Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 11/17/2009 | 23500 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) vehicle info 2008 smartcar style: pure color: silver vin: [xxx] purchase date: september 20, 2008 purchase price: $17,000.00 beginning mileage: 417 dealer information [xxx] description/explanation of events beginning in june 2008 to september 20, 2008, i spent time doing my due diligence regarding the new smartcar and the performance possibilities it would have in my forestry consulting business. i typically drive 4,500 to 5,000 miles per month and my ford f-150 was using approximately 26 gallons of fuel per day at a cost of $4.25 per gallon. this due diligence included meeting with the general manager of smart center seattle and giving him a full description of what work i would be doing and determining how i thought the car would hold up. we even measured the clearance of a showroom car which was acceptable. i was scheduled for a test drive and was completely sold on the car and the benefits of utilizing this vehicle in my profession. i ordered a car and was told it would take up to 15 months before my car would be built and delivered. there is a program where the dealership can sell cars that were ordered and not purchased for one reason or another. the car i eventually purchased was one of these cars. i was called to see if i would like to buy this one instead of waiting the months for my car to be manufactured. with the current cost of fuel at the time, i decided to purchase the car and surplus my ordered car when it came into the dealership. the cost of the vehicle was $17,000.00 plus the dealer prep, tax and so on, for a total price of $19,000. the vehicle had a standard 24,000 mile warranty and i was given the option to purchase an extended warranty for an additional fee, approximately $2000 if i recall correctly. because of the high mileage i drive each year, approximately 70,000 miles, i decide. *tr | |||
| 02/15/2009 | 1000 | 1 | |
| Gas gauge on 2009 smart fortwo will not register full on fill up. car has been to the dealer 3 times to have repaired and they have replaced everything associated with this issue. still cannot fix. *tr | |||