Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
03-00-89-03302/01/2008030089033J10021114Trailer, recreational and disabled vehicle towing information. *kb updated 08-15-07. *kb updated 10/09/07. *nj updated 4/3/08. *nj03/05/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/03/201025000
 The sunroof is leaking water. had to take it to the dealer several times before they say they fixed the problem. i do not believe it is fixed. this issue of leaking sunroofs/ moon roofs has caused numerous problems in the same make/model vehicles and the leaks caused electrical problems, mold etc. in these vehicles. i will not drive my vehicle on days it looks like it might rain for fear it will leak again. as i understand this problem cannot be fixed and it is only a matter of time before mine leaks again. my vehicle only has appx 36000 miles on it. i should not be afraid of driving my vehicle. i want my money back.
08/21/2012
 My passenger side headlight suddenly went out, about the same time my heat sensor began reading high as if vehicle was overheating. i took it to the dealer and they could not recreate problem with overheating and they replaced the projector beam. now a month later im having the same exact problems only now i notice a coolant leak. i replaced coolant and car still acts like its overheating, also the headlight is once again out.
03/01/2011
 We noticed that we were getting water in the car coming from the rearview mirror. we were finding water dripping through sunroof and going to the mug box. we noticed electrical problems also: the heating/cooling motor in the front of the car stopped to work and we have to change it. the buttons for rear wipper does not work anymore. the water overflows into the car and after a rainstorm we had 1.5 inches water below driver and passenger seats. i know that there has been several customers that had similiar problems with the sunroof drains. it is a poor design that the saturn corp.
12/01/200921888
 Purchased on 9/17/2008 and noticed a wet smell and brought it in 12/1/09 we also informed them of an electrical problem dvd/rear hatch - they found no problem with any of the issues. on 2/10/10 car in due to a wet smell rear hatch/dvd electrical issues. found no issue with hatchback but the waterleak report exterior - poor fits, water tested- removed headliner found excessive water leaking around glass-water running down headboard to rear - necessary sunroof window replacement. 4/14/2010 back with the dome light not working and smelled wet- dome light inop verified due to water intrusion from sunroof leakasked them to check the rear seat tracks -lots of rust- surface rust on seat tracks- per tac normal condition - did spray down with silicone lubricant. in 6/8/2010 because of wet smell service states, verified water in vehicle above headliner, removed headliner for water test - removed sunroof module and installed urethane sealer in drain holes and removed cross hatch area in drain tubes - watertested good and under repair 1 07-08-57-002e water dripping from 'a' pillars or ropcode:c9818 and repair 2, 07-08-57-002e water dripping from 'a' pillars or ropcode: c9820. back on 8/24/2010 because a molding would not stay attached and front seatbelt adjusters was cut. in 12/23/11this time to rosner chevrolet - electrical issues with warning lights-open recall 10085 and they rerouted wireharness/replace-open recall- replaced connecter and re-routed harness as per recall. noise coming from the tires andboth front hub/bearing assemblies to be bad and replaced both left and right. the car has continued to stink like wet dog even though we are not seeing any dripping water. today used a moisture meter - high levels of moisture throughout the entire car - all 4 door frames, the flooring, the hatch, pulled back floor mats to find white powdery mildew.
07/07/2011
 In carwash and during rain, water runs in through both driver and passenger side airbag ports in the front, through the dvd player, through the passenger side visor, through the top part of the windshield. following first incident the radio began to short out, indicating the water had effected the electrical system, the dvd player no longer works, and following the first incident the check airbag system light came on and has remained on. the dealer cannot tell me if the airbags will work properly. repairs by the dealer have not resolved the problem. is this vehicle safe to drive if water is effecting the electrical system and the airbags? i can hear water sloshing around but the water cannot be seen. there is a damp, musty smell in the vehicle leading me to believe that water is pooling somewhere......is it in the airbag system?
12/01/200921888
 Purchased on 9/17/2008 and noticed a wet smell and brought it in 12/1/09 we also informed them of an electrical problem dvd/rear hatch - they found no problem with any of the issues. on 2/10/10 car in due to a wet smell rear hatch/dvd electrical issues. found no issue with hatchback but the waterleak report exterior - poor fits, water tested- removed headliner found excessive water leaking around glass-water running down headboard to rear - necessary sunroof window replacement. 4/14/2010 back with the dome light not working and smelled wet- dome light inop verified due to water intrusion from sunroof leakasked them to check the rear seat tracks -lots of rust- surface rust on seat tracks- per tac normal condition - did spray down with silicone lubricant. in 6/8/2010 because of wet smell service states, verified water in vehicle above headliner, removed headliner for water test - removed sunroof module and installed urethane sealer in drain holes and removed cross hatch area in drain tubes - watertested good and under repair 1 07-08-57-002e water dripping from 'a' pillars or ropcode:c9818 and repair 2, 07-08-57-002e water dripping from 'a' pillars or ropcode: c9820. back on 8/24/2010 because a molding would not stay attached and front seatbelt adjusters was cut. in 12/23/11this time to rosner chevrolet - electrical issues with warning lights-open recall 10085 and they rerouted wireharness/replace-open recall- replaced connecter and re-routed harness as per recall. noise coming from the tires andboth front hub/bearing assemblies to be bad and replaced both left and right. the car has continued to stink like wet dog even though we are not seeing any dripping water. today used a moisture meter - high levels of moisture throughout the entire car - all 4 door frames, the flooring, the hatch, pulled back floor mats to find white powdery mildew.
07/07/2011
 In carwash and during rain, water runs in through both driver and passenger side airbag ports in the front, through the dvd player, through the passenger side visor, through the top part of the windshield. following first incident the radio began to short out, indicating the water had effected the electrical system, the dvd player no longer works, and following the first incident the check airbag system light came on and has remained on. the dealer cannot tell me if the airbags will work properly. repairs by the dealer have not resolved the problem. is this vehicle safe to drive if water is effecting the electrical system and the airbags? i can hear water sloshing around but the water cannot be seen. there is a damp, musty smell in the vehicle leading me to believe that water is pooling somewhere......is it in the airbag system?
12/01/200921888
 Purchased on 9/17/2008 and noticed a wet smell and brought it in 12/1/09 we also informed them of an electrical problem dvd/rear hatch - they found no problem with any of the issues. on 2/10/10 car in due to a wet smell rear hatch/dvd electrical issues. found no issue with hatchback but the waterleak report exterior - poor fits, water tested- removed headliner found excessive water leaking around glass-water running down headboard to rear - necessary sunroof window replacement. 4/14/2010 back with the dome light not working and smelled wet- dome light inop verified due to water intrusion from sunroof leakasked them to check the rear seat tracks -lots of rust- surface rust on seat tracks- per tac normal condition - did spray down with silicone lubricant. in 6/8/2010 because of wet smell service states, verified water in vehicle above headliner, removed headliner for water test - removed sunroof module and installed urethane sealer in drain holes and removed cross hatch area in drain tubes - watertested good and under repair 1 07-08-57-002e water dripping from 'a' pillars or ropcode:c9818 and repair 2, 07-08-57-002e water dripping from 'a' pillars or ropcode: c9820. back on 8/24/2010 because a molding would not stay attached and front seatbelt adjusters was cut. in 12/23/11this time to rosner chevrolet - electrical issues with warning lights-open recall 10085 and they rerouted wireharness/replace-open recall- replaced connecter and re-routed harness as per recall. noise coming from the tires andboth front hub/bearing assemblies to be bad and replaced both left and right. the car has continued to stink like wet dog even though we are not seeing any dripping water. today used a moisture meter - high levels of moisture throughout the entire car - all 4 door frames, the flooring, the hatch, pulled back floor mats to find white powdery mildew.
07/07/2011
 In carwash and during rain, water runs in through both driver and passenger side airbag ports in the front, through the dvd player, through the passenger side visor, through the top part of the windshield. following first incident the radio began to short out, indicating the water had effected the electrical system, the dvd player no longer works, and following the first incident the check airbag system light came on and has remained on. the dealer cannot tell me if the airbags will work properly. repairs by the dealer have not resolved the problem. is this vehicle safe to drive if water is effecting the electrical system and the airbags? i can hear water sloshing around but the water cannot be seen. there is a damp, musty smell in the vehicle leading me to believe that water is pooling somewhere......is it in the airbag system?
01/11/201250000
 My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
02/01/2012
 I live in virginia. it my sunroof leaks every time it rains and floods my floor. after checking online i found that i am not the only one so i want to make a complaint. i brought my car with only 26000 miles last year from a used dealership.
01/11/201250000
 My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
02/01/2012
 I live in virginia. it my sunroof leaks every time it rains and floods my floor. after checking online i found that i am not the only one so i want to make a complaint. i brought my car with only 26000 miles last year from a used dealership.
01/11/201250000
 My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
02/01/2012
 I live in virginia. it my sunroof leaks every time it rains and floods my floor. after checking online i found that i am not the only one so i want to make a complaint. i brought my car with only 26000 miles last year from a used dealership.
01/11/201250000
 My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
02/01/2012
 I live in virginia. it my sunroof leaks every time it rains and floods my floor. after checking online i found that i am not the only one so i want to make a complaint. i brought my car with only 26000 miles last year from a used dealership.
01/11/201250000
 My 2008 outlook has been in the shop now three times for leaks. they can never find the leaks. now i have the inner lining of the ceiling leaking with water from the rain and all my leather seats are wet, the inside of the windshield was wet along with all my lights dripping with water. i have read on so many forums how the electrical problems all started with these leaks and we should have a recall before anyone gets killed from the car dying on the highway while driving.
02/01/2012
 I live in virginia. it my sunroof leaks every time it rains and floods my floor. after checking online i found that i am not the only one so i want to make a complaint. i brought my car with only 26000 miles last year from a used dealership.
02/17/20100
 I am writing to tell you about a very dangerous situation that i experienced with my saturn outlook (vin #5gzer23718j250836). my first accident happened in april 2008. i was parking my car in my garage...at a complete stop....when the accelerator just took off at full speed and slammed into my garage wall. at the time, we fixed the car and a diagnostic was conducted which did not show any problems. i was assured by saturn employees and progressive employees that my car was safe and that it was probably a freak accident. i was reluctant, but i took the car back. on february 17, 2010 the exact same accident happened again! same spot in the garage - almost the same damage as the first accident. this time i was furious. the damages we had to pay for includes: sheetrock for the garage $200 garagetek wall $150 garagetek cabinet $220 3 fishing poles and reels $480 workbench $100 generator - brand new - $645.88 2008 insurance deductible - $1,000 2010 insurance deductible - $1,000 the above estimate totals $3945.88 and doesn
01/15/201147700
 I was driving my saturn outlook 2008 to go onto the highway. as i accelerated, the gas pedal/transmission got stuck and the rpm stayed @5000 rpm for about 8 seconds during my attempt to brake the vehicle. once the rpm let up we heard a loud thump noise and then the car was able to get unstuck. it took about 8+ seconds for the brakes to actually take over. this has occurred at least 4 times. no repairs have been made for this problem.
12/24/2008680
 Tl*the contact owns a 2008 saturn outlook. there is an odor inside the vehicle that makes the driver and passengers ill. the contact is concerned that the odor may derive from a toxic source. the dealer cannot smell the odor; therefore, it still remains. the contact found paper air fresheners inside the vehicle and wondered if the dealer was aware of the odor prior to selling the vehicle. the failure mileage was 680 and current mileage was 5,100.