Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 2 | 07/01/2000 | ||
| Back in august i brought my car in for an oil change only to learn that i have no brake lights when the running lights are on. i have no idea how long this has been the case. based on the information i received at the dealership this is clearly a design flaw yet saturn corp does not feel it warrants a recall even though the part has apparently been redesigned to fix the known problem. (the service tech told me that she had seen many cars come in with the same problem and that the faulty parts had since been redesigned). i expressed my disgust in a saturn customer survey and requested that i be contacted by phone. two months later, on 10/16/02 i spoke with brian for about 30 min and after it was clear that there was nothing he could possibly do regarding the situation, he said he would pass my complaint(s) on to the authorities and someone would follow-up. i'm still waiting. ironically, prior to getting the call from brian at saturn, i had just returned from another visit to the saturn dealership. while i was waiting for the oil change to be completed, the same service technician who had informed me of my brake light problem proceeded to give the exact same speech to a woman waiting next to me. she too was surprised to learn she had no brake lights and this confirms that this is not an isolated incident (as the service manager claimed after his staff had already told me otherwise during my previous visit). dt | |||
| EXTERIOR LIGHTING - FOG LIGHTS - SWITCH | |||
| 04/15/2002 | 18000 | 3 | 10/29/1999 |
| Electrical problem with car, | |||