | |
| PI-0185A | 09/01/2010 | 10035986 | Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe | 03/07/2011 | |
| PIT-4685 | 08/01/2008 | 10026102 | Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe | 09/30/2008 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||||
| PIT-4374A | 11/01/2010 | 10037493 | Ready | 05/24/2011 | |
| PIT-4374A | 11/01/2010 | 10037493 | Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm | 05/24/2011 | |
| PIT-4685 | 08/01/2008 | 10026102 | Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe | 09/30/2008 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| PIT-4374A | 11/01/2010 | 10037493 | Ready | 05/24/2011 | |
| PIT-4374A | 11/01/2010 | 10037493 | Gm: when opening the power liftgate it may open fully, then drop a few inches, and then automatically close. there will also be a loud noise. *rm | 05/24/2011 | |
| PIT-4685 | 08/01/2008 | 10026102 | Gmc: the power liftgate strut rod is disconnected at the motor actuator arm ball stud. *pe | 09/30/2008 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 07-08-57-002 | 04/01/2009 | SB-070857002F | 10023977 | Water dripping/leak from rear dome/reading lamp or [a] pillars (apply sealer/lengthen hose). *nj updated 3/31/08. *nj updated 8/5/09. *pe | 02/25/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/03/2010 | 25000 | 1 | |
| The sunroof is leaking water. had to take it to the dealer several times before they say they fixed the problem. i do not believe it is fixed. this issue of leaking sunroofs/ moon roofs has caused numerous problems in the same make/model vehicles and the leaks caused electrical problems, mold etc. in these vehicles. i will not drive my vehicle on days it looks like it might rain for fear it will leak again. as i understand this problem cannot be fixed and it is only a matter of time before mine leaks again. my vehicle only has appx 36000 miles on it. i should not be afraid of driving my vehicle. i want my money back. *tr | |||
| 03/01/2011 | 1 | ||
| We noticed that we were getting water in the car coming from the rearview mirror. we were finding water dripping through sunroof and going to the mug box. we noticed electrical problems also: the heating/cooling motor in the front of the car stopped to work and we have to change it. the buttons for rear wiper does not work anymore. the water overflows into the car and after a rainstorm we had 1.5 inches water below driver and passenger seats. i know that there has been several customers that had similar problems with the sunroof drains. it is a poor design that the saturn corp. *tr | |||
| 01/16/2010 | 39500 | ||
| Tl* the contact owns a 2008 saturn outlook. the contact stated that water was leaking into the vehicle through the roof, causing various electrical problems with the vehicle. the contact took the vehicle to the dealer where the dealer was unable to determine the origin of the leak but repaired the electrical failures. the dealer discovered water in the fuse box and transmission control module. the contact stated that the failure recurs in rainy weather and the contact believed that water was entering from the dome lights. the failure mileage was 39,500. | |||
| 01/16/2010 | 39500 | ||
| Tl. the contact owns a 2008 saturn outlook. the contact stated water leaked into the vehicle through the roof causing various electrical problems with the vehicle. the contact took the vehicle to the dealer. the dealer stated they can not find a leak but has remedied the electronic issue such as water in the fuse box and transmission control module. the contact has not caused the manufacturer. the contact stated this occurs when ever it rains and water leaks for the doom lights. the contact stated this is a major safety issue because the water can cause a electric fire in the vehicle. the failure mileage was 39,500. jo | |||
| 06/01/2009 | 25000 | ||
| I have a 2008 saturn outlook that around 25000 miles started leaking water from the sun roof, windshield pillars and headliner. the water leak also caused the brake switch to corrode and the emergency brake light and alarm to continuously go off. vehicle was taken to the dealership that identified a recall for sunroom drains that to correct the issue. about 3 weeks later water started leaking into the vehicle again and it has been ongoing ever since. the vehicle has been back to 3 different dealerships a total of 5 times for the water leak and each time the leak would go away for a couple of weeks or so. the vehicle smells from the continuous leaking water. i was advised that once the leak was totally repaired they would work with me to replace the damaged carpets and headliner. around october 2009 the saturn customer service offered me a complete bumper to bumper warranty to continue coverage on my vehicle and so they could work on the leak. in january 2010 the water leak re-appeared but all of the saturn dealerships had closed down and gm had not determined what dealership i should use. i was advised in february 2010 to use a local chevrolet dealership for all future repairs, i took the vehicle to this dealership for the water leak and another issue for repair and i was advised that the water leak was not a covered repair even though it was an ongoing documented issue. i was given a support number to call. when i called the number and open up another customer support ticket i was advised that i would be contacted in 24-48 hours. two weeks later i received a call back and, i was advised that the extended warranty does not cover water leaks and they would not help me with my ongoing water leak. i was also advised that no repairs would be done for any of the water damage and that i would be charged at the end of my lease for all of the water damage. i have a leaking vehicle that smell s and the manufacture refuses to help me. what can be done? | |||
| 04/26/2008 | 15 | 1 | |
| Since i leased this vehicle, i have had to return it to the dealership a total of 6 times. my vehicle has been out of service for repairs for approximately 20 calendar days. the current mileage on my vehicle is 18,654. my vehicle has had problems with steering, transmission, and the electric seat, but the main reason that the vehicle was brought in for repair on each of the six visits is as follows: when raining, water appears in the following locations: (a) passenger side, 2nd column; (b) passenger side, directly below glove compartment; (c) passenger side, floor area; (d) passenger side door, floor area directly below door; (e) passenger side windshield, dropping from top of windshield area onto dashboard; (f) passenger side seatbelt -- completely soaking wet; (g) passenger side airbag plug, water dripping out from edges; (h) driver side seatbelt; (i) driver side window. please note that this does not happen each and every time it rains; it happens every 2 to 4 times it rains. the last time it was brought in to saturn, smoke was pouring out from below the glove compartment and there was a very bad electrical type of smell. the headliner has been removed a couple of times; they have verified that there is dampness and a water leak above the headliner, but they cannot replicate or determine the source of the leaking. the dealership has informed that at this point they can do nothing further to determine the source of the leak. they state that an engineer from saturn must look at the vehicle to attempt to determine the problem. i have written to saturn and they are sending someone out to look at it next week. if it cannot be repaired, i am instituting lemon law proceedings. the car reeks of mildew. *tr | |||
| STRUCTURE - BODY | |||
| 10/05/2012 | 67350 | 1 | |
| Water leak from sunroof traveled down the driver's pillar and through the dash, onto the floor. this caused an electrical shortage which caused the emergency brake warning bell to sound. water was also leaking out of the curtain airbag badge on the pillar potentially compromising the airbag. water soaked the driver's carpet and mats. now the dashboard indicator light for rpm is operating sporadically. | |||
| 01/02/2012 | 40000 | ||
| Tl-the contact owns a 2008 saturn outlook. the contact stated that the dashboard suffered from water damage. the contact stated that the dashboard emitted a knocking noise and water penetrated through the windshield and the sunroof area. the contact was concerned that an electrical fire could occur. the vehicle was taken to the dealer, but they were unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 43,000. sm. | |||
| 01/02/2012 | 43000 | ||
| Tl-the contact owns a 2008 saturn outlook. the contact stated that the vehicle dashboard had water damaged. the contact noticed that the dash board made a knocking noise and found that water penetrated through the windshield and the sunroof area. the contact was concerned that an electrical fire could occur. the vehicle was taken to the dealer but was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 40,000 and the current mileage was 43,000. li | |||
| 03/02/2012 | 69000 | ||
| My 2008 saturn outlook (w/sunroof) engine continues to run with key off position (see gm buletin #08-08-57-003c [seam seal] dated july 15, 2011) water leak at a-pillar caused various electrical problems such as engine continues to run with key off/possible no crank/no start/communication loss/various electrical concerns, which was the result of a water leak on the ip bec from the sunroof drain hose that exits through the vehicle at the plenum and re-enter through the unsealed seam at the front of the dash. this can effect 2007-2010 outlook; 2007-2012 gmc acadia; 2008-2012 buick enclave. gm only covers this to 3 yrs/36k mile warranty then gm requires owner to pay $400 to repair their engineering defect... | |||
| 06/08/2011 | 51000 | ||
| Tl-the contact owns a 2008 saturn outlook. the contact stated that whenever there was rain, water would leak through the closed sun roof and onto the front driver's side air bag compartment. the vehicle was taken to an authorized dealer where the sun roof module and a second unknown part was replaced. the manufacturer was notified of the defect. the approximate failure mileage was 51,000. kmj | |||
| 06/08/2011 | 51000 | ||
| Tl-the contact owns a 2008 saturn outlook. the contact stated whenever there were rainy weather conditions water would leak through the closed sun roof into the front driver's side air bag compartment. the vehicle was taken to an authorized dealer where the sun roof module and an other unknown part were replaced. the manufacturer was notified of the defect. the approximate failure mileage was 51,000. js | |||
| 10/14/2011 | |||
| Major sunroof leak. whenever it rain i have a steady stream of water leaking into the car and creating a puddle of standing water on my passenger floor board. have been on the phone with hendrick chevrolet and they are admit that i will have to pay the repairs. | |||
| 09/30/2008 | 6000 | ||
| 2008 saturn outlook xr w/dual sunroofs leaks water through inside corner pillars, which house seat belt and air bags. the water could compromise the effectiveness of the air bags and the seatbelt retractors. it will also leak onto drivers floor, through electronic components, which could cause loss of functions. multiple reports have been made. many owners have reported as many as 6 or more visits to have the condition corrected under warranty, to no avail. gm apparently stonewalls complainants until the warranty has expired, and refuses to find a permanent fix for this problem. problem has been ongoing in saturn outlook and other similar gm models since 2007. water enters the roof, and runs to the lowest corner of the vehicle, depending on how it is parked. although saturn is now defunct, there remain many of these vehicles in use. gm should be required to develop a permanent fix, and recall all potentially affected vehicles to correct this dangerous ongoing condition. | |||