Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 09/13/1997 | 133000 | 1 | |
| On 13sep2008, at approximately 1400hrs i was operating my 1997 saturn sl2 (manual) at low speed in my driveway; when the vehicle failed to engage in gear. upon further investigation, i discovered that my shifting cable linkage had become disengaged (specifically the shifting rod and the plastic ball-joint cover). after attempting to locate the part via local auto part merchants i contacted a local saturn dealership. i spoke to a member of the service department who informed me that the disengagement of the shifting rod assembly, and concurrent damage to the plastic ball-joint cover was a common problem. when asked how much it was to buy the plastic ball-joint cover the service employee informed me it would cost $195.00; because one has to buy the entire assembly and not just the plastic ball-joint cover. at this time the vehicle has yet to be repaired. *tr | |||
| STRUCTURE - BODY | |||
| 07/01/1998 | |||
| The trunk lid will seldom remain in the up position when placing items in the trunk. the trunk starts to close, striking the person. this will happen when the vehicle is in the level position. saturn of datona has replaced the trunk lid springs, and assured they are adjusted correctly for a saturn with a factory installed spoiler. this did not correct the problem. saturn corp., through their customer assistance center, recommends the removal of the spoiler to solve the problem. i do not feel i should have to remove a factory provided item and change the vehicle exterior configuration to solve this problem. if this is the solution, how can saturn continue to sell vehicles in this configuration? i believe this is a design problem and could represent a serious safety hazard, i.e., woman being struck in the head, a child being inadvertently locked in the trunk. would like saturn to prvide a resonable solution which would not result in changing the exterior vehicle configuration.*ak | |||
| 01/23/1998 | 1 | ||
| Sunvisor cracked. | |||
| STRUCTURE - BODY - BUMPERS | |||
| 01/30/2000 | 2 | 06/01/1997 | |
| 2 occurrences of front bumper catching on ground objects and cracking grill and wheel wells. i own a 1996 sl2 and a 1997 sl2. both my wife and i have suffered this same occurance. (we are both near 50 years old and have no previous instances of such occurances. this has now happened twice; once to her, once to me. the air dam is hinged and flexes but doesn't break. the bumper however, is low set, has a bottom edge that is abrupt, and catches easily on low-lying or low-setting ground objects. it catches on things instead of being able to 'roll over' or 'flex over'. the resulting 'pull' pulls the bumper away (in a forward direction) from the car, breaking the lower grill and inner wheel wells. the first time the damage wasn't noticed until a day later; and many miles had been driven. i believe the condition of the front bumper assembly being loose, hanging, and drooping as it did, provided a definite safety problem (the components could have impaired steering and/or braking. the second occurence has not been repaired yet. the cost to repair was significant. *ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 10/01/1998 | |||
| Trunk lid fails to stay open, falls on heads and necks.. *ak | |||
| 07/01/1998 | |||
| The trunk lid will seldom remain in the up position when placing items in the trunk. the trunk starts to close, striking the person. this will happen when the vehicle is in the level position. saturn of datona has replaced the trunk lid springs, and assured they are adjusted correctly for a saturn with a factory installed spoiler. this did not correct the problem. saturn corp., through their customer assistance center, recommends the removal of the spoiler to solve the problem. i do not feel i should have to remove a factory provided item and change the vehicle exterior configuration to solve this problem. if this is the solution, how can saturn continue to sell vehicles in this configuration? i believe this is a design problem and could represent a serious safety hazard, i.e., woman being struck in the head, a child being inadvertently locked in the trunk. would like saturn to prvide a resonable solution which would not result in changing the exterior vehicle configuration.*ak | |||
| 10/17/1997 | 1 | ||
| Trunk lid springs are not sufficient to hold lid, resulting in lid falling on consumer. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/08/2008 | 48736 | ||
| Tl*the contact owns a 1997 saturn sl2. the contact stated that the subframe rotted out along the driver's side of the vehicle, mainly at the lower control arm pocket. the dealer replaced the subframe at the cost of $1,179. the manufacturer would not provide reimbursement because the vehicle was out of warranty. the failure mileage was 48,736. | |||