Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/16/2008 | 294981 | 1 | |
| On his way to work on sept. 16, 2008, my boyfriend heard a strange sound and then lost use of 2,4,r gears. in morning rush hour traffic on us 1, he continued to work with the use of 1,3 gears. we troubleshoot online and through friends with mechanical experience and temporarily used a zip tie confirming that the defective part was the shift cable bushing. local stores do not carry the part as it is carried by dealer only. saturn does not sell the part without the entire assembly (manual transmission shift cable bushing with clip part # 14043) and has priced without installation at $198.00. the parts manager did not even ask me for the model, said he has plenty in stock and that there is a minimum 3 hour installation with labor priced at $95/hr. he also stated that as this is a common defect he has known of people to use zip ties and their own nut/bolt system to remedy. upon further internet research i have found thousands of complaints for the same exact problem, some owners with unfortunate outcomes. it is a blessing that i was not driving that day with my 2 young children, as i probably would have lost control of the vehicle! it is amazing to me that saturn has been allowed to sell such dangerous vehicles with no recall! more horrifying is that i found the part at napa auto parts for $19.95 and saturn insists on selling the entire assembly taking advantage of people who just don't know better. this reeks of scam to the criminal level!!!!!!! *tr | |||
| 08/21/1996 | 2 | 11/02/1995 | |
| Speedometer failed. | |||
| 01/27/1997 | 1 | 05/31/1996 | |
| Speedometer cable failed. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 07/01/2003 | 46500 | 24 | 06/11/1996 |
| Unsatisfactory responses from saturn customer service; repairs that should be covered per californias lemon law for our 1996 saturn sl1 with only 46k miles. rote to gm & saturn ceo's. they lie and do not stand behind their crappy product. we will never buy american again!per my recent conversations with saturn customer service, there has been absolutely no effort of goodwill to reimburse and fix the below aforementioned mechanical problems from the inferior materials used in building our saturn vehicle. the failures we need reimbursement for are: 1.starter replacement: $211.08 + 45.17 = $256.25; we were broken down and had to get fixed immediately at a pep boys shop, 2.new interstate battery: $108.15; we were broken down and had to get fixed immediately at a chevron shop, 3.transmission gasket parts and labor: $ ~150. (tbd); already paid and in saturn database; trans. seized up now and needs $3000 work; saturn won't pay for repairs, 4.alternator parts and labor: $176.61; we were broken down and had to get fixed immediately at a pep boys shop, the work that needs to be done at saturn now is: 5.radiator parts and labor (saturn work order estimate so# 123412): $417.16 6.oil gasket parts and labor (saturn work order estimate so# 126859): $ tbd 7.repeat transmission service and gasket parts and labor (saturn work order estimate so# 126859): $ tbd, this has already been done 18 months ago and is leaking again! also complete rebuild/ $3000.8.front passenger seat reclining mechanism needs repair. *ak | |||
| 06/17/2003 | 81000 | 10/09/1995 | |
| 1996 saturn sl1's have a problem referred to as delayed engagement in reverse. when you put the car in reverse it will not move, causing potential problems. this is due to the valve body on the transmission wearing excessively, allowing automatic transmission fluid to flow around a poppet before engaging. saturn is aware of this problem and so are the transmission repair places. saturn refuses to acknowledge this problem though they have issued a service bulletin for the problem and at about $1000 per repair per vehicle saturn has a vested interest in not acknowledging the problem. *nlm | |||
| 04/01/1996 | 1 | 03/01/1996 | |
| Transmission filter failed. | |||
| 12/01/1996 | 1 | 03/01/1996 | |
| Transmission failed. | |||
| 01/18/1996 | |||
| Automatic transmission while engaged in drive rolls back on an incline, dealer said that is normal. tt | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 11/01/2005 | 1 | 10/25/2003 | |
| Dt: the contact stated the gear shifter broke. she had it repaired by a mechanic. then, the shifter broke again. the contact's vehicle was involved in an accident as a result of the failure. the aforementioned mechanic was coming to pick up the vehicle for repairs.*ak | |||
| 11/01/2005 | 21132 | 1 | |
| Dt: the contact stated gear shifter broke. she had it repaired by a mechanic. currently, the shifter broke again. this resulted the contact's vehicle being involved in a crash. she spoke to a mechanic. he was coming to get the vehicle and repair it. she has not spoken to saturn or general motors.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 01/01/1996 | 1 | 09/01/1995 | |
| Transaxle assembly failed. qcaw | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 05/23/1998 | 05/15/1996 | ||
| Car with warranty of 36,000 miles. dealer would not honor warranty. what is normal life of a clutch in this type of car? | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/02/2004 | 96910 | 1 | 09/08/2003 |
| Purchased the saturn sl1 in sept 24 of 2004 with 94,32 0miles. i had the oil changed that very same day. i 've kept up on all fluids and service religiousily. at 96910 miles the car would not go into 1st, 3rd or reverse without force. on 9/10/03 i had the clutch replaced and the slave cable. then is when it started having problems overheating, mechanic did two diffrent diagnostic test both came back with no conclusions. the car still heats up everyday ,but i have no other car to drive. there is no power in the car now and the oil is sludge filled. i've purchased temperature sending units, both o2 sensors, thermostat, coolant,clutch,relays,etc...to try to solve the problem of the over heating. pretty much it's a matter of time before i'm like the other 1996 saturn drivers who will have to pay the $ 1000.00-2000.00 to fix my head gasket that was a known factory defect. what can we do. *jb | |||
| 05/15/2003 | |||
| Manual transmission will not shift into gear, at times it must be shoved to go in to and out of reverse, first, and third gears. this problem is becoming worse and is at least remotely dangerous because it can take as much as 30 seconds or so to shift gears. this problem does not seem to be affected by any external source. *jb | |||
| 03/17/2003 | 95000 | 2000 | 01/05/2003 |
| Manual transmission pops out of gear and grinds. sometimes you can't get it into gear. all componets of the clutch are fine. *jb | |||
| 18 | |||
| Transmission has popped out of gear. | |||