Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, ELECTRIC
02/17/2009100001
 My 2008 scion tc has been having braking problems since i bought it in 2007. the brake is slow to stop the vehicle, and i have many times been in a situation where my car crossed over the stopping lines at the intersections. every time the problem occurred, i was panic and terrified because i pressed hard on the braking pedal but it did not immediately stop the vehicle. the problem is worse when it is raining. when i pressed hard on the braking pedal to stop the vehicle, the brake seemed to touch the road. i could feel something in the braking system crashing on the road until i stop pressing the braking pedal. i have driven many different cars, and they did not have braking problems i my scion tc has. *tr
SERVICE BRAKES, HYDRAULIC
10/08/200821355
 Tl* the contact owns a 2008 scion xb. the contact stated he noticed an unusually loud screeching when depressing the brakes. the dealer was unable to duplicate the failure and advised the vehicle was safe to drive. the contact stated when the manufacturer discovered the vehicle was covered under an extended warranty he was advised by the dealer that the vehicle could be repaired and advised bringing the vehicle back for further testing. the vehicle had not yet been repaired. the failure mileage was 21,355. the current mileage is approximately 53,000.
01/02/2010500001
 I have a toyota scion xb and i was driving on a snow covered road. i had a deer jump out in front of me. the anti-lock brakes failed and my wheels locked up and i slid into the ditch. i contacted the dealership and they said a speed sensor went out. i ordered the part and was going to have it replaced for $90. when they went to install the part they found a short in the wiring and that is what caused the sensor to fail. they wanted me to pay over $1000 to have the wiring fixed. they gave me a copy of the service advisory from toyota stating they knew they had this defect and had a redesigned part to install because of corrosion which caused the short. i refused to have the new parts installed because i don't feel i should have to pay for their design flaws. *tr
02/14/2010490001
 I had been driving my 2008 scionxb in stop and go traffic for approximately and hour, then entered a toll road with speed of 65 mph. i had to go through two toll plazas, slowing down for each. i was approaching the exit ramp for my destination, applied my brakes to slow down and the car continued at high speed. the road conditions were dry. i was unable to bring my vehicle under control. fortunately there was a snow pile that had been plowed to the end of the ramp at the intersection which softend my crash.the car was towed to an auto body shop. the brake line was examined and no ruptures were in the brakeline. i am waiting for more information from the insurance adjuster. *tr
03/01/2010530001
 Dashboard warning light for brakes, abs, and tcs light up randomly so the driver cannot determine if there is a problem with the brakes or it is a false warning. the car was examined by don joseph toyota/scion in kent, ohio on march 1, 2010. they said the right rear sensor was malfunctioning and it would cost approximately $700 to repair it because the car has 53,000 miles on it and is out of warranty. this failure has been occurring intermittently for one month. *tr
11/15/200825001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my 2008 toyota scion has always had a master cylinder problem. when you are waiting at a light with your foot on the brake pedal, the pedal gradually sinks toward the floor. ordinary braking is o.k. i have had the dealer look at it several times and he (gettel motors) always says it is all right. i reported it to toyota in california with no results. i think it is a defective master cylinder that allows the brake fluid to by-pass. [xxx] *tr
12/30/2009210001
 Winter brake problems-on cold days (30 and below)the right rear caliber locks and will not release.this problem occurs when the emergency brakes are on and the tempature is 30 or below.when the emergency brakes are released,only the one right rear caliber stays locked.i had to drive the vehicle to get the caliber hot enough to release the brakes.i can not use my emergency brakes at all! *cn
01/29/20103
 In my 2008 scion tc (scroll down options would not allow me to select this model), i experience momentary failure of the brakes. this occurs when i drive over a pot hole, railroad tracks, etc. & attempt to brake at the same time. the brakes do not catch so to speak, and gives a feeling that they are just bouncing around, instead of actually slowing or stopping the car. this has occured at least 3 times since i purchased the car in 2008. it most recently occured last month. *tr
01/05/20101110001
 This concerns my leased 2008 scion xd. the first time my brakes failed was about a week prior to receipt of the recall notice. i was going downhill at a very low rate of speed in very cold weather, dry ground. i put my foot on the brake & nothing happened. i had to swerve & bump the curb to slow the car and after about 15 feet, i was able to bring the car to a stop. the recall involves moisture collected on the positive crankcase ventilation port,seeps into the brake system vacuum port & freezes in colder temperatures causing brake failure. i had the recalled part replaced, & then the brakes failed again. again at slow speed. this time on a flat surface. very cold temperatures, but no inclement weather. i immediately called to schedule service. but before my appointment the brakes failed four times in one hair raising drive to work. i am amazed either myself or someone else was not hurt. i called the dealership & told them there was no way i would drive the car again. they sent a loan vehicle out with a driver to pick up my car & drive it back to the dealership. now the mechanic is saying they can find nothing wrong with the vehicle. they are
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
06/01/20083000
 Tl*-the contact owns a 2008 scion xb. the contact was driving approximately 55 mph the anti-lock brake system engaged with a grinding noise. the vehicle was taken to an authorized dealer where the front pads and rotors were replaced at 4,800 miles. the vehicle was taken to an authorized dealer on a separate occasion with the front brake pads replaced and the rotors resurfaced at 10,000 miles. the failures occurred approximately one week after the service repair. the pads and rotors had been replaced a total of six different occasions at the time of the complaint. the authorized dealer was notified and the technician advised that the engineers would replace certain parts on the vehicle. the vehicle had not been repaired at the time of the complaint. the failure mileage was 3,000. the current mileage was 33,675.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
06/01/20083000
 Tl*-the contact owns a 2008 scion xb. the contact was driving approximately 55 mph the anti-lock brake system engaged with a grinding noise. the vehicle was taken to an authorized dealer where the front pads and rotors were replaced at 4,800 miles. the vehicle was taken to an authorized dealer on a separate occasion with the front brake pads replaced and the rotors resurfaced at 10,000 miles. the failures occurred approximately one week after the service repair. the pads and rotors had been replaced a total of six different occasions at the time of the complaint. the authorized dealer was notified and the technician advised that the engineers would replace certain parts on the vehicle. the vehicle had not been repaired at the time of the complaint. the failure mileage was 3,000. the current mileage was 33,675.