Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION - FRONT - WHEEL BEARING
03500212/23/200210000642New procedure for replacing rear wheel bearings. *tt03/26/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/28/2000404/15/1999
 Tires prematurely wore out within the first few months. dealer has been contacted. *ak *ml
11/11/199910/01/1998
 Dealer reported vehicle was not aligned at time of manufacturing, caused prematurely wear tires which subaru of america is only willing to pay a small share of cost( dot number: tire size: p20570r15 )
SUSPENSION - FRONT - WHEEL BEARING
07/19/2005205/28/1999
 Both rear wheel bearings have failed twice. replaced twice by repair shop. original ones lasted 50,000 miles, 1st replacement lasted 10,000 miles. *jb
07/16/2004807654
 Rear wheel bearings were replaced four times. vehicle was making too much noise before the bearings were replaced. consumer felt that the wheel bearings should have lasted longer. manufacturer was notified.*ak *nm
06/15/2004480002
 There was a grinding noise coming from the front end of the vehicle. upon inspection of the noise by the dealership, they indicated the noise occurred because of a right wheel bearing failure. the right wheel bearing was replaced, but then the failure occurred on the left side. *jb
08/13/200324100307/28/1999
 The car is 4 years old with 24100 miles. at 16000 miles, right rear wheel bearing failed and was replaced under warranty. at 22000 miles, right rear bearing noise returned and the dealer 'adjusted' the bearing for 'free', even though the 3 year warranty had passed. at 24100 miles, the bearing failed with grinding and smoking while vehicle was on the highway. dealer refused to cover the event under warranty.a technician at the dealership told consumer that other foresters were having similar bearing problems,and that they we retold to stop using the oem ball bearings, and go to a roller bearing.*ak
290001
 The wheel bearings have been replaced 3 times since the vehicle had 29000 miles. *nlm
07/11/2002203/01/2099
 Dealer replaced wheel bearing at 29,000 miles under warranty. went bad again 30,000 miles later, even though owners manual states that it doesn't need serviced until 60,000 miles. dealer said that we drove on it too long and damaged the hub and housing, $700 repair bill. dealer said that they had been having a lot of problems with these bearings and they replaced it with a legacy bearing. service manager stated that we were 'lucky' to only have had bearing fail twice. we feel, after research, that it is a design problem and there needs to be a recall by subaru to fix this problem and we should be reimbursed for our expense.*jb
04/15/2002212/01/2098
 I took my subaru in for an oil leak problem and was informed that my right bearing was bad. the oil seal was under warrenty, however the bearing cost nearly 500.00. drove it a month and started hearing a roaring noise. i took it in again and the bearing had caused the hub to go bad. i was not charged this second time. i was told they had other all wheel drive vehicles in with this problem.
03/10/2002306/01/2001
 The wheel bearings have failed three times so far, and i need to have them replaced again for the fourth time. the first time was at 60000 miles and then at 65000 and now at 74000 miles. i can not believe subaru has done nothing for us up to this point. i feel fortunate we have not hurt someone as a result of this problem. nlm
11/20/2001
 Premature wear of front wheel bearing. dealer or manufacturer have not been notified. please provide additional information. *ak
10/26/2000
 Front right wheel bearing had to be replaced. *ak
08/01/2000303/13/1999
 The right rear wheel bearing assembly has failed on three occasions causing a mild roaring sound, dealer has replaced the wheel bearings, hub, and housing. nlm
SUSPENSION - MULTIPLE AXLE
504/20/1999
 The rear right wheel bearings have failed 4 times, the left rear wheel bearing has failed once. nlm
01/15/2001105/01/1999
 Rear bearings failing; wheels make dull roar above 30 mph. from number of similar reports in this database, this is obviously a defect with the 1999 forester, yet subaru will not pay for the repair because (1) vehicle has over 36,000 miles on it, and (2) we didn't have the 30,000 mile service performed. a defect is a defect, as far as i'm concerned -- what difference does it make if i had the 30k maintenance performed or not???? i didn't expect this kind of reaction from a quality car company.*ak
03/10/20023
 Consumer states the rear bearing has been replaced for the third time within six months, dealer and the manufacturer were not notified at this time. nlm *yd
504/20/1999
 The rear right wheel bearings have failed 4 times, the left rear wheel bearing has failed once. nlm
04/01/1999
 Consumer heard a roaring noise from rear of vehicle, beginning at 4000 miles. dealer could not find cause. after third visit dealer suggested it was a tire problem. consumer replaced all tires, but noise kept getting louder. on fourth visit dealer replaced all wheel bearings, which took care of noise, september 25, 2001. *ak
06/06/20004
 Left rear wheel bearing has been replaced 4 times in one year. dealer cannot find cause.*ak
SUSPENSION - REAR
01/20/200666943105/14/2005
 After purchasing my 1999 subaru forester, at 67,000 miles the left rear wheel bearing began to fail. this appears to be a common event judging from the complaints i have researched from various internet sources. instead of recalling the defective parts, subaru has decided to ignore the issue and make the vehicle owners have their defective wheel bearings replaced (with different bearings) at their own expense.*jb
07/12/200431699303/06/1999
 Rear wheel bearings on my 1999 subaru forrester purchased on mar 6, 1999 have failed on the left rear wheel at 31619 miles on nov. 13, 2001. the right rear wheel bearing failed on july 1, 2004 at 58974 miles. the left rear failed again on a vacation trip to vermont on july 12, 2004 at 59832 miles. on this last failure the left rear hopusing had to be replaced as excessive heat scorched the part. the first incident was covered under the manufacturers warrenty. the other 2 failures were covered under an extended $900 warrenty that was purchased when the car was purchased otherwise added expense to myself would have $286.33 for the second failure and $507.17 for the third failure as the car was out of the standard car warrenty. this still cost me $100 (2 incedents at $50 deductable). at the replacement of the last 2 bearings the mechanics performing the work said subaru came up with a new heavier duty bearing a few years back to replace the standard bearings suopplied when the vehicles were manufactured. if not for the purchase of the extended warrenty the repairs would have cost about $800. as i was on vacation and travelling on the highway at 65mph when the last bearing failed who knows what might have happened if the bearing heated up more than what it did. parts were kept by the local subaru dealer here in lakewood and the subaru dealership in st. johnsbury, vt. i'm hoping thatr subaru's new designed bearing will last longer than their original equipment supplied on their vehicles. i'm still out the $100 i had to pay for my deductable on getting the vehicle repaired. who knows how many subaru's are out there that can cause some major problems if the old design bearings get heated up enough to cause loss of control of the vehicle. for me, these incidents basically caused loss of time, especially the last incident as i lost 6 hours of vacation time waiting for the replacement parts to be found and the vehicle repaired. *ak
10/25/200368607110/13/1998
 While making a right turn, the consumer heard a rubbing noise. upon inspection of the vehicle, the rear strut spring plate corroded and was pushed down onto the tires. *ak the rear struts were replaced. *tt *jb
430001
 Rear bearing should fail at 40000 miles. it is a design flaw, as many foresters had experienced the same thing. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis****760613
04/07/200330000007/15/1999
 I have had to replace rear wheel bearings on my 1999 subaru forester three (3) times. the left rear wheel bearings had to be replaced twice before 35k miles and the right rear wheel bearing just failed at 50k miles. clearly subaru has a design and/or manufacturing problem with the 1999 subaru rear wheel bearings. i don't know if it is a serious safety issue but having a wheel bearing fail completely at highway speeds would seem like a bad thing.[i found out about your site on cartalk.com]. nlm
1
 There was a humming sound coming from the rear end of the vehicle due to right rear wheel bearing failure. it was replaced by the dealer. *yh
06/01/1999
 Would hear grinding noises coming from rear. the faster the vehicle was going, the louder the noise. took vehicle to dealer at least 4 times: 6/23/ 7/2/ 11/8; & 11/15. the wheels locked up at one point when this happened. the seal had broken. each time was repaired. *ak