Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 10V240000 | GENERAL MOTORS CORP. | V (Vehicle) | 1365070 | 06/11/2010 | MFR | GENERAL MOTORS CORP. | 06/04/2010 | 06/04/2010 | ||||||||
| Defect Summary | Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber. | |||||||||||||||
| Consequence Summary | It is possible for the heated washer module to ignite and a fire may occur. | |||||||||||||||
| Corrective Summary | Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4932 | 09/01/2009 | 10032456 | Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l | 03/26/2010 | |
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| PIP5038 | 07/01/2012 | 10045342 | General motors: ses light engine misfire and/or shudder- inspect ignition coils. this may be the result of a heat stressed/damaged ignition coil. *js | 08/28/2012 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SB-08-09-41-007A | 04/01/2009 | 10030788 | Buick/cadillac/chevrolet/gmc/saturn: passenger presence system (pps) may command passenger airbag indicator and seat belt reminder on when electronic devices (computers, mp3 player, cell phones, tech 2, etc.) are placed on front passenger | 12/02/2009 | |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| PI-0097A | 06/01/2010 | PI-0097B | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up | 03/25/2011 |
| PI-0097A | 07/01/2010 | PI-0097C | 10036514 | Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u | 03/25/2011 |
| PI-0097A | 06/01/2010 | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. | 03/25/2011 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Ready | 06/27/2011 | |
| PI-0269A | 05/01/2011 | 10038684 | Gm: check engine light is on with a stored trouble code. *rm | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4932 | 09/01/2009 | 10032456 | Saturn/gmc/chevrolet/buick: abs lights on with dtc c0045 and/or c0050 or various electrical or communication concerns. the abs, traction control and/or stabilitrak lights coming on and dtc c0045 and/or c0050. no communications with the l | 03/26/2010 | |
| TSB-08259A | 11/01/2008 | 10028179 | Gmc: onstar system inoperative; replace onstar module. some vehicles may have an onstar module with a component that was not manufactured to gm's specification. can result in an open circuit and an inability to call or receive calls from on | 03/12/2009 | |
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||||
| PIP-4924 | 07/01/2011 | 10041933 | Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe | 11/16/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/25/2012 | 45000 | 1 | |
| Transmission slips and car bucks,shutters, and skips at a rpm at around 1400-1600 rpm's. *tr | |||
| 07/25/2012 | 45000 | ||
| Transmissision slips and car bucks,shutters, and skips at a rpm at around 1400-1600 rpm's. | |||
| 11/19/2012 | 78000 | ||
| I brought a saturn outlook in 2009 and had numerous issues similar to what has been detailed in this website. - both headlights failed to work - one covered under warranty & cost of second one reimbursed by gm under the recall - starter failed - covered under warranty - failed water pump at 73k - i paid for replacement - steering gear and pump replacement because the steering locks up at low speed @ 78k my third vehicle but first gm and the experience with saturn/gm have been frustrating. i see others have experienced similar failure on this mode. documenting these vehicles for future use or possible help from gm or dot. | |||
| 07/10/2012 | 110000 | ||
| Tl- the contact owns a 2009 saturn outlook. the contact stated that the check engine light illuminated on the instrument panel and the vehicle would not accelerate over 30 mph. the vehicle was taken to an independent mechanic for diagnostics who advised that the drains in the pillars were clogged, causing a short in the fuse box. there was also mold and water under the front driver and passenger sides of the floorboard carpet. the mechanic stated the fuse box would have to be replaced and the wiring harness would have to be cleaned. the carpet would also need to be replaced. prior to the failure, the contact noticed a strong fishy odor in the vehicle, which also stalled. the vehicle was taken to the dealer for diagnostics where the contact was advised that the vehicle was equipped with an incorrect battery. the battery was replaced. the contact stated the battery was the original battery when the vehicle was purchased. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 110,000. kmj | |||
| 07/10/2012 | 110000 | ||
| Tl- the contact owns a 2009 saturn outlook. while parked the check engine light illuminated on the instrument panel and the vehicle would not accelerate past 30 mph. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the drains in the pillars had clogged causing a short in the fuse box. there was mold and water under the front driver and passenger side carpet. the mechanic stated the fuse box would have to be replaced and the wiring harness would have to be cleaned. also the carpet would have to be replaced. prior to the failure the contact noticed a strong fishy odor in the vehicle the vehicle also stalled. the vehicle was taken to the dealer for diagnostic. the technician stated the vehicle was equipped with the incorrect battery. the battery was replaced. the contact stated the battery was the original battery. the vin was not available. the vehicle was not repaired. the approximate failure mileage was 110,000. da | |||
| 05/23/2012 | 40000 | ||
| There was a leak that soaked the front passenger floor. entire electrical system ultimately failed. initially car continued to run with the key removed. subsequent attempts to start vehicle resulted in key stuck in ignition and inability to start engine; battery only shows output of 4 volts!!! | |||
| 04/02/2012 | 36000 | ||
| The headlight keeps flashing on and off. when starting the vehicle, one headlight does not come on until ~5 minutes later. the bulb is ok. the wiring harness is not ok. i've talked to many other owners of the saturn outlook and they have had the same instances. the root cause is a bad wiring harness. they are overheating and melting! my outlook is now out of warranty and the dealer wants to charge me to replace the wiring harness. i've had the vehicle into the dealership when it was still under warranty for this issue. it is still not fixed. i am not paying for a poorly executed design issue. the engineers need to research more before they place a product in a vehicle of which can not withstand the conditions. thank you. | |||
| 09/30/2010 | 38000 | ||
| Driver side headlight is inoperable. i tried replacing the bulb, fuse and relay. from further investigation i think it is the socket that is bad. this should not happen at this many miles. | |||
| 10/07/2009 | |||
| Right headlamp burnt out october 2009. had replaced bad bulb and then failed again in november 2009. took to dealership and was told they replaced the harness and bulb due to harness being melted. now right headlight failed again 10-22-11. this is a big safety concern in that you can't just swap out the bulb but you have to pull off the front bumper just to replace the bulb. thank you for your time. | |||
| 10/13/2011 | 28428 | ||
| Drivers side headlight and running lights went out. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 10/13/2011 | 28428 | ||
| Drivers side headlight and running lights went out. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 09/22/2011 | 40004 | ||
| Low beam headlight harness has completely melted resulting in bulb outages. first the passenger side and now two weeks later the headlight harness on the drivers side has melted. i am being told that this is a common problem and that eventually this should be a recall due to safety. | |||
| 09/10/2010 | 30000 | ||
| The wire harness going to the low beam left and right sides burning causing the lights to go out prematurely | |||
| 09/22/2011 | 40004 | ||
| Low beam headlight harness has completely melted resulting in bulb outages. first the passenger side and now two weeks later the headlight harness on the drivers side has melted. i am being told that this is a common problem and that eventually this should be a recall due to safety. | |||
| 07/14/2011 | |||
| The headlamp on the right side went out in july 2011 and we had it replaced at a gm dealership. september 20th, 2011 rolls around and the same headlamp is out again! funny thing, as i'm driving around town i'm noticing the same problem (right side even) on other gm vehicles of the same body style. | |||
| 08/12/2011 | 40000 | ||
| I boutgh a brand new staurn outlook in 2009 and 3 month after i had to take to the dealer becuase a headlight was off. when i asked them if the light bulb had burned they told me if was a faulty headligh harness wiring had melted. i am experiencing the same problem again. i reasearched the internet and i founfd that i am not the only problem with this problem. i am afraid if this problem its not fixed by the manufacturer in a timely matter it may cause the dead of many people including my self due to an electrical fire. | |||
| 07/03/2011 | 28500 | ||
| I have a 2009 saturn outlook with approximately 28k miles. it has leaks in the front passenger compartment. recently the car would not turn off and the power would decrease and then surge back to normal. i am afraid to drive a car that accelerates unpredictably. we have had other electrical issues like engine lights coming on for no reason. the dealer can't recreate the problem but they don't try using water (hose or rain). i see many other people on the internet are complainig of similar problems with these cars. please call me at 1.703.626.0256. | |||
| 05/20/2011 | 29900 | ||
| I have a 2009 saturn outlook and the front passanger headlight has gone out for the 2nd time and the vehicle has only 29900 miles on it. it was last replace when the vehicle had only 22000 miles on it. i know that multiple people have had this problem, it should be a recall due to all the issues. they say the wire harness is bad, but something is causing it to heat up too much. | |||
| 10/01/2010 | 28000 | ||
| We have replaced the headlight on this vehicle 3 times since october 2010. the headlight went out again last week. we took the car to a gm dealer who replaced the electrical housing to the lamp. after doing research on-line i have discovered that this seems to be a recurrent problem with the saturn outllook. we are hopeful that they wil make this a recall on the vehicle and the electrical housing to the headlights will be replaced. | |||
| 02/03/2011 | 37000 | ||
| Passenger side headlight went out, dealer said it was the entire 'assembly'. a few weeks later (today), the driver side headlight went out. i read all of the other similar complaints about this same issue. seems to me that a recall should be issued by gm. | |||
| 12/10/2010 | |||
| The front driver side headlight kept fizzing out. the underlying cause was a frayed and melted wiring harness that was not any good. there is no recall on it but saturn is aware. hopefully it won't happen again, but if it does i'm afraid there lies a potential for a fire. | |||
| 11/15/2010 | 41005 | ||
| 1. daytime running lights automatically come on and stay on unless manually turned off by driver. 2. the wiring harness in which the headlight connects melts due to excessive heat causing the healight to fail and the harness having to be replaced. 3. the repair at the dealer costs $250. this is a common issue with the saturn outlook due to poor design of wiring harness. | |||
| 10/31/2010 | 46352 | ||
| Second headlight went out on 2009 saturn outlook purchasewd august 2008. both times the harness needed replaced. first time the replacement was under warranty, the second time was not, but car is only 2 yrs 2mos old. both wiring harnesses were burnt out. | |||
| 10/20/2010 | |||
| 2009 saturn outlook headlight failure due to faulty wiring harness | |||
| 10/02/2010 | 26000 | ||
| Daytime running light, low beam headlight went out. replaced bulb and light still didn't work. while reinstalling light flickered and i noticed there is a short within the harness. | |||
| 09/05/2010 | 53540 | ||
| Driving and headlight goes out. headlight has gone out two times since ownership of year and a half. i have replaced the wire harness on the driverside headlight once and going to replace it again! i will hang on to this harness for the future. | |||
| 08/25/2009 | 45000 | ||
| Passenger headlamp went out. on my 2009 saturn outlook. took the vehicle to the gm dealership for repair and found there was a fire in the wiring harness that controls the headlamps. | |||
| 08/12/2010 | 23234 | ||
| First occurance: june 21, 2010--battery dead, key stuck in ignition. charged battery overnight. drove to dealership on june 22, 2010. dealership stated battery failed load test, replaced battery. second occurance: august 11, 2010--battery dead, key stuck in ignition, unable to place in neutral. charged battery overnight (unsuccessful). towed to dealership on august 12, 2010. dealership stated trouble shoot starter and charged system. battery failed test, replaced battery. i was told by dealership advisor that it was just a bad battery. (this is the second time to just be a bad battery.) advisor said they ran a parasitic test on the battery to make sure nothing was drawing too much from the battery. that test came back normal. | |||
| 12/06/2009 | 10043 | 1 | |
| I bought a new 2009 outlook in august 2009 three times since buying the car, the battery has gone completely dead. the dealer has checked the car thoroughly and found no problems. they say that gm has put out a bulletin for an intermittent parasitic draw, but no solution has been found to date. they are sympathetic to my problem, but can not do anything until gm finds the solution. *tr | |||