Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2004 | 5000 | 1 | |
| 2003 saturn ion will not start if weather is under 50 degrees. this has happened since purchasing the car in 2/2004. the saturn dealer states they have had numerous complaints but is not a recall. car does eventually start however it sometimes takes up to 20 minutes and i have been stranded at work, unable to arrive at work on time and have been stranded in dangerous areas of town. *tr | |||
| 06/16/2009 | 115796 | 1 | |
| On 16 june, 2009, i took my 2003 saturn ion in to have a faulty ignition switch replaced. the dealership did a 29 point checkup which i did not authorize. the total of the bill was 2424.00. one of the recommendations is that i replace my timing chain. i questioned how they knew my chain was bad, since they couldn't examine it. the repair associate stated based on his experience and that he could hear it rattle. i asked the associate how long before my chain would need to be replaced. he said within six months. though later he recanted his statement, to say that i have maybe up to six months but it can go at anytime. i had my switch replaced. i didn't drive a total of nine miles from the dealership and my timing chain snaps! i refused to allow them to repair my car. the head had four bent valves. saturn wanted me to buy a new head for 885.00 as part of their new estimate to fix my damaged engine,which totaled 2442.00. this facility, saturn of york, should be investigated. my saturn had 115796 miles when the incident occurred. i use mobile one. my father had changed the oil within a month of this incident. my oil level was good, contrary to their 29 point inspection saying it was low and dirty. suggesting i also have an oil change. *tr | |||
| 01/15/2009 | 33500 | 1 | |
| Re: 2003 saturn ion: buy date 5/03. nov,2003, saturn sent bulletin # 03-06-123-001, entitled loss of coolant/no external evident. sent solely to all parts managers and tech's. condition: some customers may comment that the low coolant light comes on with no external leaks visible. causethis condition may be caused by porosity in the aluminum of cylinder head casting. car has 34000 mi. warranty is 100,000 mi, or 5 years. the latter expired may, 2008. i am positive no recall to cust's was sent. ask that you verify from nov. 2003 to present that no recall was issued. problem began about 500 miles ago. after repeated incidents, my local mech. went on the computer and found the above mentioned bulletin. i am 86 yrs old, have emphysema, on oxygen 24/7.nearest family member is 400 mi. away. car is only mode of travel due to disability. been warned by local mech. not to take any trips due to fire danger. *tr | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/01/2004 | 5000 | 36 | |
| Tl* - the contact called regarding a 2003 saturn ion. the contact stated that the engine would not turn over in cold temperatures. this happened intermittently, 36 times. the contact did not lose power . the vehicle will eventually start. the contact took the vehicle to the dealer for diagnosis. the dealer diagnosed the failure, but she would have to pay for the repair. the contact stated that the windshield washers did not work. the weatherwas not a factor.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 11/24/2007 | 73000 | 1 | 10/12/2006 |
| The timing chain broke on the vehicle. all i did was go to start it up and it wouldn't start. i had to have it towed to a goodyear but they couldn't fix it. so right now it is being looked at by a mechanic. he said that the timing chain is broken and because of the breakage i now have to have the valves replaced as well as the thermostat, the fuel pump and the head gasket. all of these were damaged by the chain. this is now costing me approximately $3000. all of which is caused by a faulty belt that saturn installed on their vehicles. *tr | |||