Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ENGINE AND ENGINE COOLING - COOLING SYSTEM
02V240000SUBARU OF AMERICA, INC.from 08/19/2002 to 08/30/2002V (Vehicle)55509/12/2002MFRSUBARU OF AMERICA, INC.09/13/200209/16/2002
Defect SummaryOn certain sport utility and passenger vehicles equipped with 4-cylinder engines, the water pump pulley center hole was improperly machined.
Consequence SummaryIn some instances, the interference fit between the inner wall of the pulley center hole and the water pump drive shaft was not as tight as specified in the drawing specification. this could result in the water pump pulley dislodging from the water pump shaft, which can cause severe engine damage/seizure during vehicle usage.
Corrective SummaryDealers will replace the water pump. owner notification began september 12, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.
NotesCustomers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
02960509/09/2005100168692.5l remanufactured sohc short block release. *tt10/13/2005
0901200309/01/200310016482Rough idle/check engine light after battery disconnect. *sc09/13/2005
9309/01/200210000102Improperly manufactured engine water pump. recall campaign wwi93. *tt02/12/2003
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS
0202/01/200610019343Rubbing mark on timing belt. subaru. *tt03/09/2006
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL
0307/20/200410009702Vehicle emission control information (veci) label. *tt communications to all subaru dealers dated 07/23/04. *tt10/15/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
02/12/200411000507/01/2003
 Vehicle pulls to left when driving. vehicle shudders when driving in snow, hesitation when taking off in first gear, reverse lights stop working.*ak
04/17/20044
 I am the owner of a 2003 subaru baja with just over 4,000 miles. while the car is at idle, for some unknown reason, it stalls out. this occurred 4 times in two-and-a-half days starting on thursday 4-15-04 and the last time on 4-17-04. the three previous times, i was able to re-start the vehicle. the last time, it would not start and i had to have the car towed to my dealership, classic subaru-cadillac in atlanta, ga. the dealership advised that i was the 8th person to report the problem and that subaru is aware of it. the dealership has been very nice and they put me in a rental car. however, they do not know what is causing the problem. the only indication they gave me is that it is happening to other subarus with the 2.5 liter engine after the vehicle turns 4,000 miles. i believe this is a dangerous situation and should be investigated. i was almost rear ended one time when the car stalled out. as of this date, 4-22-04 i have not heard anything from the dealership or subaru as to whether they have found or know what is causing the car to stall. thank you for the opportunity to share this information with you. sincerely, gordon decker . *ak
ENGINE AND ENGINE COOLING - ENGINE
05/15/20032575304/15/2003
 When trying to accelerate from a complete stop, the vehicle hesitated. the dealer reprogrammed the computer/replaced the oxygen sensor and replaced the ecu, but the problem still continued. *ak the consumer stated the timing belt was also replaced, however the vehicle stalled twice.*jb *nm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
09/07/20045
 While driving, an odor was coming from the vent area. the driver noticed that the steering wheel vibrated uncontrollable. the consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. the mechanic informed the consumer that the problem could not be duplicated. the consumer informed the mechanic this problem has occurred more than once and has not been resolved. please fill in additional information. *jb the consumber stated that when vehicle is cut off and the key is taken out the engine comes on and revs all the way to the red. *tc