Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | ||||||||||||||||
| 08V470000 | GENERAL MOTORS CORP. | from 02/01/2007 to 07/31/2008 | V (Vehicle) | 42408 | 09/26/2008 | MFR | GENERAL MOTORS CORP. | 09/17/2008 | 09/18/2008 | |||||||
| Defect Summary | Gm is recalling 42,408 my 2008-2009 saturn vue vehicles. some of these vehicles have a condition in which the nut securing the power steering line to the power steering pump may loosen. if this were to occur, there may be a power steering fluid leak. | |||||||||||||||
| Consequence Summary | The fluid could contact hot exhaust components resulting in a possible engine compartment fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect the nut securing the power steering line to the power steering pump. if there are no signs of a fluid leak, dealers will tighten the nut. if a fluid leak is present, dealer will tighten the nut and check the fluid level. the recall began on september 26, 2008. owners may contact saturn at 1-800-972-8876 or through their website at http://www.gmownercenter.com . | |||||||||||||||
| Notes | Gm recall no. 08284.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/12/2013 | 120000 | ||
| Tl- the contact owns a 2008 saturn vue. the contact stated that while driving 70 mph, the steering seized without warning. the contact was able to maintain control of the vehicle. the vehicle was taken to the dealer and a diagnostic was performed, which located the failure at the steering rack, column and the module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 120,000. kmj | |||
| 01/12/2013 | 12000 | ||
| Tl-the contact owns a 2008 saturn vue. the contact stated that while he drove at 70mph the steering locked without warning. the contact was able to keep the steering under control moved onto the shoulder and drove the vehicle to home. the vehicle was taken to the dealer a diagnostic was performed which located the failure at the steering rack, column, and module. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 120,000 li | |||
| 02/01/2010 | 1 | ||
| Started making a rubber on rubber sound when turning. now at 89000 miles has started to bind and noticeably takes an effort to turn. it does not prevent a turn. dealer said it is a faulty rack and pinion and will probably cost $900.00 to repair. it has been suggested that it is common to the vue. *tr | |||
| 02/01/2010 | |||
| Started making a rubber on rubber sound when turning. now at 89000 miles has started to bind and noticeably takes an effort to turn. it does not prevent a turn. dealer said it is a faulty rack and pinion and will probably cost $900.00 to repair. it has been suggested that it is common to the vue. | |||
| 10/05/2012 | 135500 | 1 | |
| I parked my saturn and went into restaurant to eat and coming out back out of parking space and had no steering. i called my dad he researched the problem and discovered that there have been problems with the electric assist steering in this model. we took a hammer and hit the assist motor and steering gear box and it started working. the garage informed us (my dad and me) that there were recalls on other similar models but not this model. what do we need to do to get this problem as a recall because getting on line i have discovered other consumers have similar problems? *tr | |||
| 10/05/2012 | 135500 | ||
| I parked my saturn and went into restaurant to eat and coming out back out of parking space and had no steering. i called my dad he researched the problem and discovered that there have been problems with the electric assist steering in this model. we took a hammer and hit the assist motor and steering gear box and it started working. the garage informed us (my dad and me) that there were recalls on other similar models but not this model. what do we need to do to get this problem as a recall because getting on line i have discovered other consumers have similar problems? | |||
| 09/17/2012 | 96637 | 1 | |
| Transmission not engaging properly. vehicle jerks while shifting and does not reach over 60 mph without going to 6 rpms. while in heavy rush hour traffic, the car does not accelerate and the power steering locks. *tr | |||
| 09/17/2012 | 96637 | ||
| Transmission not engaging properly. vehicle jerks while shifting and does not reach over 60 mph without going to 6 rpms. while in heavy rush hour traffic, the car does not accelerate and the power steering locks. | |||
| 07/18/2012 | 70000 | 1 | |
| I was driving my daughter to hair appointment, taking a sharp curve and all of a sudden i heard a noise, and i lost all steering, we veered off of road and i got the vehicle stopped. we were very lucky their was nobody coming the opposite way, or a little farther up road was a gully!! the pinion was totally stripped out from rack. it really was a serious unsafe situation! and i see i am not the only person to experience this. *tr | |||
| 07/18/2012 | 70000 | ||
| I was driving my daughter to hair appointment, taking a sharp curve and all of a sudden i heard a noise, and i lost all steering, we veered off of road and i got the vehicle stopped. we were very lucky their was nobody coming the opposite way, or a little farther up road was a gully!! the pinion was totally stripped out from rack. it really was a serious unsafe situation! and i see i am not the only person to experience this | |||
| 05/18/2012 | 96000 | ||
| While driving, the steering wheel suddenly lost its power steering assist making it difficult to turn and/or unable to turn at all. the wheel would then lock itself with each 30 degree turn. at times, the wheel completely locked up only being able to turn in 15 degrees in either direction. this has been intermittently occuring since friday, may 18, 2012. the service dealerships state they cannot fix the issue unless they can duplicate the issue upon appointment. | |||
| 07/15/2011 | 47000 | ||
| My 2008 view has had several issues with the steering. it started with the power steering going out for 10-30 seconds. now there is a loud screaching sound that is occuring when the wheel is being turned. gm has replaced the steering column and other multiple items, but the problem still occurs. the vehicle has been in the shop approximately 10 times over the last 7 months. | |||
| 06/21/2011 | 44200 | 1 | |
| Whirring/whoosing and slight groaning/vibration coming from steering wheel when turning from a stopped position and at low speed. power steering fluid was low and filled at that time. symptoms continued. vehicle was diagnosed and repaired by gm service. the steering shaft boot was greased and the technicians replaced the steering gear assembly rack and pinion. additionally, the steering pump was flushed and filled and a front end alignment was performed. although we were out of warranty, the original estimate was half and the parts were noted as good will parts only/warranty. we appreciated this gesture from gm; we absorbed the labor costs. since the repair we have begun to notice a slight groaning/vibration again when turning at start-up. this seems to disappear while driving. note: having done some research, our issue seem to be a problem with some 2008 vue vehicles. | |||
| 06/21/2011 | 44200 | ||
| Whirring and slight groaning/vibration coming from steering wheel when turning from a stopped position and at low speed. power steering fluid was low and filled at that time. symptoms continued. vehicle was diagnosed and repaired by gm service. the steering shaft boot was greased and the technicians replaced the steering gear assembly rack and pinion. additionally, the steering pump was flushed and filled and a front end alignment was performed. although we were out of warranty, the original estimate was halved and the parts were noted as good will parts only/warranty. we appreciated this gesture from gm; we absorbed the labor costs. since the repair we have begun to notice a slight groaning/vibration again when turning at start-up. this seems to disappear while driving. note: having done some research, our issue seem to be a problem with some 2008 vue vehicles. | |||
| 06/03/2011 | 53000 | ||
| 2008 saturn vue electric power steering fialed as it was being driven on the expressway putting my entire family at risk. car is less than 3 years old. i was able to force onto the shoulder of the road | |||
| 11/08/2010 | 40159 | ||
| Currently my 2008 saturn vue is having issues with the power steering repeatidly going out in the vehicle. i will lose power steering for up to 10-30 seconds, primarily at low speeds. it is occuring about 5-8 times per week. the vehicle has been taken to a dealership for repair 5 times. the steering gear has been replaced, the hydraulic power steering has been replaced and including the rack and pinion and the power steering pump has been replaced. the vehicle still continues to lose power steering | |||
| 08/13/2010 | 55000 | ||
| Vehicle was driven approximately 1.5 miles. i spent 30 minutes inside and then upon returning to my car discovered that the power steering was no longer working. the car was turned on/off several times and the failure light remained as well as the failure. car was barely driveable to get home. gm was called and they stated there were no recalls on such a part. car has less than 60k and is less than 3 years old. an online search indicated that this has happened to other 2008 vue xe owners; the chevy cobalt, which has a similar system and engine, seems to have recalled the part. parts were replaced and old part is available. | |||
| 05/05/2010 | 52000 | ||
| Tl- the contact owns a 2008 saturn vue. she stated that there was a noise coming from the steering shaft. the vehicle was taken into the dealership where it was diagnosed that the intermediate shaft needed to be replaced and booth modification neeeded to be done. the repairs were not done. the failure and current mileage were 52,000..mr | |||
| 09/27/2008 | 175 | ||
| Tl* the contact owns a 2008 saturn vue. the driver states since the day he brought the vehicle he has had a power steering problem. the driver states this happens while slowing down under 5mph to make a turn. the vehicle was looked at by the dealer and they agreed that the steering rack needs replacing and would replace it free of charge. the driver states after having repairs done at 9,000 miles he drove the vehicle and it was still having problems. driver also states he had to then drive the vehicle for 4 months until the dealer got new parts in. the vehicle is with the dealer again. the failure mileage was 175 miles and the current mileage is 22,000. ar | |||
| STEERING - COLUMN | |||
| 12/12/2008 | 1000 | ||
| Tl*the contact owns a 2008 saturn vue. the contact was driving approximately 45 mph and experienced difficulty in steering the vehicle. the vehicle was taken to an authorized dealer on two separate occasions to have the steering column shaft replaced. additionally, the floor shifter failed to release into gear. an unintended acceleration occurred at any given speed. the vehicle was taken to an authorized dealer on different occasions to be repaired which consisted of replacing components such as; floor shift assembly, acceleration pedal engine mount, and the front suspension drive train motor mount. the intermediate shaft was also tightened. the manufacturer was notified of the malfunctions. the failure mileage was 1,000. the current mileage was 27,000. updated 04/15/10. *lj | |||