Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
12/12/2012170001
 Seatbelt latch mechanism broke. this, in combination with the fact that the seatbelt mechanism itself frequently fails to retract, suggests that the entire system is faulty. *tr
12/12/201217000
 Seatbelt latch mechanism broke. this, in combination with the fact that the seatbelt mechanism itself frequently fails to retract, suggests that the entire system is faulty.
11/21/20121
 Both seat belts, but especially the passenger seat belt, lose tension and are rendered ineffective. they can still be fastened, but there is absolutely no restraint. i requested a repair of at least the passenger-side seat belt during a 11/19/12 car repair and the dealer's representative told me that many smart fortwo vehicles have problems with seat belts. he was reluctant to repair the problem and did not. from reading the complaints about seatbelts of smart vehicles, this last of proper restraint seems to be an on-going problem. *tr
11/21/2012
 Both seat belts, but especially the passenger seat belt, lose tension and are rendered ineffective. they can still be fastened, but there is absolutely no restraint. i requested a repair of at least the passenger-side seat belt during a 11/19/12 car repair and the dealer's representative told me that many smart fortwo vehicles have problems with seat belts. he was reluctant to repair the problem and did not. from reading the complaints about seatbelts of smart vehicles, this last of proper restraint seems to be an on-going problem.
11/14/201251424
 Tl* the contact owns a 2008 smart fortwo. the contact stated the drivers side seat belt does not latch. the front hood latch came apart causing the hood to separate from the vehicle while driving 55 mph. no one was injured and a crash did not occur. the manufacturer was notified and stated there was no recall and the contact would had to pay for the repair cost and offered no assistance. the failure mileage was 51,424.
11/14/201251424
 Tl- the contact owns a 2008 smart fortwo. the contact stated the drivers side seat belt does not latch. the front hood latch came apart causing the hood to separate from the vehicle while driving 55 mph. no one was injured and a crash did not occur. the vehicle was taken to the dealer who will not repair it unless the contact pays $800 for the seat belt latch and the front hood. the manufacturer was notified and stated there was no recall and the contact would had to pay for the repair cost and offered no assistance. the failure mileage was 51,424. rvk
11/14/201251424
 Tl-the contact owns a 2008 smart fortwo. the contact stated the driver side seat belt does not latch. the front hood latch came apart causing the hood to separate from the vehicle while driving 55 mph. no one was injured and it did not caused any accidents. the vehicle was taken to the dealer who will not repair unless the contact pays $800 for the seat belt latch and the front hood. the manufacturer was notified who stated there was no recall and the contact would have to pay for the repairs. they offered no other assistance. the failure mileage was 51,424. mw
11/01/2011
 The seat belt will no longer latch on the drivers side. after reviewing the following forum i realized this is effecting several others: http://www.smartcarofamerica.com/forums/f25/seat-belt-buckle-jammed-32961/index2.html this should be recalled before someone gets into an accident with a malfunctioning seat belt.