Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
08/01/20061700001
 Automatic shoulder belt on driver and passenger side is not working. only the lap belt is operational. *jb
11/08/2001112/01/1997
 Motorized retractor fails to retract the shoulder safety belt.*ak
08/24/2001204/01/2000
 The electronics for the motorized seatbelts are located in the center console directly beneath the drink holder. what i am sure happened is that condensation from the drink dripped down and entered the panel for the seatbelts rendering them inoperable. they are now stuck in the position that they were at the time and there is no manual overide to get them back to the fully back position. i feel like this is a great risk to myself and those who ride in my car. i went to a saturn dealership to ask them about the problem and they said that it happens all the time...that is all i needed to hear. they said that it would cost roughly 350 dollars to fix the problem which i feel like is a design flaw. i really think that this is not my fault and is the manufacturers responsability.*ak
 Automatic shoulder belt was designed without a safety feature to retract backwards when it hits an object. odometer was failing to register correct mileage. mechanic refused to do any repairs due to vehicle being out of warranty.*ak
01/15/2001101/01/1994
 The passive shoulder harness motor has failed to operate when the doors were either opened or closed intermitanly on both sides of the vehical for some time now. the dealer was unable to duplicate the problem but said the motor needed to be replaced and it was expensive so try to live with it until it failed completely. now the drivers side shoulder belt does not move forward or back without it being pushed or pulled along the track manually. the the motor does run but the belt just doesn't move. i have contacted the manufactuer about any tsb's or silent recalls on this issue and am awaiting a reply at this time.*ak
05/01/199911/01/1993
 Dealer says that this system fails often, because the electoning controler is under the spot for the cup holder and is not waterproof. if this is failing and seat belts are not working on a lot of these cars, i wanted you to know that and make them fix the ones, like mine, that have failed. *ak
01/11/1999
 Consumer was driving on the highway and he came to a stop sign, and his seatbelt came a loose, and and his chest went into the steering wheel . *ak
 This vehicle has the automatic shoulder belt and it does not work. when door is shut it is suppose to retract across the driver's shoulder, as it should it stay in the release position as if the door were opened. dealer has been contacted. *ak
11/14/1998
 Automatic shoulder belt doesn't work and the seat belt won't come across the consumer's chest. also, there is a leak coming from the sun roof, there is a problem with the doors, and the battery die out. *ak
1
 Motor belt failed.
 While driving at speeds of 45-50 mph vheicle was involved in an accident. passenger's side seat blet did not hold upon impact, resulting in owner being ejected from passenger seat.cause has not been determined. *ak
01/01/1997312/15/1993
 Automatic seat belts periodically lock up and contract. *ak
03/03/19951
 Automatic seat belts lock up tightly almost crushing the person. *ak
SEAT BELTS - FRONT
05/14/2003125000102/28/1994
 Automatic seat belt on driver's side has failed to work. motorized portion does not retract over shoulder as it should. why is this my problem to fix? it looks like a defect in the design of the car. *jb
 Owner states that he has difficulty with front seat belts , he notes that when key is out of ingnition, seat belts tighten.
05/01/19951
 Lap belts cannot be reached without opening doors, once doors are open dirver/passengers are struck by automatic belt. *skd
SEAT BELTS - FRONT - ANCHORAGE
09/27/19981
 Driver seat belt system seams fell apart in an accident. please provide further information and vin#. *ak
02/08/1994
 Defective fuel pump; also, power steering motor/seat belt/timing chain/front brake rotors failed. *ak
SEAT BELTS - FRONT - RETRACTOR
10/08/2001104/01/1994
 Ltr was sent dated 1/29/02 w/accident rpt. injury was fractured sternum. as i changed lanes at freeway speed the traffic in the lane i entered stopped. i braked hard but could not avoid hitting the vehicle in front of me. the airbag did not deploy and the shoulder restraint did not lock (it never has and i didn't realize it should). i was wearing the lap and shoulder belts. the lap belt held me in place, but my upper body hit the steering wheel. i had damage repairs done at a 21st century ins recommended shop. i have not had any modifications to the belts or airbag since the accident in case it needs to be analyzed by nhtsa, & only saturn of torrance has ever serviced my car since purchase (except for damage repair for this accident).*ak
08/03/199805/01/1997
 Seat belts move back and forth while driving and they won't open when the car is stopped. also, sun roof and speedometer malfunctioned/ noisy engine due to timing chain failure. in addition, replaced egr valve and canister. *ak
11/06/1998
 Ntermittently the power shoulder belt used to retract. now shoulder belt does not retract at all. dealer and manufacturer have been contacted. *ak
08/03/1998
 Seat belts move back and forth while drivimg and they won't open when the car is stopped, dealer cannot duplicate the problem. *ak
06/10/19940
 Driver's seat belt retractor failed to lock during accident, causing driver to hit steering wheel/injury, also belt intermittently malfunctions.
11/10/19940
 Driver's seat belt retractor module replaced due to retractor failure. *skd
SEAT BELTS - FRONT - WEBBING
01/01/1997312/15/1993
 Three front seat belt straps have torn suddenly just above shoulder (not at a sewn point.)