Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/15/2009 | 35000 | ||
| The windshield in the car made creaking noises in cold weather. soon after, 3 large cracks appeared in the windshield. they are each approximately 2-3 feet long. they start at the far edges of three different sides of the windshield are are slowly converging in the center. there is no sign of an impact, and i watched the cracks form while sitting in a parking space. i then researched the issue, and now i am afraid to replace the windshield, because from what i hear, i will just have to replace it over and over again. | |||
| 12/01/2008 | 1500 | 1 | |
| Poor quality back-up light could cause vehicle to be unseen while backing up. scion xb has only one back-up light mounted on the lower right side of the bumper. this light could cause a serious hazard to children and pets that are walking or playing at night.toyota has installed a very safe light assembly on the same vehicle sold in japan as a (toyota rumion).the lights on the toyota are a direct fit with the scion xb and cost toyota very little to fix.please note that single light on the bumper can illuminate the ground and the toyota version lights up the rear completely.these toyota lights can be found on the internet and some members of scionlife. com has installed them already. the cost of these lights shipped to the us are way beyond what most are willing to pay. please look into this safety hazard! *tr | |||
| 01/07/2010 | 22000 | 1 | |
| Car was sitting still, had just started it. heard a pop and my windshield was cracked. scion xb 2008. i have been reading about numerous complaints with the l shaped crack going from the dash by the drivers wiper across to passenger side. no rock hit the windshield there. *tr | |||
| 12/01/2009 | 40000 | 1 | |
| Parking brakes frozen during drive. it happen only in winter time. first time it happen when odo meter at 9,000 mile then 18,000 and now at 40,000+ miles. i checked with local repair shop and endup in replacing rotor + brakepads. but now i feel now it getting worse and repair shop insist that i should contact dealer about this problem, because it is not normal to replace rotor and brakepads twice with 40,000 miles of driving. windows also froze during the cold weather. *tr | |||
| 08/27/2009 | 19010 | 1 | |
| My toyota scion developed a crack in the windshield overnight, nothing appeared to have struck or hit the windshield. believe that this might be a structural issue based on investigation and notice that i am not alone as a 2008 scion xb owner with this problem. i think this is a manufacturer defect and i am disappointed, i just bought this car used 2 months ago and it has then 20k on it. this is a safety issue for visibility purposes as well as others. *tr | |||
| 07/04/2009 | 20500 | 1 | |
| I was advised to contact the nhtsa regarding my windshield crack on my 2008 scion xb. my windshield sustained a impact from a pebble so small that i did not even notice the impact while driving. the resultant impact pock was less than the size of a dime and located within an inch of the center bottom of the windshield. that small pock has turned into a diagonal crack that three days later is 10 inches long and growing. my research has turned up that this a common problem that toyota has so far not corrected and that a class action lawsuit is developing in order to force a recall. i will be contacting my purchasing toyota dealership, toyota of san bernardino, ca in an attempt to get this repaired under the 36 month full warranty. *tr | |||
| 09/09/2008 | 8000 | 1 | |
| L shaped crack in windshield of my scion xb. at about 8000 miles, woke up one morning and there it was.........many people having this problem across the country. *tr | |||
| 05/10/2009 | 22000 | 1 | |
| I have a 2008 scion xb. it developed a crack in the windshield. this crack started in the seal, and formed a perfectly straight crack, which then curved, and cracked straight across the windshield. i was told by the scion dealer that it was due to a rock hitting my windshield, but there is not impact crack visible. there is not spider webbing of any kind, just a line straight across the windshield. *tr | |||
| 01/15/2009 | 18000 | 1 | |
| Windshield of 2008 scion xb has cracked three times in less than 18 months. required replacement of windshield. safety hazard since these large cracks obscure drivers view of road. other owners of these vehicles have reported similar situation on various websites (edmunds.com). *tr | |||
| 02/05/2009 | 21000 | ||
| My 2008 scion xb developed a large crack and has hundreds of little tiny holes on the windshield where small pebbles have struck it. toyota wants $1000 to replace, and wouldn't do it under warranty, although i believe it's a defect. *tr | |||
| 04/03/2009 | 28000 | 1 | |
| My complaint is about my scion xb 2008. i have had two problems with the front windshield cracking. my first scion xb 2008 had a crack in the windshield that was a stress crack. toyota of the desert hand my car for a whole month before i got it back and the windshield still wasn't repaired. my car had scratches and was damaged by the company. they even broke the replacement windshield and that's why i had to wait a whole month for it to get back to me. when i complained to the manager he ignored me and just asked me why i had traded in another car that i bought from the there honda dealer. next my other scion xb has the same issue and now the same company toyota of the desert is saying that this crack is not caused by stress and that i might have to pay $1000.00 dollars to repair the windshield which is not covered by the warranty. *tr | |||
| 01/05/2009 | 7200 | 1 | |
| Approximately 3 foot horizontal crack appeared on the bottom right side of windshield, beginning at the extreme base of the windshield (around the black defrost vent) as it sat parked in an enclosed garage. the crack extends left toward driver's side. aeronautics expert who examined the crack confirmed that the crack was not due to a rock or other foreign object, but that there is most likely a design flaw, or that there is a bolt or other piece of equipment fastened too tightly. *tr | |||
| 01/10/2009 | 13000 | 1 | |
| 2008 scion xb windshield cracked without anything coming in contact with it. the following morning the crack extended the full length of the windshield. *tr | |||
| 04/20/2008 | 6500 | 1 | |
| My 2008 scion xb has been through two windshields in a year. i was told at the dealer i am lucky because they have replaced and many as five windshields on other xb's. the windshield seems to crack very easily. *tr | |||
| 12/20/2008 | 19000 | 1 | |
| Front windshield continues to crack on my 2008 scion xb. *tr | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 12/26/2009 | 39000 | 1 | |
| Driving back from christmas break on december 26, 2009, my radio was playing at a normal volume at aboout 13, and there were no over-passes nor a vehicle within a mile in front or behind me and all of a sudden my sunroof to my 2008 scion tc explodes! it sounded like a gunshot went off right beside my head or a tractor trailor tire blowing beside me but again, nothing or nobody was around. thankfully, my shade was pulled shut since it had just snowed a couple days before then and when it snows i always pull it shut; so it took me a minute to realize my sunroof was missing. glass started coming in through the openings of the shade and the shade itself was blowing crazy since i was driving down the interstate it was catching wind. i pulled off to the side of the interstate to see the damage and the entire glass of my sunroof had completely shattered and there was a huge hole right in the middle where the glass had fallen into the car. i have a picture. once i'd gotten off the interstate and contacted my parents to let them know what happened, i called the police but they said since there was no accident and no one was hurt that they didn't need to be contacted. i contacted my dealer to see if i could store my car over night since the dealership was only a mile away and they told me that this was not the first time a scion tc's sunroof has exploded. so once i got home i researched and sure enough there are several other cases of the exact same thing. i contacted scion and they did repair my vehicle for free but that is not the case. i could have been hurt. if my shade was not pulled i would have probably wrecked. i can no longer drive without my shade not being pulled with fear of the same thing happening again. neither scion or shelor motormile of christiansburg, va could determine the cause of this accident. scion diid apologize but told me the repairs would only be for one time. so if it happens again i'm stuck with a car and a busted sunroof. *tr | |||
| VISIBILITY - WINDSHIELD | |||
| 04/29/2009 | 12500 | 1 | |
| My scion xb developed a crack in the windshield. there is no reason for it, it just showed up. there is no impact, just a straight crack from the seam that extends about 5-6 inches and then curves to the right about 4-5 inches. *tr | |||