Saturn Sw2 1997
Model Sw2 made in 1997 by Saturn got 23 consumer complains as well as 2 service bulletins. Consumer complaints with reference, among others things, to air bags and communications. Technical service bulletines regarding structure and suspension.
Model 1997
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY - DOOR | |||||
| 96T19A | 01/01/1997 | 51161 | Rear exterior door panel is not tight against door structure. *tw | 06/27/1997 | |
| SUSPENSION | |||||
| 98T07 | 02/01/1998 | 600228 | Experiencing a rattle or click noise from the rear of vehicle when turning at slow speeds and/or driving over uneven surfaces. *yc | 04/30/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 07/16/1997 | 1 | 03/23/1997 | |
| Front air bags deployed without warning and for no apparent reason. | |||
| COMMUNICATIONS - HORN ASSEMBLY | |||
| 1 | 02/24/1997 | ||
| Horn failed. nlm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/16/2000 | 1 | ||
| Upon starting vehicle a huge amount of smoke came from the steering column. driver shut off the igntion and removed the key. vehicle would not start afterwards. vehicle was towed to a local mechanic, where all wiring in the steering column was found to be burned. insurance company not sure what caused the problem. all the wiring will be replaced. the problem was reported to the dealership. *ak *ml | |||
| EXTERIOR LIGHTING - BRAKE LIGHTS | |||
| 09/01/1998 | 1 | 05/15/1997 | |
| Brake lights failed. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 3 | 08/01/1996 | ||
| Consumer received a notice regarding a defective fuel pump, however when consumer went to the dealership, he was informed that they would not replace the fuel pump until it failed, but was told to keep the letter until the fuel pump failed, on 3 separate occasions consumers vehicle experienced hard starting, and after the 3rd occurrence, consumer was informed by the dealer that the fuel pump was indeed defective, however the letter consumer received previously was no longer valid which was good for 6 years or 70,000 miles, and consumers vehicle was 6 years old with 90,000 and therefore consumer would be responsible for the charge, consumer is now seeking reimbursement for all repairs.*jb | |||
| 03/14/2001 | 2 | 08/01/1997 | |
| Fuel pump was replaced, saturn had sent consumer a letter stating that the fuel pump may fail prematurely and cause extended crank time, loss of power, and possible no start conditions, saturn gave a rreplacement coverage of 6 years/75000 miles, however 5 months after fuel pump replacement, the fuel regulator went bad, dealer also replaced new plugs and spark plug wires, consumer feels the fuel pump over pressurized the fuel regulator causing a pre-existing condition in the fuel regulator to fail. *slc | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 03/14/2001 | 2 | 08/01/1997 | |
| Fuel pump was replaced, saturn had sent consumer a letter stating that the fuel pump may fail prematurely and cause extended crank time, loss of power, and possible no start conditions, saturn gave a rreplacement coverage of 6 years/75000 miles, however 5 months after fuel pump replacement, the fuel regulator went bad, dealer also replaced new plugs and spark plug wires, consumer feels the fuel pump over pressurized the fuel regulator causing a pre-existing condition in the fuel regulator to fail. *slc | |||
| INTERIOR LIGHTING | |||
| 09/01/1995 | 4 | ||
| While driving dome light would come on and flicker. vehicle has been in/out of dealer shop on four occasions, and problem still unable to be resolved. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/27/2006 | 90100 | 1 | 02/09/2004 |
| Dt*: the contact stated while driving 25 mph slowing down to make a left turn, a loud noise came from under the vehicle. the vehicle was towed to a local independent repair shop for inspection. upon inspection, the mechanic determined the transmission blown from the inside out and needed to be replaced. the dealership was notified, however no repairs have been made. | |||
| 09/09/2002 | |||
| A bolt in transmission broke off and broke through the casing, causing transmission fluid to leak.. vehicle could catch fire. contacted dealer. *ak | |||
| 03/29/1997 | 1 | 12/23/1996 | |
| Transmission slipped, causing accident. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 12/01/1997 | 11/06/1996 | ||
| Vehicle was parked outside, warming up and all people were in the house when vehicle went into gear and drove through the garage. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 06/11/1997 | 1 | ||
| Constant cyclical vibration while in 5th gear and travelling at highway speeds. | |||
| SEAT BELTS - FRONT - ANCHORAGE | |||
| 08/28/2000 | 1 | 01/01/1997 | |
| The passenger's seat belt would not come out of the lap belt area thereby not allowing me to fasten my belt. it is against the law to drive unbelted but i could not belt up. worked fine the day before. dealer said belt must be replaced but i must pay vehicle is past the 3yr 36000 mile warranty. i made a mistake as i thought that safety and emissions were covered longer. | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| Seatbelt will not unreel from open position ,and will not release, causing loss of protection. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 04/10/1999 | |||
| Ongoing problem with brakes squealing when they were applied within the first mile of driving,. then brakes failed. dealer notified, and informed consumer that it was a normal condition. asking nhtsa to shed some light on this matter.*ak | |||
| 1 | 04/12/1997 | ||
| Anti lock brakes make shrill noise and the pedal goes to the floor, brakes worn excessively. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 03/27/1997 | 1 | 03/26/1997 | |
| Front brakes worn, causing difficulty during emergency stops. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 09/15/2000 | 1 | 08/01/1998 | |
| Consumer was traveling 30mph on highway and was approaching a stop light when she applied brakes, and brake pedal was gushy and went all the way to the floor and vehicle wouldn't stop.*ak | |||
| TIRES - TREAD/BELT | |||
| 09/26/2007 | 92000 | 1 | 09/03/2004 |
| Tl*the contact owns a 1997 saturn sw2. the vehicle has firestone firehawk atx tires. while driving 50 mph, the contact stated that the vehicle began to drag. she removed her foot from the accelerator pedal and allowed the vehicle to decelerate. the vehicle then began bumping and jumping. the vehicle was taken to a service station. the contact noticed that the tread separated near the sidewall from the rear driver side tire. approximately half of the tire was ripped. aaa arrived and changed the tire. firestone advised her to take the tire to a local store. a firestone agent inspected the failure and stated that the tires were too old. the agent then offered to replace only the failed tire instead of all four tires. the contact believed that the tires should be included in nhtsa campaign id number 01t006000. the vin, engine size, number of cylinders, and powertrain were unknown. the current mileage was 92,647 and failure mileage was 92,000. | |||
| 12/06/2000 | 1 | ||
| Tire was ready to throw tread (firestone affinity touring ti - p185-65r15). nlm | |||
| VEHICLE SPEED CONTROL | |||
| 05/13/2000 | 2 | 04/01/1998 | |
| Throttle hangs and ratchets upward with speed (cruise) control engaged. turning speed control switch to off does not correct the condition, neither does applying the brakes. manually depressing the accelerator pedal in an attempt to un-stick the throttle caused further upward ratcheting of the throttle and further increase in vehicle speed. vehicle remains in a state of runaway until the ignition is switched off. switching the ignition off usually corrects the condition. problem occurred on two occasions: december, 1999; and may 13, 2000. reported to dealer in december, 1999 (so# 85066). dealer found no problem with speed control. first incident resulted in vehicle running a stop sign at end of exit ramp at approximately 30 mph , but no crash. second incident occurred on interstate highway. second incident was corrected by turning off ignition and coasting to a stop on the shoulder of the highway. incidents occurred with different drivers operating the vehicle. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 10/01/1998 | 1 | 12/01/1996 | |
| Windshield washer jets failed. nlm | |||