Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
10/07/2010250002
 Attempting to leaving store parking lot, entered car, started engine, moved gear shift to r but transmission does not engage and the r does not appear in dashboard display. try moving shifter to d but still no transmission engagement or dash display.. shift back to p that now displays on dash. try r again, nothing. after several attempts to engage transmission fail, turn engine off, and restart. now it seems to be working correctly. this type of occurrence has happened many, many times over the last year. can't identify what might be causing this issue, i.e. cold engine, hot engine, rain, hot summer day, cold winter, it happens under any unexpected situation.
01/01/19011
 2008 smart with unresolved computer control problems. *kb the consumer stated the first issue involved a warning chime that activated when the vehicle was turned off. it happened under various conditions and would not turn off until the vehicle was turned on and off again. the consumer believed the problem was a software issue. the consumer suspected that when the computer was at a particular cycle point in its series of systems checks, it was waiting for a signal from some sensor which was not received when the power to the particular sensor was shut off prior to the computer warning system powering off. the second issue involved the intermittent wiper system somewhere on the line b38 to the sam control unit. on various occasions, the wipers would go through what appeared to be a start up routine of 5 rapid wipes followed by 3 slow wipes and then return to operating as designed. occasionally, the issue was corrected by turning the wipers to the off position and back to intermittent, but it didn't always correct the problem. the consumer believed both of the issues were a computer control issue that did not leave error codes that would allow the dealer to identify and correct the problem. *jb