Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
1008/01/200610020660Rear gate stays. tailgate support stays may not provide the total amount of support intended. *kb12/08/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/16/2013942901
 My sister, mother and i were driving on the highway doing 65 mph when all of a sudden the hood slammed into the windshield. it sounded like a bomb exploded in the car. shards of glass rained down on the interior of the car. we were able to pull over to the shoulder. when we got out to check what happened, we noticed the entire safety latch mechanism was attached to the hood and was dangling there. it was not rusted. it simply detached. we could have been killed driving on the highway with a semi behind us. it was extremely traumatizing and i am mentally worn from this experience. *tr
03/25/2006100001
 Within a few months of purchasing my 06 tribeca i started hearing rattles under the dash and a thumping sound from the frontend and also a loud humming noise at 28 mph. i have taken it back to the dealer several times and they said they could not find a problem. this last time i took it to them they gave me a copy of a service bulletin # 12-95-06r that they said i could follow to do the repair of a pitching stopper bracket that will require drilling out existing rivets and welding the stopper back into place this problem has been there from the beginning of purchase and is a problem with many other tribeca's and i believe subaru should pay for these expensive repairs. *tr
07/01/200621000306/04/2005
 Noise heard, thumping, in front end of vehicle beginning on or about 7/2006. reported to dealership. dealer replaced struts in attempt to resolve problem (10/2006) no change in problem. per subaru tsb - dealer attempted repair to cracks in firewall by welding (11/10/206). problem still exists. awaiting resolution by subaru. *nm
02/02/20065500109/02/2005
 2006 b9 tribeca subaru purchased 9/2/05. approx 3 months later began to hear rattling sound in area of front dashboard. on feb 2, 2006 vehicle taken to dealership for routine service and also asked them to identify and repair the cause of the rattle. informed on feb 3, 2006, problem was major , fire wall was cracked, and pictures were being sent to subaru north america for review. on feb 7th advised that problem with vehicle occurred in production, causing issue with the pitching stopper, and supporting bolts and rivets, which allowed engine movement resulting in cracks in fire wall. on feb 9th advised that further investigation of the problem revealed the problem did not occur in production but rather in the transportation of the vehicle from the indiana plant to the dealership . was told that during transportation of the vehicle, because of the way it was tethered when it was shipped, it resulted in a series of bolt failures. i'm told that subaru has identified all vehicles that were part of this shipment, but was not told what action, if any, they will take about other vehicles. *jb
STRUCTURE - BODY
01/13/20131080001
 Driving on the highway at 55mph, the hood few open and smashed the windshield and dented the hood. we put washer fluid in it the day before and drove it for hours without any problem. we have had many problems with this in the past and have replaced it once already. *tr
01/13/2013108000
 Driving on the highway at 55mph, the hood few open and smashed the windshield and dented the hood. we put washer fluid in it the day before and drove it for hours without any problem.we have had many problems with this in the past and have replaced it once already
03/19/201110000
 Tl. the contact owns a 2006 subaru b9 tribeca. the contact stated while driving 70 mph and sudden the hood unlatch and hit the windshield impairing the contact vision. the pulled over to the side of the road and put the hood down. the contact had the vehicle towed to a local body shop. the contact called the manufacturer and the manufacturer stated there is no recall regarding the hood so there is nothing they can do. the vehicle is being repaired by the local body shop. the contact stated if their was heavy traffic on the highway a crash could have occurred. the failure mileage was 100,000. jo
STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE
12/02/200520
 I have a 2006 subaru b9 tribeca and the air cylinders that are supposed to hold the rear hatch open fail in cold weather. i live in mn so since it has gotten cold, the hatch has fallen on my head several times. once it dropped just as i was walking around the car and it hit my forehead so hard that it bled and made my neck sore. this may not sound on the surface that it is a serious defect, but don't tell my head that. when i contacted the dealrs (2) to try to get this fixed, they said the parts are on backorder and they are not sure when they'll get them. the date below is not correct because you didn't have 2006 in the drop-down. *nm
STRUCTURE - BODY - HOOD
08/11/2012710001
 While driving our subaru tribeca b9 on the highway, the hood flew open and smashed the window. luckily we were able to steer the car to safety. no one was hurt, other than the emotional toll. a failure of the hood latch and safety mechanism. *tr
03/19/2011100000
 Tl* the contact owns a 2006 subaru b9 tribeca. the contact was driving 70 mph when suddenly, the front hood unlatched and struck the windshield, impairing the contacts vision of the roadway. the contact had the vehicle towed to a local body shop where he was awaiting repairs. the contact called the manufacturer and the manufacturer stated there were no recalls regarding the hood therefore, they would be unable to assist. the contact was concerned that if he were driving in heavy traffic when the failure occurred, that he could have potentially been involved in a crash. the failure mileage was 100,000.